did not work for me and i have been charged $40.00 dollars would like a refund

Sumer A.6/16/2019

They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response.
support@resumegenius.com
I wish at least you get your money back.

Heather r.1/2/2019

The company doesn't issue refunds, better pray it works.

Alexandra M.1/2/2019

Hello Edward,

I want to apologize for the experience you had while using our site. We will investigate the interaction with the agent you spoke to and take disciplinary action if needed. In the meantime, I wish to rectify this situation ASAP.

Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com

I look forward to hearing from you.

Regards,

Betty Ko
Customer Service Manager
Resume Genius