MyGermany

How would you rate MyGermany?
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Australia
2 reviews
2 helpful votes
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MyGermany Excellent Shipping Provider
March 16, 2025
Updated review

I have just received another shipment from MyGermany and very happy with this service. The staff are friendly to deal with and the website easy to navigate and have free storage for a longer time than other providers, My shipment arrived quickly and safely and I look forward to my next one, thank you.

Date of experience: March 3, 2025

Excellent Overseas Shipping Provider
November 21, 2024
Previous review

Just received another shipment with MyGermany. Arrived quickly and packed very well.
Friendly staff and great communication, also website very easy to navigate.
Very economical, will be doing another shipment again soon.
Thank You

Date of experience: November 21, 2024

Excellent Shipping Provider
October 23, 2024
Previous review

I have had many shipments now with Mygermany and look forward to more in the future. The staff are very friendly and helpful and the website is very easy to navigate and send my parcels etc. I would highly recommend 😊

Date of experience: October 23, 2024

MyGermany Excellent Shipping Provider
May 1, 2024
Previous review

I have had many shipments and always very happy with this service and their high standards/customer relations and look forwarding to many more shipments with them. I would highly recommend.

Date of experience: April 30, 2024
Sweden
1 review
0 helpful votes
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Regarding Order 4708914
February 20, 2025

*** WARNING DO NOT DO BUSINESS WITH MYGERMANY***
Have been using mygermany for a while and have not had any issues until recently. I initiated an order for forwarding on the 20th of January and that order still has not shipped. All they have to do is slap a label on it and hand it to the carrier but I guess that's too much to ask for. It's now a month later February 20th and numerous e-mails have gone answered sporadically. When answered they give a vague answer like "I will help you" but never do anything. I believe they either lost my parcel or are going out of business. I highly recommend NOT doing business with them, unless you like being scammed. I will change this feedback if my shipment eventually ships, but I doubt that happens. ***Mygermany: If you want this changed then ship my order please.***

Date of experience: February 20, 2025
Japan
1 review
0 helpful votes
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Warning--avoid
March 16, 2025
Updated review

While myGermany was helpful initially, when an appliance arrived dented and I tried to claim on the insurance they had sold me, they simply ignored my emails.

Date of experience: March 1, 2025

Quick service
September 2, 2024
Previous review

I satisfied with the way myGermany provided prompt answers to my questions and advised on shipping options for appliances.

Date of experience: September 2, 2024
Israel
1 review
0 helpful votes
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World Class Service
March 31, 2025

MyGermany has consistently ensured that my items are inspected, consolidated, packed and delivered safely and soundly each and every time. The packaging team does a world class job and the staff at MyGermany have always gone the extra mile to accommodate my specific needs. Highly recommended! (‿)

Date of experience: January 14, 2025
Cyprus
1 review
2 helpful votes
Follow Yoram G.
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I had a package shipped to them to be forwarded, for over two weeks I received almost no response from them. When they finally got back to me they wanted 1500 euro to ship my package! They took so long to get back to me I was not able to send this package for a refund. They dont respond to Emails or phone calls. I dont know if this is a scam to steal people packages or they are simply going out of business, but I personally lost 850 euro...

Date of experience: October 14, 2024
Germany
1 review
2 helpful votes
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The degree of assistance is outstanding! Any questions you may have regarding package consolidation, shipping, or packing are always welcome to their help.Their help allowed A to build many ships without any issues at all.My questions and requests were handled politely and promptly by customer service.

Date of experience: August 16, 2024
Florida
1 review
6 helpful votes
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Outstanding encounter and client support I decided to order something from tally weijl and have it shipped to my Germany in spite of the other unfavorable reviews. They provided excellent customer service, communicated with me via WhatsApp, and expeditiously shipped my order. In a matter of days, it reached the UK! Excellent service; I will definitely use it again.

Date of experience: August 18, 2024

Thanks Dora for your help with my packages, and a inspection of the items! Mygermany has been very kind for the 5+ years I have been using their services, great company has the best shipping prices from GER to JAPAN

Date of experience: July 9, 2024
California
1 review
2 helpful votes
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Outstanding service beyond description
August 1, 2024

Outstanding service beyond description! I was instructed to pay for the parcel to be sent to me in an email that I received shortly after my parcel arrived in Germany, where I had tracked it. Extremely trustworthy, affordable, and productive. I heartily endorse myGermany!

Date of experience: August 1, 2024
California
1 review
1 helpful vote
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I have used their service on numerous occasions and have always been pleased with their high standards and customer relations. I look forward to using them for many more shipments in the future. I heartily endorse.

Date of experience: August 2, 2024
Missouri
1 review
1 helpful vote
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Exceptionally good service
August 5, 2024

Exceptionally good service! I tracked my package to Germany, and soon after it got there, I got an email telling me that I needed to pay to have it sent to me. Incredibly efficient, reliable, and fairly priced. MyGermany is highly recommended!

Date of experience: August 5, 2024

Overview

MyGermany has a rating of 4.3 stars from 247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyGermany most frequently mention customer service, perfect condition and several times. MyGermany ranks 6th among Mail Forwarding sites.

service
57
value
56
shipping
55
returns
39
quality
52
This company does not typically respond to reviews
+42