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ProstoboxReviews 75

4.4
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Prostobox Reviews Summary

Prostobox has a rating of 4.4 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prostobox most frequently mention fast delivery, long time and track number. Prostobox ranks 60th among Shipping sites.

service
27
value
24
shipping
27
returns
25
quality
23
RU
1 review
0 helpful votes
Follow Ияль е.
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Solve problems quickly
February 13, 2024

Great service for delivery. I've been ordering here many times and once when problem with order delivery point occured prostobox solved everything by itself withing a week and I didn't even need to pay extra or do something.

Date of experience: February 10, 2024
Netherlands
1 review
0 helpful votes
Follow Alex P.
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Here comes my 8th parcel through Prostobox. This time I ordered books on psychology from Amazon. It's a bit long - 21 days, but it's between Black Friday and Christmas, so it's acceptable. In normal times, delivery time is about 10-14 days.

When the parcel arrives at the warehouse, the service always takes a photo of it for free and this time I saw that the box has a big hole in it. I wrote to the managers, they assured me that there is no need to worry and at their discretion warehouse workers repackage parcels so that they arrived safely. And most importantly for free. Which is exactly what happened. The books arrived in a new whole box.

I have been using the service since 2020, tried different combinations of orders and I can say that you will get the maximum benefit if you send one whole parcel without dividing and combining. And also by registering the parcel in your account as soon as you get a track number from the store.

When ordering, if possible, ask the store to send exactly one whole box. This time when I ordered on Amazon there was such an option, something like "fast, but partially" or "a little longer, but all together". The difference in time is literally 2-3 days, which is not critical.

Happy and profitable shopping!

Date of experience: December 30, 2023
RU
1 review
0 helpful votes
Follow genius g.
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It was fast, but not so cheep as i thought.
January 9, 2024
Updated review

I ordered Nike Air Jordan 5 sneakers from the Flight Club website back in October. Honestly, it turns out not to be so expensive if you do everything yourself, rather than using proxies. I don't use their services because it ends up being quite costly.

After a long time (this doesn't apply to ProstoBox), they received the package and, after weighing it, found it to be 2.2 kg, which seems quite a lot to me, considering that they weigh less, but it's not critical.

When they forced me to pay $37.26 for shipping, naturally, I didn't like it, but the situation was saved by discount promo codes (referrals) - $4, as well as $12 for reviews I had left earlier. In the end, I paid about $25 at their rate, which is clearly not favorable. Currently, the dollar is worth 90, while on their website, it's 110 for replenishment, which is a lot. In reality, considering other intermediaries, it's not that much.

They shipped the package within 1-2 days, on October 31. It's reassuring that the tracking was available, but not through the website, as they have delays, so I recommend checking directly through the shipping company. Surprisingly, the package arrived very quickly; I was satisfied (12 days, and I picked them up right away at the nearest store). It's convenient that they use 5post, as there are plenty of stores on every corner. I was satisfied with the purchase; I recommend it, but only if you take into account the price and use all promo codes, discounts, and get $15 for reviews.

Date of experience: December 30, 2023

I liked that it is easy to buy here
October 21, 2023
Previous review

I liked specifically here that you can order without commission to an address in the United States. It's a pity that many stores are on the blacklist, but for a free redemption can and bear. Delivery like everyone else, only cheaper, the time is generally the same. I took sneakers from Flight Club at a discount, the box arrived wrinkled, but it should be said that they were sold in such originally

Date of experience: October 21, 2023
RU
1 review
0 helpful votes
Follow Marianna B.
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Only positive experience so far
December 14, 2023
Updated review

This forwarding company rocks! They offer fast and reliable shipping, and their customer support is on point. Plus, their prices are super affordable.The cherry on top is their website. The UI is clean and easy to use, and they offer awesome sales and discounts from time to time. They're like the Beyoncé of delivery - always slayin' it:)

I'd say prostobox is a total winner for all your needs if you wish to order from USA.
Recommend.

Date of experience: December 12, 2023

Love it so far!
December 5, 2023
Previous review

I just love how everything is organized in prostobox. It's very easy to set up an account, order items from different American stores and then just pay for their forwarding services. Simple as that! Also, love how comprehensive and intuitive the site looks. The fees are reasonable and the support help is on another level.

Don't forget to use this RP-1H0VXGAZ6W7FT code when registering to get yourself a nice 10% discount. Have a great experience!

Date of experience: December 5, 2023
RU
1 review
1 helpful vote
Follow Evgeniy K.
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Great service!
November 1, 2023
Updated review

An excellent platform for shopping in American stores. Excellent staff support and assistance in purchasing goods. Everything is very easy and clear from the information on the site. You can receive bonuses for reviews about the site. I ordered vinyl records from Amazon and within two weeks received them in Russia at a location near my home. Good price for delivery. They do not charge money for assistance in purchasing. Very pleased with the choice Prostobox.

