I have just received another shipment from MyGermany and very happy with this service. The staff are friendly to deal with and the website easy to navigate and have free storage for a longer time than other providers, My shipment arrived quickly and safely and I look forward to my next one, thank you.
Just received another shipment with MyGermany. Arrived quickly and packed very well.
Friendly staff and great communication, also website very easy to navigate.
Very economical, will be doing another shipment again soon.
Thank You
I have had many shipments now with Mygermany and look forward to more in the future. The staff are very friendly and helpful and the website is very easy to navigate and send my parcels etc. I would highly recommend 😊
I have had many shipments and always very happy with this service and their high standards/customer relations and look forwarding to many more shipments with them. I would highly recommend.
*** WARNING DO NOT DO BUSINESS WITH MYGERMANY***
Have been using mygermany for a while and have not had any issues until recently. I initiated an order for forwarding on the 20th of January and that order still has not shipped. All they have to do is slap a label on it and hand it to the carrier but I guess that's too much to ask for. It's now a month later February 20th and numerous e-mails have gone answered sporadically. When answered they give a vague answer like "I will help you" but never do anything. I believe they either lost my parcel or are going out of business. I highly recommend NOT doing business with them, unless you like being scammed. I will change this feedback if my shipment eventually ships, but I doubt that happens. ***Mygermany: If you want this changed then ship my order please.***
While myGermany was helpful initially, when an appliance arrived dented and I tried to claim on the insurance they had sold me, they simply ignored my emails.
I satisfied with the way myGermany provided prompt answers to my questions and advised on shipping options for appliances.
MyGermany has consistently ensured that my items are inspected, consolidated, packed and delivered safely and soundly each and every time. The packaging team does a world class job and the staff at MyGermany have always gone the extra mile to accommodate my specific needs. Highly recommended! (‿)
I had a package shipped to them to be forwarded, for over two weeks I received almost no response from them. When they finally got back to me they wanted 1500 euro to ship my package! They took so long to get back to me I was not able to send this package for a refund. They dont respond to Emails or phone calls. I dont know if this is a scam to steal people packages or they are simply going out of business, but I personally lost 850 euro...
The degree of assistance is outstanding! Any questions you may have regarding package consolidation, shipping, or packing are always welcome to their help.Their help allowed A to build many ships without any issues at all.My questions and requests were handled politely and promptly by customer service.
Outstanding encounter and client support I decided to order something from tally weijl and have it shipped to my Germany in spite of the other unfavorable reviews. They provided excellent customer service, communicated with me via WhatsApp, and expeditiously shipped my order. In a matter of days, it reached the UK! Excellent service; I will definitely use it again.
Thanks Dora for your help with my packages, and a inspection of the items! Mygermany has been very kind for the 5+ years I have been using their services, great company has the best shipping prices from GER to JAPAN
Outstanding service beyond description! I was instructed to pay for the parcel to be sent to me in an email that I received shortly after my parcel arrived in Germany, where I had tracked it. Extremely trustworthy, affordable, and productive. I heartily endorse myGermany!
I have used their service on numerous occasions and have always been pleased with their high standards and customer relations. I look forward to using them for many more shipments in the future. I heartily endorse.
Exceptionally good service! I tracked my package to Germany, and soon after it got there, I got an email telling me that I needed to pay to have it sent to me. Incredibly efficient, reliable, and fairly priced. MyGermany is highly recommended!
Answer: Hi Yona, What is the eMail ID or customer number you used to register? I cannot find a "Yonda"? Normally it takes 24h as we check some manually, over the weekend it is 48h - so probably it will be activated this morning:-) Regards, Johanna
Answer: Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna
Answer: Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna
MyGermany has a rating of 4.3 stars from 247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyGermany most frequently mention customer service, perfect condition and several times. MyGermany ranks 6th among Mail Forwarding sites.