Overview
Stackry has a rating of 4.4 stars from 20,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
Charles is great but Amanda couldn't help at all; depends who answers the phone when you need help. Otherwise great service :) Make sure you only reship necessary items this doesn't cover customs just reduces weight to lower the shipping cost. I found some items are worth just buying and paying the company's shipping and duty cost. This service is great for heavy items that dont ship to your country.
Been nusing Stackry since 2021, and they never failed to exceed my expectations! Their CS is amazing and it is folks such as Veronica Vonn who always goes extra miles to provide quick help is the reason why Stackry is what it is today! Thanks again!
Chuck was very helpful in my question. Do appreciate the good service. One thing would be nice would maybe be weekly reminders when you have items at stackry so you don't forget, i know you have them for days left in storage but would be nice for a weekly reminder to get something simple like
Packages total #
Are any accrueing storage fees ( Yes, No) current Storage costs ( total)
Would be nice
Bernhard
Very good, quick and easy and accomodating. Awaiting the package with eagerness.
Love love love Stackry! Customer service has been absolutely fantastic! Everything is easy to access.
Quite expensive service but still reliable. Sometimes a cheeper entry price may offer desired service.
Hi Roberto. Thank you for taking the time to leave us a review. We appreciate your feedback and understand that shipping costs can be a concern for our customers. We're constantly working to balance our prices with the high-quality service we strive to provide. Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. We hope you use our services again. Please feel free to chat, call, or email us at support@stackry. Com with any additional questions or concerns.
They outright lie about the weight of packages so that they can charge higher shipping rates which is fraud. In my experience it was more than double the actual weight. This is based on not only the previous carrier that delivered the package to their warehouse but photographic evidence provided by their own employees of the scale in their own warehouse. I contacted customer support and they literally couldn't care less, tripping over themselves to make illogical desperate excuses while trying to upsell me on services I didn't need or want then deliberately dodged tough questions they didn't want to answer. Pathetic excuse for a business with zero ethical integrity. Avoid if you have any self respect and prefer not to throw your money in the trash by supporting their scam.
Stackry is the best reshipper in the market...I have tried others and none are even close for their easy system, their responsiveness when I need help, best pricing. Stackry really is the best...
Good and perfekt. But rate is very expensive and we hope you can bring it Down in future.
Good service but not answering machine.
Always a pleasure working with the Team they are professional and polite always thank you
This service is very easy and reliable and is saving me a lot of hassle and money. :D
The service is good, but it would have been better if the package reparation was a little bit faster
Hello Toufic. Thank you for taking the time to share your feedback about our service. We appreciate your business. Sorry to hear you were not happy with the processing times. I see the consolidation was requested on a Friday before Stackry is closed for the weekend, so this closing contributed to the delay. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. We'll continue to do our best for you and all our customers. If you need help in the future, please email us at support@stackry.com and you will be helped by the best customer service in the industry!
Fantastic! Easy to navigate and quick to sort out. Highly recommend it.
Never had an issue. Super quick to process my shipment request & as always, excellent value for money. In fact, it came to half of what I had estimated so I'm thrilled. Thanks again, Stackry!
I've just used Stackry for the first time and I'm very pleased at the experience so far. I was notified a day after my package arrived at the facility that it was in my locker--with where I purchased it from informing me the day before. The process was really simple with only four steps required to ship the item out from my locker & it went really smoothly. Loved the option to re-pack the item if the original box was too big. Shipping was really affordable, too! If I had paid shipping from the original place my item came from (which they don't offer to the uk), it would have cost at least 2-3 times more. So happy with what it came to for the cheapest option. Will definitely be using Stackry again!
It was fast and easy. Loved it and wil definitely recommend to friends and family
Hello Zakariya. Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service. We're looking forward to serving you again in the future! ❤️
Great experience I have used this successful and i appreciate all the delivery services.
Chuck was a great help.
Fixed my query promptly
Great service
Stackry is easy to use and lets me shop stores that don't ship to me. Love it!
Hi Nicole. Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service.
Brilliant service all round. Quick to notify when a package arrives, and fast efficient consolidation service. Thank you!
Thank you, Dan, for being a valued customer and taking the time to leave us a review. We're thrilled to hear that you've had a positive experience with our service, and we're glad you've found us to be fast and efficient. We look forward to serving you again in the future!
Expensive shipping to Europe and slow consolidadtion. How come I order from a us brand and pay USD 5 for shipping in a few days and with stackers it's USD 15 for a very small package?
Hi Thomas. Thank you for your feedback. We are sorry to hear our service did not meet your expectations. Retailers may offer discounted shipping, because they are selling a product as well. If the retailer ships to your country and you do not plan on consolidating with other orders, it may be less expensive to ship through the retailer. We are the perfect fit if you want to shop from multiple retailers and store your items at our warehouse until you are ready to consolidate and ship. That is where our customers find the most value in our service. If you have any additional questions or concerns, please don't hesitate to chat, call, or email us at support@stackry.com and you’ll be helped by the best customer service team in the industry!
Straight forward instructions and smooth process. Was happy with my last order, so here I am again 😃
- Visit Website
- Nashua, NH, United States
- Edit business info
Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Neela. Thank you for taking the time to leave us a review. We really appreciate your feedback and are happy to hear that you've had a positive experience with Charles. Our team is always here to help, so if you have specific suggestions on how some of our other customer service agents can improve, please contact support@stackry. Com attention to Veronica. We truly value your long term business and look forward to hearing from you. Have a great day ahead.