website thubmnail of Shipito
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Japan
1 review
1 helpful vote
Follow Brian A.
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Predatory fees everywhere. $5+ for a thin layer of bubble wrap on your products which don't offer much protection. Ridiculously expensive "consolidation" fees just for them to throw 3 of your items into a box. I recently paid $20 for 3 small items to be "consolidated."

Horrible service. I had a missing package for over a week. Turns out they added it to a different customers stuff!

All services are WAY more expensive unless you subscribe to their membership, something that isn't clear until after you start consolidating and processing your packages. Watch out.

Shipping rates aren't even that good. Look elsewhere for a more reputable company.

Date of experience: February 8, 2024
Kuwait
1 review
2 helpful votes
Follow Lkk N.
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Received open items. Was told due to shipito inspection prior to shipping. Some leaked and i did not get any claim over it, lost over 150 USD. Lesson learned and currently looking for a different forwarding company

Date of experience: June 16, 2023
Australia
1 review
0 helpful votes
Follow Ignatius T.
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Superb service
March 23, 2024

First time using a freight forwarder to ship a package from US to Australia. The website was relatively easy to use, I could track my package and make payment with no fuss as the website was user friendly. They were very quick to ship out my package after I made payment for shipping on the same day it arrived. Was a bit hesitant at first due to reviews I read online but in my experience, they have been excellent and am glad to go with them over the other competitors. Rates were also good as I expected double of what I had to pay in the end.

Date of experience: March 22, 2024
GB
1 review
0 helpful votes
Follow Matthew R.
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What a great service
August 26, 2023

Shipito provided an excellent service and their University training videos were most helpful. The entire process was easy and ran smoothly. I'm looking forward to using them in future and recommend them highly.

Date of experience: August 25, 2023
Australia
1 review
0 helpful votes
Follow Charles R.
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I've used many international shipping companies in my time and this has to be the worst I have dealt with. The website is terrible and confusing to use and the hidden costs are ridiculous they will force your parcel storage time to laps and keep your parcel

Date of experience: May 14, 2024
Portugal
1 review
2 helpful votes
Follow Immune F.
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I wanted to order goods for myself and have them delivered to Portugal. I entered all the details into their price calculator, and it showed that the delivery would be $30 USD. I thought, "Great!" and proceeded with the order. However, when my goods arrived, I was informed that due to a jar of spirits in my order, the delivery cost had increased to $130. I found it surprising that their calculator didn't have a category for such items, leading to different pricing. Reluctantly, I agreed to pay the $130. But then, I discovered that Shipito would charge me an additional $95 for packaging. It's frustrating when you're not informed about these costs upfront. In the end, I had to pay a total of $260 for shipping, and they only informed me of this after my goods were already in their warehouse. I wouldn't recommend their services to anyone!

Date of experience: August 31, 2023
Italy
1 review
0 helpful votes
Follow Federico P.
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I used the service to consolidate and ship multiple packages through a single shipment from the USA to Italy and I must say that the service was really excellent, no kind of problem. The items after consolidation were packed excellently and the shipment was consistent with the times indicated. Really recommended!

Date of experience: June 8, 2023
Australia
1 review
0 helpful votes
Follow Priyanka N.
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Ridiculously overpriced shipping sefvices. Charges shipping at the highest price in market. Would love to see a cost breakdown of how they come up with their shipping fees. And how much they add on to prices quoted. Just because they can. DO NOT USE and consider other providers with more competitive pricing.

Date of experience: April 6, 2023
Israel
1 review
0 helpful votes
Follow Ido G.
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The services are great and professional, but the prices are very high.

Keep it up! 30 characters left to make this review helpful enough to submit...
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Date of experience: June 29, 2023
Angola
1 review
0 helpful votes
Follow Emanuel M.
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Fast and secure service
December 15, 2023

I bought a cell phone from Backmarket, when the order arrived at the Shipito warehouse, I was notified by email.
I declared my order, made the payment and they sent it to me in Angola. The order arrived safely. I recommend sending packages via Shipito.

Date of experience: December 13, 2023

Overview

Shipito has a rating of 3.5 stars from 747 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years and shipping costs. Shipito ranks 5th among Mail Forwarding sites.

service
171
value
171
shipping
169
returns
123
quality
161