Site is easy to navigate. So many cute things! The items I received were exactly as described on the website. My order was shipped quickly. I'm happy with my experience and would order from VampireFreaks again.

I absolutely love my order.Everything fit pretty much as intended.If you are ordering leggings definitely go One or two size bigger.
Over all I found Everything I wanted. Everything showed up in a timely manner

This is honestly my new favorite website to scroll through and shop for hours. They have all sorts of amazing clothing and accessories that are hard to find anywhere else. The items that I ordered came packed securely and not damaged. They even included a free sticker and bracelet! Items also shipped in a timely manner.

I loved my entire experience shopping on VampireFreaks site! It is user friendly, has a large selection of products, fair pricing, quick shipping and the products I received were excellent quality. I don't have a single complaint!

As with all orders I've placed with Vampire Freaks, my order arrived timely, wrapped well, and all accounted for. Love the products, especially the lip gloss and makeup, which are very high-quality, in my opinion. The makeup never breaks out my skin, as it is sensitive to most everything. Overall, a great shopping experience and awesome products every time I order. Hate to say it, but I'm addicted to VF!

In very happy with the pants I bought, I even got some extra stickers and bracelets from your own brand. Tho the shipping time was very long, it took almost 20 days to arrive while everything on your page said 5 days.

I ordered from VF for the first time and overall I'm satisfied with my experience. I ended up ordering a pair of pants for my boyfriend's birthday and they were delivered not even a week later so I was very impressed by that. He ended up liking the pants, but I was personally a little disappointed by the quality of buckles on the pants. For a pair of $85+ pants, I really expected a higher quality metal and honestly I'm a bit worried of them breaking or snapping because of how thin the metal is. The brand is Devil Fashion so I strongly advise reading reviews and looking at photos before purchasing to ensure that's what you want.

Everything arrived on time and in perfect condition! I was beyond excited to open up my box! I was pleasantly surprised with extra little goodies from the Vampire Freak family! 🧛‍ I can't wait to order again. I've received so many compliments on my boots! Best small business to order from hands down!

I've had trouble with communication while talking to customer service. Either I was lied to or customer service reps are poorly trained/ uninformed with their own policies because it took me commenting on a public ad for anyone to resolve my issue.