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Chicme has a rating of 3.2 stars from 39,315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chicme most frequently mention good quality, long time and fast delivery. Chicme ranks 1st among Discount Shopping sites.
Website wasn't updated when i put my last order in for my girlfriend…i try to surprise her with things but the wait time is always long and the inventory is never up to date…i put my order in weeks ago and recently found out one of the items wasn't in stock and discontinued…i asked for a refund they recommended pick another item and put in my cart…said item is still in my cart…delivery has been split into 3 deliveries and i haven't received anything yet…i don't think i will be using this site again…i need something more reliable and expedited…shouldn't take this long to pack and deliver (a month really)!
My experience was very positive as what I ordered was a very popular item as such was out of stock. I was continually contacted to either wait for this to be restocked or refunded. I decided to wait. They were very responsive & I received my clothing and they are perfect!
I ordered 3 t-shirts they were supposed to have a built-in bra. While it took over a month to get them, which would have been fine, they are just plain t-shirts - no built-in bra! Couldn't be more disappointed!
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I have spent over a month requesting information to return the items. One item has a broken zipper and all do not fit. I was going to change to a different size, but at this point, I want nothing to do with Chic Me. Every time I request info to refund they ask for SKU code, even though, I told them that the entire order needs to be returned, plus the SKU codes are listed in the email and chat thread. I guess it is a delay tatic. They offered me 10% to keep the order---NO THANK YOU. Then they offered 30%. I was clear refund me my money.
Love your clothes and how they make me feel beautiful. I get a lot of compliments on the clothes I have two that don't fit but not paying to send back
Awful experience. Will never use against did t receive dress and nobody would help in dealing: instead told me to contact delivery company. I don't even know the delivery company: would not buy from Thai company
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Ive been trying to do a return and they are no help. I have emailed several times and no response. I will never do business with them again. The quality of their clothing us terrible
No communication. Ordered over a month ago and never received order. I now doubt I ever will. I regret ordering this brand. A gift for my wife. Very disappointed.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Items were never delivered. Contacted the company several times. They would not do anything for me. They just said it's on the shipping company. No help contacting them either.
Really like the jumpsuit I purchased but ordered it in 2 different sizes and a chain, the chain arrived first, then one jumpsuit and I'm still waiting on the other to arrive, seems very slow.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,