Vistaprint

I am beyond frustrated with Vistaprint and 99designs and their deceptive, unprofessional, and unethical practices. They have not only banned my 99designs account without any valid reason but have also refused to provide any transparent explanation. Vistaprint and 99designs Are Linked – Despite claiming to be separate, 99designs itself has repeatedly mentioned Vistaprint in their emails regarding my account issue. Yet, when I reached out to Vistaprint for resolution, they kept deflecting and refused to take responsibility. Ignored My Emails & Cut Off Communication – After giving them multiple chances, Vistaprint completely stopped responding to my emails. This is the worst customer support I have ever experienced from a so-called "reputable" company. Unethical Account Bans – My account was unfairly banned despite following all guidelines. They keep the designs of banned users on their platform while refusing to provide justice. So, they profit off of designers' work but permanently block them from earning. Empty Promises & Zero Accountability – They repeatedly redirect me to 99designs support, knowing full well that 99designs has already closed communication with me. This is deliberate stalling and deception! Warning to All Designers & Customers
If you are a designer, stay far away from this company! They can ban your account anytime without warning or reason, and they will never respond to your concerns.
If you are a customer, be aware that Vistaprint does not stand by its users and will abandon you the moment you face an issue. Final Note
I am escalating this issue to Cimpress leadership and considering legal action. Until my account is reinstated, I will continue exposing Vistaprint and 99designs for their dishonest and unfair treatment of designers. This review will stay up unless they resolve my issue.

Absolutely shocking customer service. I ordered 3 window stickers with the adhesive on the image side but they came with the adhesive on the back. They were reordered by Vistaprint five times and I ended up with 18 stickers in total, all with the adhesive on the wrong side. Vistaprint said they were investigating but then I didn't hear anything from them. I kept asking for updates and got no response. I last heard from them on 21/08/24. I then contacted them on 23/08/24 and said I wanted to make a formal complaint to get all of my money back.After me repeatedly contacting them by email, they keep ignoring me. Very unprofessional and I will never use them again.

Ordered business cards(which were designed by one of their designers) and t shirts. The business cards couldn't even be read and the shirts had our logo misaligned. They refused to reimburse or send replacements. Avoid this crap company at all costs.

System deleted edited cards even after full approval though THEIR system.

Got the wrong card layout. Hundreds of dollars lost.

Thousands potentially lost due to not having cards for the home show I ordered them for...want a professional company? They are not it!

I ordered what I thought was buy one get two free offer to try their calendars. Not only did they claim I didn't submit my order correctly to receive this offer but it went back & forth & I still got no satisfaction. With that said, onto quality. Very poor. Snapfish uses a sturdier paper & their resolution of prints are far superior over VistaPrint. Just overall hideous looking. Soooo happy I tried "one" before I did my usual large order for my customers. VistaPrint is good for business cards and that's about it.

Canadians beware! I put in a very large order with Vista Print. Logged in via my Canadian account and proceeded to create my order. However with out my knowledge they transferred me to their American site and vista print proceeded to create and charge me in US funds(*1.4113%) with zero notice of any charges of US currency on the payment pages. We supposed to have free shipping. We paid full price shipping in US funds.
We will never use Vista Print for business or personal use as the Their help line said its our fault for ordering. Weak thieves Vista Print.
Canadians please be very careful if you choose to trust this company.

Very poor quality. They will not make their product right. They will blame you for not sending a high quality logo. They will send you some terrible quality printed merchandise and refuse to make it right, you're stuck with what they send you…. Lesson learned here.

I've had issues with prints int eh past but still stuck with VistaPrint. As usual I had another issue with business cards and htye would not repalce them for me or send me a refund. I'm shocked... Do yourself a favor and don't use VistaPrint. I'm going to have to search for a new printing company after all these years. Unreal...

I placed an order with Vistaprint at the end of January that was supposed to be delivered on March 7th. When it didn't arrive, I went to their Online Chat.
And guess what? My order had not been processed because the product was out of stock and I was not notified. Now I have an event where I would take the gift product and I have nothing to take. And what did they do? Refund the money. I didn't want my money, I wanted the product. It's very easy for them to say they'll return the money, but what about the inconvenience they caused me? They won't solve it. Be careful when buying VISTAPRINT