It has been a real pleasure doing business with BedaBox. Very fast services. Easy to understand site. Competitive shipping rates. And the staff is simply outstanding. Will definitely use their services again.
After several bad experiences with shipments to the Russian Federation on my own, I decided to try BedaBox. It was affordable, convenient, and the package arrived on time without any damage. BedaBox will be my first choice for all future international shipments now. This is a great service!
While working with ShipMonk, we received numerous reports of wrong orders which inevitably drove our customer return into the ground. Customer support was impossible to get through to and sometimes took months to solve issues.
I've included (censored) images of one major complication we had (Note the month difference from problem to solution). The customer ordered 2 items and received over $500 worth of products instead.
I used the personal shopper service to ship buy an exclusive product from the USA, and the entire process was a very pleasant experience. The customer support provided by Bedabox would place in the top few places out of all the services I've used, being very quick, helpful and friendly in response.
Where there were problems or other options in payment or shipping, I was contacted and provided with full details so I knew the situation the whole way through.
I definitely would recommend this to anyone interested in getting products from the US that you can't get elsewhere.
The worst of the worst, and I have been in CPG industry for 25+ years. Have never seen any warehouse service providers with worse service. Everything leaked. No fillers in the box. They deny everything even though we have all photos and videos. And they overcharge by sneaking unknown charges to their bills, EVERY SINGLE TIME. This is a sham!
Hi MM Y. We're sincerely apologize if your experience with ShipMonk has been less than perfect. Here at ShipMonk, we aim to give all of our merchants world-class service, and if we didn't provide you that, then we would love to speak with you in regards to your concerns. Please reach out to support@shipmonk.com to talk directly to on of our Happiness Engineers. Thank you for being a valued merchant, and we hope to hear from you soon.
I had 2 orders from Amazon and needed to ship them to Sydney, Australia. BedaBox did great job, received my parcels, consolidated them into one package and sent it to the destination address. What I liked particularly - is that they follow up on every detail and whenever I had questions, they were quick to response and ready to help.
Will definitely keep using BedaBox services and will recommend to others.
I would just like to say thanks to Bedabox for the high service quality - quickness, reliability, communication, kindness, consolidated packaging etc. Everything was perfect from the beginning to the end! Will ship my next package via Bedabox without hesitation.
In the past buying from American was a dream impossible and when I wanted something from American my friends were unhappy to carry it for me; which in turn it made me unhappy too. Then one day I come across this company, and since then shopping from American is just part of my life. Shipping using DHL is just cheap which makes the bedabox great! Try it and you will see what I mean.
It is always a pleasure with BedaBox. Having a question? The answer comes just in time. Consolidating your packages? They do a great job. Sending your package your way? Just one day later. Trustworthy? Yes! Are they different? Yes, they are friendly, great sense of humour and always up to do their best for just you. Thank you for your service!
I had some doubts about trusting Bedabox at the beginning but after I spoke to Sabina in customer service, I decided to use them. I am glad I did. They shipped quickly and the rate was friendly. I will use them again.
Overview
ShipMonk has a rating of 3.7 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShipMonk most frequently mention and customer service. ShipMonk ranks 79th among Software sites.
Services:
- Multi-channel eCommerce Fulfillment
- Subscription Box Fulfillment
- Crowdfunding & Flash Sales
- Retail Fulfillment
- Amazon Preparation
- Visit Website
- Pompano Beach, FL, United States
- Edit business info
Business History
It didn’t take long for Jan’s entrepreneurial instinct to kick in and turn his “Hey, can you send me this?” Facebook messages into a sustainable business. In fact, the business took off like a rocket, not only lining Jan’s college student pockets with a little extra beer money, but laying the foundation for an incredible network of contacts, expertise, and knowledge in the international shipping and logistics industry.
After winning 1st place in both the FAU Business Plan Competition (2014) and the Florida Venture Forum Collegiate Competition (2014), Jan propelled his business even further by being one of the first five companies to go through the “Tech Runway” accelerator program. Today, BedaBox continues to thrive and befriend customers across 200+ countries worldwide.
You’re probably wondering, "So during all of that, when exactly did order fulfillment and logistics come into play?" We're glad you asked becuase that’s another good story.
The short of, it is that, along his entrepreneurial journey, Jan, identified an opportunity within the industry to work with CPG companies nationwide and optimize their multi-channel online presence. By managing their eCommerce fulfillment and shipping processes, Jan was able to save them over 80% on their overhead and eliminate their operational challenges altogether.
And that is how ShipMonk was born!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi M. S. We'd like to speak further on your comments above, and would love to resolve any outstanding issues you might have. Your case has been forwarded to our support team for visibility. Please reach out to support@shipmonk.com to get in contact with on of our Happiness Engineers. We hope to hear from you soon, and thank you for being a valued merchant.