BookOnline

Called to inquire about adjoining rooms for a reservation this summer. Ethan was most professional, personable, and patient. It is rare to have a pleasant experience on the phone in making reservations anywhere as of late. I actually enjoyed talking with Ethan!

Marty did a fine job and helped me get the best rate. On another note, I hate when this "resort fee" is added at the end. I'm already paying for a room at your hotel, and in my opinion everything should be included in that price. Just add this so called resort fee to the upfront price of the hotel. We are getting charged for it anyway so include it! I find this practice very deceptive by ALL hotels.

Ryan was very helpful. Very nice & polite. No problem making reservations. He covers everything so you don't have to ask any questions. More people need to be like him and this world would be so much better off.

We spoke with your Customer Service Representative Michael Anthony. Michael was very nice, patient, knowledgeable, and professional. He explained the process and answered all of our questions. He did a great job!

My son is is driving from Washington DC to Florida and with his dog lots and lots of traffic so decided to stay got stuck in a place with no connection. He called me up. We merged calls with this wonderful woman, Paige and she took the time to find us the hotel that was dog friendly in Richmond Hill Georgia. Her help was so appreciated when my son was stressing out

Mario provided one of the most exceptional service experiences I've ever. Traveling from out of town to meet family for an event when there is a major event taking place on the same weekend made me very anxious. Mario talked me through it and helped me book the best arrangements to fit my families needs. He was able to answer all of my questions and was so very patient with me. Thanks again, Mario you're the best!

Absolutely amazing! Was super helpful had nothing but good intentions. She took her time to help and find the best deal rather than trying to get me off the phone quick and that was greatly appreciated. We need more people like Julia!

Customer service rep advised she was booking us a 2 queen bed room with a pull out couch as there are 2 adults and 4 kids and we get to the hotel and to our room to find that they don't even offer those. Now after already moving hotels once due to her guaranteeing they had this option and the pool worked, we left that hotel that actually had enough beds to accommodate us without a working pool.

The hotel that my niece and her softball team was sold out. When I called about availability, Jennifer spent quite a bit of time finding me something close, giving me options, and helping me book a room so that I could stay and watch my niece's softball tournament. I am so grateful for Jennifer's help!