JustFab
Questions & Answers

Just fab has taken money I can't cancel my account due to no right number for them can someone give me the number

Asked by Samantha d. on 8/3/2016

22 Answers
Rachelle F.8/3/2016

They take out every month. You can skip any and all months just have to remember to do it.

1-866-337-0906

This is the number I was given if ever needing to cancel or have questions.
Ruth L.8/7/2016

I had to cancel it with my bank - they had to cancel my card. I would do it that way rather than trusting the company themselves to do it. Alot of hassle but worth it as banks are definitely more truse worthy!
Chad A.12/27/2023

Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it.

You can contact us through live chat or call our Member Services representatives for real-time assistance regarding your account, we are available 24/7 at 1-866-337-0906.
Charles C.9/8/2016

Easiest way is to go to your bank and get a new ATM card with different acct#, calll your credit card company and dispute and cancel any further payment, in PayPal remove them from your authorization list or remove the Card they are using to charge you or even the linked bank acct. Just fan will not help you and are just ripping people off.
Liv L.8/4/2016

OHMYGOSH. I cancelled my account and changed my credit card. They somehow gpt my new credit card number and when I asked them how they got the number they woundlt answer me.
Cathy C.8/4/2016

1 (866) 337-0906
Vicky R.8/4/2016

The company don't care they won't cancel your account u will get the same person using different names everytime u call them. Just call your bank and ask that they don't let justfab take anymore money as you haven't authorised it.
Jennfer R.8/4/2016

Now it's an option on the my account page, under the my profile at the bottom of the page above the Facebook connect, or the number I used was 1-866-337-0906. I hope this helps and I'm sorry you also fell into the trap as well.

This is the number I called to cancel my account. They didn't give me a problem canceling the account. And ask for their "one time refund" which is crap anyway cause they gave me refunds for BOTH of the charges that shouldn't have come out. Incase you didn't read my review they charged my card twice and it had expired over three years ago. Got my refunds within five days. Good luck! Cause it sounds like many people have had problems with their refunds and such. My experience wasn't problematic after contacting them.
Emma K.8/3/2016

Don't bother contacting them directly because they won't allow you to cancel. Contact your bank and ask them to stop any payments going to Just Fab.

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