ResumeGenius has a rating of 4.5 stars from 209,906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
So far it was pretty explanatory with easy professionally guidance and tools. I love the way my resume looks and how I was guided through each step. However, I don't understand why it says "free resume" and then I am taken to a 14 day trial in which I paid. I will contact customer service for an explanation during business hours. Right now I need my resume urgently.
It would be better if we truly were able to get at least one free resume download out of this "free" website. For those of us on an extreme budget yet needing the help for todays job market even 2.95 for 2 weeks can be steep.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Easy to use and extremely convenient! I've decided to get back into the workforce and I thought my first hurtle would be creating a resume. However, resume genius helped me to over come that obstacle with ease.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
There should be a free 14 day trial as an incentive to try this service. It does not say upfront it will cost something. The website comes up when using the word "free," so this is a deceptive marketing practice. I will be getting a refund.
Your feedback means a lot to us! We're always looking for ways to enhance our platform, and your insights help us make valuable improvements. Thank you for helping us grow!
Regards,
Resume Genius
Why in the actual $#*! am I paying $25.00 for a $#*! $#*! resume that is going to be looked over because of ai detection programs. I would be okay with paying 3 dollars like this program used to. This will be the last time I use this $#*!ing bull$#*!. I hope y'all greedy $#*!s eat $#*!.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Bait-and-switch. Searched for "free resume template", spend all this time crafting something, and then I can't have my work without paying $3 that autorenews, so I have to remember to cancel it. Be upfront about your pricing.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
I think everything was great for the exception that I felt because I had so many added options for skills, etc, provided by you, that I put too much down, creating a longer than usual resume. I believe there is such things as too long to read through for the employer's review. I just wished it would have help me eliminate unnecessary verbage and keep most important bullet points.
Your feedback means a lot to us! We're always looking for ways to enhance our platform, and your insights help us make valuable improvements. Thank you for helping us grow!
Regards,
Resume Genius
"Resume Genius made creating a professional resume quick and stress-free. The templates are modern, the tips are helpful, and the entire process is easy to follow. I highly recommend it for job seekers!"
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Pretty great! I was sad that it says it's totally free, no cc needed and acts like that is true until you are done and have to pay to access it. But it's a small fee, if I remember to cancel in time, which is how they get you.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I was looking for a free resume service on the internet. Resume Genius looked like it would be a good service to try. I was very pleased with ease of us but did not know until I was finished with the whole process how much I was being charged. I would have been happier if this was disclosed up front instead of after I finished doing the whole resume'. I do not mind your company making some money off the service, just would have rater you been upfront front about the charges.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Provide a fair assessment of the app. If you enjoyed certain aspects but found others lacking, mention both. Don't exaggerate or make false claims.
Focus on Functionality and User Experience: Comment on how well the app performs its intended tasks. Was it easy to use? Was it efficient? Did you encounter any bugs or crashes?
Mention Pros and Cons: Clearly outline the advantages and disadvantages of using the app. This helps readers quickly understand the app's strengths and weaknesses. You can even use bullet points for this.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
With a strong background in front-end development, I've contributed to IoT projects and built engaging, user-focused websites from the ground up. Through freelancing, I've expanded my skill set into data analytics — creating interactive dashboards, running A/B tests, analyzing sales data, and working with SQL. I also have experience with web scraping to gather valuable insights. I'm passionate about building modern, data-driven solutions and continually improving my technical and analytical skills.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Its long and not completely user friendly. But it did have good wordings and a lot of choices under each category and heading. May continue to use if the resume it created looks good. Can't really get a good view of it until you make a purchase.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
I've really enjoyed the process of working on my resume. It has allowed me to reflect on my past experiences and achievements while also helping me understand the areas where I'm growing, especially as I transition into entrepreneurship. The ability to organize my skills, experiences, and aspirations in a clear and professional way has boosted my confidence, and I now feel even more prepared to take the next steps in my career. Thanks to this experience, I'm more aware of the value I bring and the direction I want to pursue.
You made our day with your review, thank you!
Regards,
Resume Genius
Easy to manage, looks great on paper. I would definitely recommend site to friends and family. The sight was ease to manage and to make corrections. I'm very happy with outcome, can't wait to submit my new updated resumes to potential new employers.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Experienced in a high-paced, multifaceted environment, with honed
leadership and strategic planning skills. Track record showcases
proficiency in team management, program development, and
operational efficiency. Eager to leverage these skills in a new field to
drive success and foster innovation.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
I am disabled and not good with words used in a resume. I am also 67 years young and due to the increase in cost of living I find that I must get a part time job to make ends meet - Thank you for your help!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I appreciated the help the website provided because I do not have experience with making templates on my own. I have always had guidance from my peers, but I needed to take initiative and make one for myself. The templates were well-organized and I found it easy to put in information.
You made our day with your review, thank you!
Regards,
Resume Genius
Extremely easy to utilize, offered built in suggestions to increase the effectiveness and quality of personal information entered into the resume. Multiple formats to choose from and customization options available. Does cost money to utilize but not all that unexpected. Overall excellent experience.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Having spent many years in a job where a resume was never required, I found ResumeGenius incredibly helpful in crafting the perfect resume. The suggestions for each position and title I've held were remarkably accurate. I'm not just thinking—I know—I couldn't have done this without ResumeGenius!
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius