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I removed 1 star because we had a bit of a misunderstanding at first. Their customer service helped me a lot sorting out the misunderstanding with the hotel reservation. I didn't make the trip yet but... read more

I am sorry for the manner, I attend a e' -dream membership. It was accidentaly, as I just order the previous flight. And than I was suprised, when the money from my account disappear And I had to find... read more

Besides the outrageous nightly rate due to parents weekend it was a positive online reservation experience. Location is perfect especially that weekend 🥰 read more

Called to inquire about adjoining rooms for a reservation this summer. Ethan was most professional, personable, and patient. It is rare to have a pleasant experience on the phone in making reservation... read more

I much appreciated the ease of using the site for Reservationcounter.com. It described the rooms, presented pictures, and various costs. Their cancellation policies were under each room, so I didn't h... read more

Very pleased with everything! Convenient location close to I-85 & COSTCO. 24 hour coffee in the lobby, professional staff, good hot breakfast, clean & comfortable beds. (Coffee could be better. It had... read more

Bait and switch reservation website. Horrible to non-existent customer service - they are trained and scripted to give you the run around. They always can not find your reservation, can not confirm yo... read more

I enjoyed my stay at the Holiday Inn. Room was clean and smelled great! The only thing I would make a suggestion on is to have the floors fixed a little as I felt like when I was walking I feel like t... read more

Quick and simple. Even though one of my reservations ended up a different bed request it worked out fine. Waiting to see how well the rest of this reservation goes. I have never used this company off trivago. read more

Very friendly, kind, courteous, and charming Character 50 49,48 47,46 45,44 43,42 4140 do I have enough characters yet? How is this part of the survey the worst part having to fill in all the charact... read more