I ordered a Navy Ruffled Blouse and they sent me a bikini top and there receipt says navy ruffled blouse, also I ordered the new coated jeans and was sent a different pair. Trying to set up a return has been difficult, the site doesn't work, customer service is confusing. They use to be nice, not the same anymore.

I have been trying for 2 days now to contact customer service. Constant music. You dont know if they are closed or not just answering. Not only that i have put my Credit Card info and pressed submit and it goes back to method of payment! It says chat now its 11 am there and comes up sorry chat not available, all i want to do is purchase a gift card for a friend. Unbelievable!

The experience of purchasing was great but it also added me to their newsletter and those emails come in every single day (or more). So I hit the unsubscribe button, and then a few weeks later hit it again, then again, then again. I sent a Tweet DM. Finally I reached out to customer service and after some days the response came that they will remove me from the list within 10 days. Nope, I continue getting emails from them which spam my inbox. I don't understand how companies think this reflects well on them or leaves a positive image. I didn't want to block them because I was planning to purchase more from the company in the future so I wanted to receive order emails but after this experience and a total lack of customer consideration they will be blocked and I will no longer purchase from them. Bad customer service made them lose at least one customer here.

I have placed two orders since eloquii became full beauty. What a disaster. One order was doubled and items from a previous order shipped again. The second order was delivered with another customers order in the box. It took me 30 minutes to help the customer service person understand that my real order was not in the box. Waste of my time. I will hold on ordering until the beta test eloquii is fixed.

This is the 2nd time that I had an issue with this website. IT must be a gig job for them. Items double up after order and even 24 hrs later not shipped but I am unable to get it corrected by them. If you use any payment method for pay later options when you return back to the website it doesn't register and ofcourse you don't know until after the purchase which you can't cancel. Like I said, second time for me and that is enough. I thought it was a fluke thing the first time.

I had a problem with billing. I needed to speak to a human. It took me 45 minute to find a number I could actually call to fix the problem. I was disconnected twice and had to start over each time. Finally got a CS rep and I couldn't understand her and had to ask for a supervisor. Needless to say it took me an hour to complete a call that should have been 10 minutes. I will never use this company again. The clothes are over priced Evan in sale and CS is horrible. I give it one star

I bought 3 items, all 3 fit poorly. I returned them within their timeline. Nothing I purchased was on sale. 6 weeks later they returned everything saying they were final sale items. I paid full price. Terrible company.