Date of experience: October 31, 2023

Great service
October 31, 2023
Previous review

This was my first purchase on Prostobox. I was surprised by the excellent service and support. Helped with the purchase, free of charge. Prices are lower than competitors. The parcel was repackaged and sent strictly according to plan. Two weeks from the date of purchase and receipt. Quite a short period of time. It's very convenient, you indicate the nearest Yandex Market location and there you pick up the parcel that arrived from America. With promotional codes it was cheaper than expected. Great service.

Date of experience: October 23, 2023
RU
1 review
1 helpful vote
Follow Оксана Ж.
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I have been cooperating with the company for a long time. I consider it a reliable assistant when delivering goods from the USA to Russia. I had a year break from shopping, now I tried to order again. I turned to the Prostobox company as usual. The parcel PCT*******241 arrived quickly, literally 11 days from the date of dispatch from the warehouse and I have it at the pick-up point in Russia in Belgorod. I want to note the efficiency of processing incoming parcels! Everything has become much faster than before! The support service is working properly. The robot answers in the chat, then it's easy to switch to the operator. Thanks for the service, keep it up!

Date of experience: October 10, 2023
RU
1 review
0 helpful votes
Follow Семен С.
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Fast delivery
October 28, 2023

Fast delivery (my first parcel, but not the last two more pending). The cost is cheaper than competitors, but you have to be very careful to do so. The current current promotion for purchases from iherb up to 1 kg., advertised cost of $ 9.99, but to it will necessarily add insurance, another $ 3, ie the minimum total cost of 12.99. And be sure to leave a reserve on the weight of grams 200 grams, the difference with the sent weight from the store iherb has a place, for example, order the goods for 950 grams, and in the warehouse it will weigh already 1kg 50 grams, respectively, the cost is not 13 and 26 dollars, which you understand is not very good (support explains this by the fact that iherb weighs poorly, if you want to reweigh, but for a fee). Among other things, money from the Russian card is wound up at a not quite loyal exchange rate. On delivery time: the parcel sent from the American warehouse Prostoboks 21.09.23 received in the Urals 02.10.23 in the postamat, well in my opinion very quickly, we'll see the delivery time of the next parcels, delivery in the area of 2 weeks I consider very good. Support service in telegram works, but not all questions solve, sends to solve the request from the site through the ticket (if you want an answer quickly it is FREE!), free you need to wait patiently for an answer. So I recommend Prostobox, but I advise you to study their working conditions very carefully, you have to pay for every sneeze.

Date of experience: October 9, 2023
RU
1 review
0 helpful votes
Follow Антон П.
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Hello everyone. My name Anton, I from Russia. I want to start this review with gratitude to this service. The parcel was delivered on time, which was written on the website, which is good, since not all intermediaries keep their word. I'm also pleased with the price, compared to other services it is quite low, delivery of my parcel cost $23, and at the same time, it was delivered in 8 days

Date of experience: October 7, 2023
RU
1 review
0 helpful votes
Follow Андрей В.
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Prostobox
October 4, 2023

I used the services of this company for the first time, and I would like to write a few words about their service.
I spent a long time choosing and comparing prices for delivery from different intermediaries. And decided to try Prostobox.
The first thing for me was important - it is "live" communication with technical support, it is here) answer quickly. You can quickly clarify and adjust various points - this is a definite plus. Second - democratic prices. 3-th there is a tariff "for thrifty", you enter data about the parcel before it arrives at the warehouse, fill out a declaration. And as soon as the parcel arrives, it is quickly sent to you. Personally, I ordered a macbook from ebay, I was worried about what happened to it on the way) But everything went as it should. Mac came safe and sound, pretty fast (15 days). Work with debet cards from banks of the Russian Federation. In general, the service is good, I recommend it. Tracking **************

Date of experience: April 10,2023

Date of experience: October 4, 2023
RU
1 review
0 helpful votes
Follow Денис Б.
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Great service, fast delivery
October 9, 2023

Hi everyone!

It's not the first time I send my parcels through the prostobox service and everything always works like clockwork, fast order processing (delivery to Moscow from the moment of sending to the moment of receiving took only 9 days, track number PCT*******293).

I would also like to note the fast and efficient work of the company's consultants, always friendly attitude to the client, quick and prompt answers to all questions about parcels, about legislation, about the possibility of registration and delivery of this or that product. The site of the company is simple, clear, and convenient. Order placement is simple, fast and convenient.

I give the service five points, for all the time of work, everything is fast, clear and understandable.

If you are looking for a reliable company to deliver your goods from the USA, then definitely prostobox.

Pros:
Fast
Occasional promo codes.
Not a bad price
Customer service

Cons:
Additional fee for fast response from TA

Date of experience: October 3, 2023
RU
1 review
0 helpful votes
Follow Dmitriy N.
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Prostobox has been in my life since 2020, and I swear, it's been nothing but smooth vibes. This service? Lightning speed and prices that won't break the bank, my peeps. I've snagged a laptop, an iPhone, and a whole bunch of other goodies using Prostobox, and you know what? I went with that "Для экономных" plan. Tracking number? You betcha, it's PCT*******595. Seriously though, why even bother with other services when Prostobox serves up the dopest delivery deals around? Keep it coming, fam!

