I am a Member since November 2011 and i don't have any problem with them. In short words "they made me live inside USA".
My account is standard and it's really low price but if you want more lowest price take Premium account some time i switch to Premium if my stuff is a lot. That makes $5 repack service fee to free.
Fast shipping 4 days and my shipment front of my home.
I recommend NYBox for all Saudis and other Arab countries.
I have used NYBox for about a year and sent thousands of dollars in merchandise through them to Canada. Their system is user-friendly and whenever I have had an issue, they are quick to respond to me. I'll continue using them for all of my mail forwarding.
We have been using NYBox from last 4 to 5 years now and the service has always been exceptional and never faced any difficulty with them. They all are very professional, Quick, and have good customer service...
I've been using this service for almost 5 years now, and nothing has went wrong. The customer service is prompt and my packages get to me cheaper and safer than most forwarding companies I have used in the past. I recommend this service to anybody, If they want fast reliable service nybox.com is the way to go.
The best, most profesional and reliable shipping service I ever had, this being said. I am feeling, that this very trustworthy service, is the only one I would use for my Shipping needs from the US while I am overseas... And trust me, by personal experience, they are always there for you! Keep up the good job guys!
Prices are unbeatable.
Communication is very good.
Have worked with them more than a year age. Would stuck to this site
Only negative thing is that HAZMAT list is a bit more than with other forwarding sites. Last months they have started to improve this issue.
The NYbox is very usefull service. The connection it makes gives us the plenty of possibilities. Very good and very quick service, with good prices. Thank you!
Special thanks to Henry and Diana, but also all the other guys from support team which are always there to answer all the questions and give the best solution anytime, with so much patience and very polite. Again, highly recomanded service!
They lost my 3 packages worth 2000$ each, and don't even reply back...
Just evrrytime we are sorry we will solve this issue and reply back, 2 weeks now and the issue is not fixed...
This company has no staff nsmes or msnager indicated, no quick response or chat, its like they are invisible... because they don't want any customer to know anything about them.
I don't reccomend any 1 to deal with them...
As you can in the photos attached a big difference between my package and the one I received.
Tired of searching around for a US address? I found NYBOX two years ago and have never looked for another similar company. Just give them a try you won't go wrong. With the new shipping rates I'll be ordering more.
They do not list all the hazmat items on their website.
Bad attitude by 3 customer service staff,
1 reasonable person finally got my issue resolved after a week of waiting for their email response.
They told me they didn't reply my email because they didn't know how to respond - that's their job?!
Plus they should have at least send an email saying sorry to keep you waiting we are taking care of your issue. Whatever but not silence for a week?!
They asked for understanding, but it's not the customers job to be understanding when the service is bad.
Will not use this company anymore, as I still sense there are some serious department & staff issues there. I don't know if the customer service people (except for 1) all get paid bad to have such shirty attitude.
I'm only giving this 3 starts because my issue got resolved in the end, otherwise this would get 1 star.
Overview
NYBox has a rating of 3.7 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NYBox most frequently mention and customer service. NYBox ranks 14th among Mail Forwarding sites.
PERSONAL SHOPPING ASSISTANT
You are not sure where to buy a product you want? You couldn't decide which one to choose? You couldn't find what you are looking for? Our professional shopping assistants will gladly help you with your requests free of charge. Our members take advantage of getting items for less from more reliable stores by the help of our professional shopping guidance.
"BUY FOR ME" SERVICE
"Buy For Me" service to purchase from US retailers. With this service, we use our company credit card, company check, or PayPal account to pay for your merchandise. We then charge your credit card or you send us a wire transfer, check/money order for the purchase. Many of the sellers on popular auction sites like eBay won't accept credit cards. By using "Buy For Me" service, NYBox purchases the items for you. A 10% fee will apply ($10.00 minimum) on your purchases. For particularly large purchases (over $2,000.00) contact us for special pricing.
ONLINE AUCTION SERVICES
In addition to shopping from the USA, you can also sell your products in the United States. It is difficult for many people outside the USA to sell on USA online auctions. Use our services and experience to get top dollar for your items. Just send them to our New York warehouse and we will sell them for you. A 10% fee will apply ($10.00 minimum) on your sales. For particularly large sales (over $2,000.00) contact us for special pricing.
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- Wallington, New Jersey
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Business History
With the guaranteed best rates in the industry, our company provides hassle-free shipping to shoppers buying from thousands of online U.S. merchants and shipping abroad. We currently ship to over 187 countries and have a membership of 100,000+ and growing.
Among the other services offered to our members are a “Buy For Me” option where we handle all purchasing; free 30-day storage and easy pick-up at our NYC warehouse, for those members who prefer to pick up their packages when traveling to NYC.
From registration to shipment, we have done our best to provide the simplest way of getting your packages delivered to your doorstep as soon as possible.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members