Third time they do not send an email confirming purchase and that I have to go through a dispute with my bank provider. A boot answers your questions which makes it utterly frustrating. They did not even send an email confirming the purchase and I did not receive the item I bought, THIRD time that this happens. I am wondering if this activity can be classified as fraud as it is recurrent.

Happy returns = sending items back and not getting your refund because they "didn't receive" it
You guys are a joke

My package was lost or misdelivered and the gym sharks will not resend my package without me paying for my shipment a second time. I will never use them again and will never recommend this company

Ordered my fiance some workout shorts for his birthday and just a gift, took two weeks to hear that one of our items was out of stock and we wouldn't be receiving them after we had paid the money for them, very disappointed in such a hyped up business! Customer service is also sad. They care about what the clout and what people think of them. Sad they let down their customers. Didn't even want to leave a star review.

Sizing guide is incorrect and off by almost two sizes.
The material is either too thin or thick —
The quality is terrible alone let alone for the price points they've set forth.
This will be my third round of orders to gauge the quality for their long sleeves, leggings, sports bras and tops. Everything has been return.
Last and final attempt and I can confidently tell you their products are being catered to inexperienced teenager influencers. Save yourself the headache and avoid.

I order like many others during the Black Friday sale. My total was charged yet multiple items had been sold out. I have only received 1 pair of shorts. The remaining of my $300 order is "lost in transit". I get all that and would have been happy if they would have just made it right. However when i wanted to know how my refund could be expedited so i purchase elsewhere to ensure my son gets his Christmas gift i received no response. No items, no refund, no response. Terrible customer service and of course only via email because there is no number listed and when asked for one heard nothing back. I'll be filing with my bank.

I ordered a nearly $150 outfit. Couldn't be delivered had so email cause no phone number. Jacket was sold out. They resent the items anyways although I didn't want them leggings are super tight and supposed to be med? Yes right. Hard as well to return waste of money for hot thick items that's are not sent or no customer service and sizes are way off. I weigh 135 and the med is soooo tight on me. Horrible company

I purchased several items from them for my son over Christmas. 1 of the items did not show up at all, and the others were the wrong size. When I emailed the company, they said that the window for returns was passed, and that I was welcome to purchase the items again. Then they said I would get an email for other options, and nothing ever came. I have left 2 messages on their website, chat portion, and no help! Don't buy from them! They don't stand behind their products!

If you have bad customer service, it wouldn't matter as long as everything goes well and you don't need it. But apart from the fact that with every 5th return, something is booked incorrectly or you are sent the wrong item, Gymshark has recently excluded the return of underwear, regardless of whether it is originally "sealed". According to German law, this is simply forbidden! Answer from support "Unfortunately, regardless of your location, we're unable to accept returns for underwear and swimwear due to hygiene reasons." Unable... I have only ever encountered such dubious behavior at Mediamarkt. One customer less, but they don't seem to care. Poor.