JustFab
Questions & Answers

Can you cancel your membership whenever you want?

Asked by Vanessa R. on 12/14/2015

8 Answers

Make a Small Claims Court claim online. That's how I got my money back..
Emily H.12/14/2015

You can cancel at any time. I have never had a problem with them. I would suggest calling if you want to cancel and make sure you get the name of who you spoke with (as with any company). I've used them for five years and have always gotten great service, I've had errors on my orders before, but their customer service has always been awesome.
Allison C.12/27/2023

Hello! This is from the JustFab team. We know that this question was raised over years ago, but we would like to address it. You have the option to cancel the membership anytime by contacting this phone number1-866-337-0906 or via live chat.
Chivelle M.12/17/2015

Yes you can but you should call to cancel. Just get all the infornation you can of the person you spoke with.
Eveleen P.12/15/2015

You cannot cancel directly through the site, but you can call and cancel. I would make sure that you got all of that persons information though in case anything went wrong, so then you can make sure any error they make doesn't cost you. I have never tried to cancel my account though, so I couldn't tell you. I don't think it would be a problem.
Lynne M.12/14/2015

Carol is correct. You may want to change your bank account
Carol K.12/14/2015

You can, but they will try and talk you out of it! Be aware that they will still try and take £38 out of your account next month. Worse company ever! Avoid them like the plague... Warn your friends! Carol. X
Ro C.12/14/2015

They claim you can, they confirm your account is cancelled and continue to charge a fee for future purchases. Do not order from this site, it's a scam.

Add your answer