Date of experience: September 22, 2023
RU
1 review
0 helpful votes
Follow Андрей И.
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Fast delivery, good support. Promo code for free redemption.
Very convenient parcel tracking.
The people who work here are professional and responsive, always ready to provide reasonable assistance and show what the customer does not understand!
Everything is packed securely.
The redemption can be said to be instant.
Everything was clearly described on the website, how and what to do. It's convenient to top up your wallet. There are different options
The price per kg is cheaper than others. Located in a tax-free US state.
Everything is very convenient.
Delivery to St. Petersburg-11 days!
I recommend!

Date of experience: September 6, 2023
Canada
1 review
0 helpful votes
Follow Manal R.
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I did purchase an item on line from USA,shipped to prostobox after I registered with them, they received the item and asked me to pay a shipping fees. And they asked me to pay again after denying that I have already paid, despite I have all the proofs for payment. And suddenly they cut the connection online and disappeared.

Date of experience: August 20, 2023
Georgia
2 reviews
0 helpful votes
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Simply the best
August 12, 2023

Excellent service for the delivery of goods from the USA, everything is convenient and simple, I order through prostobox all the time. Quality support, all explained and implied, many delivery options for speed and funding options. If you do not know how to buy on foreign sites, there is the option of buying through buyers at the expense of commissions, many links to excellent sites of online stores with high-quality clothes and shoes, in general, I am satisfied and love everything.

Date of experience: August 11, 2023
RU
1 review
0 helpful votes
Follow Ер g.
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The best service!
August 12, 2023

Started using sine April 2023. Convenient site. Very fast delivery speed: to Moscow from their warehouse in Delaware about 7-10 days. I received almost 8 parcels from Joesnewbalanceoutlet (by the way, a very cool site) - I paid with a Kazakh card, but you can buy through Prostobox without a commission - promocode GETITNOW. Prices are the same as in online stores. Operator responds quickly. In general, everything is very convenient. I recommend. Tracking PCT*******463

Date of experience: August 10, 2023
RU
1 review
0 helpful votes
Follow Anna P.
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This is my second year using this delivery service.
There are many pluses:
Fast shipping, good support, relatively fast delivery. Once there was a promotional code for a discount.
Very convenient package tracking.
Things often come with marriage, but this does not apply to the company.
At the moment, one parcel is on the way, it goes very quickly, the second is being prepared for shipment.
I recommend!

Date of experience: August 7, 2023
RU
1 review
0 helpful votes
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Best service ever.
August 5, 2023

This is the best delivery service at the moment. You can farm dallars for reviews, replenish with crypto, there is a promik for 1 order. Very cheap, promotions. The price per kg is less than everyone else, no cheating. Use the calculator. Also located in a tax-free state of the United States. In general, I advise everyone, I will continue to use. All good luck and good luck!

Date of experience: August 5, 2023
RU
1 review
0 helpful votes
Follow Юрий А.
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The parcel PCT*******897of 2.2 kg reached Nizhny Novgorod from Delaware to Nizhny Novgorod in 8 days and 43 dollars. It took 24 days from the moment of payment to receipt of the parcel. The order was bought out by the buyer, almost immediately. Sent what I ordered.

PLUSES:

- convenient, clear site;

- channel and bot in telegram,

- good logistics.

MINUSES:

- extremely inhumane exchange rate of dollars

I recommend the service!

Translated with www.DeepL.com/Translator (free version)

Date of experience: August 2, 2023
RU
1 review
0 helpful votes
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Really liked
July 26, 2023

Everything is great, delivered quickly enough, from the time of purchase to receipt was just under three weeks. The checkout itself is quite simple and straightforward, there were no problems with the checkout and choice of delivery either. I received in five in four days after receiving a promo code in the Russian Federation. Rasme also matched. I will order more in the future. In general, I recommend the service.

Date of experience: July 20, 2023
RU
1 review
0 helpful votes
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Good delivery service
July 10, 2023

I have been using Prostobox services for less than a year. I used to use the services of other intermediaries. Now more and more often I order goods through Prostobox. I order mainly vitamins and dietary supplements on IHERB, sometimes clothes and shoes, household goods. When ordering a product, it is necessary to carefully check whether the desired product is not included in the sanctions lists. The goods are delivered on average in three or four weeks.

Date of experience: June 26, 2023

From the business

Shipping from the US to Your Door

How Prostobox Works:
- Sign-up & Get Your FREE US Address
- Shop Online & Ship to your US Address
- Manage and Ship your packages
- Receive Your Items at Home

Why Prostobox?
- Sign-up FREE
- FREE US Address
- FAST Shipping To Your Door
- Lowest Shipping Rates
- Warehouse in 100% tax-free Delaware
- FREE packaging


prostobox.com
New Castle, United States