TextbookRush has a rating of 4.3 stars from 734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
It took more than 5 days for my order to be processed. Then the item sat in the warehouse for another week before it was shipped. Nearly 3 weeks later since I placed my order still haven't received my textbook and it is still in transit to USPS. I ordered early so that I will get my textbook before January 27th but don't know still if textbook will come in time. Will never recommend this company as they can't process orders quickly nor can they ship items in a time manner.
Worst, my delivery was never delivered, nor did it arrive at my address. I sent an email asking about my delivery, and I was emailed saying the delivery was sent back to no such address. I tracked the delivery, and it never made it here. DO NOT ORDER
I order a book and paid for it with my credit card.
According to the website, the book was in stock.
Few days later, I received an email telling me that they cancelled the order because it's not available. I hope it is management issue and not a scam because they have all my credit card information. I am not happy with this company.
I ordered the book from Amazon
Beside the password problem and the fact that we couldn't see a tracking number. The seller was updating us with the progress of the package so the transaction was smooth. Good sale. Cheap. Good quality.
It's been almost 2 weeks and no sign of my textbook. I checked out as a guest so I dont think I can track my order either. Might have to contact customer service.
This is my first time order from here. Right now it seems to be fine. I just need to make sure that this particular order is new Material and not used.
This is really an easy app to use from scanning the books to printing the address lable and dropping off the package at FedEx.
Communication with this company is great during every step. They pay you back immediately!
I'm starting an FBA business and buying inventory. I found a book on your site and purchased it, the order was cancelled the next day without explanation. Not only was the order cancelled but my newly created account was cancelled. When I inquired about this the response pointed to the policy about drop shipping because I was shipping the book to a prep center. This is a common practice with FBA businesses and I don't understand your policy. It seems to me that your throwing business away...at least mine.
Using the site was easy. I'm just a little concerned about the time it takes to ship the package. If it arrives in a timely manner, I'll give you a super review. Thanks.
For the last 2 semesters our bookstore has been out of the books I need. Textbook Rush always has what I need at a cheaper price, and they can get it here sooner that our school store.
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.