Overview
LegalTemplates has a rating of 3.9 stars from 2,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
Wanted to discontinue my service. Saw the telephone number and was disappointed that the phone line is not monitored and I was directed to your website. The Bot on the Chat was frustrating and took me too long to finally get to a Live Chat situation. Once I got there the experience was pleasant and I ended up actually maintaining the service at a reduced cost.
I AM BEING FORCED TO WRITE A REVIEW BEFORE I CAN SEE THE DOCUMENT I CREATED. I CANNOT GIVE AN ACCURATE REVIEW WITH NO INFO TO BASE IT ON. THUS...THE MINIMUM RATING.
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net
Have not seen my document as yet. Will not comment. To my thinking one has to see the fished article before deciding what to say.
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net
Easy n perfect, five stars you can try n try and try until perfect that you want it! You have to try it!
Thank you for your wonderful review! We're so glad to hear that you found it easy and perfect. We appreciate your feedback and encourage others to give it a try as well!
I need help please and this willl help with my bills and more. So pleas le help
Me out it's hard out here
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net
You say free then request a credit card for a free trial. Very misleading. Plus you have to write a review to get your dicument
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net
Cris was prompt and processed my request right away with out an issues.
Thank you for your kind review! We're glad to hear Cris assisted you promptly and efficiently.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context.
I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 10 pm EDT at betty@legaltemplates.net
Legal Templates is like having a lawyer in your pocket—minus the expensive fees. Seriously though, it's a game-changer for saving time and money, If you need legal docs and don't want the stress, this is the way to go!
Thank you so much for the awesome review, Linda! We're thrilled to hear Legal Templates has been a game-changer for you. We're here anytime you need stress-free legal docs!
I chatted with Joy who was amazing with helping me with my problem. She even spoke to another department to handle my request. I normally don't do positive reviews but she is an angel and I so appreciate her help!
Thank you so much for your kind words, Kim! We're thrilled to hear that Joy was able to assist you so effectively. We'll make sure she knows how much you appreciated her help! 😊
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us, and we apologize for the frustration you encountered during the process. We understand how important it is to have quick and efficient support, and we appreciate your patience in navigating through the steps. We’re glad to hear that you ultimately had a pleasant interaction with our live chat and were able to find a solution that works for you at a reduced cost. Your feedback is valuable, and we will certainly work to improve the experience for future interactions. If you have any other questions or need further assistance, please don't hesitate to reach out!
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net