Exoticca has a rating of 4.4 stars from 161 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exoticca most frequently mention tour guide, beautiful country and free time. Exoticca ranks 16th among Travel Agency sites.
Peru is a very beautiful country. The history and culture were fascinating. The guides were very informative and open to any questions. The transportation between sites was excellent. We were very pleased with this trip.
Exotica was very good until I paid for the trip. After that there were extremely long wait times to reach someone. The hotel was horrible and even though it advertised it would pick you up we were charged over $200.00 for transportation each way for the trip to the hotel and $200.00 again to the airport. That was an unexpected expense plus looking at the Exotica information we could have had that arranged for a fee through Exotica and I was told no I couldn't add that service.
Hello Deexer T,
Thank you for your feedback. We’re sorry to hear about the challenge you faced. To clarify, transfers can only be booked more than 30 days before departure to ensure smooth arrangements, availability and proper planning. We apologize if this wasn’t clearly communicated and for the wait times you experienced. We are working hard to provide a faster response time during our peak season.
We are pleased to see however that overall you enjoyed your trip to Iceland!
Regards,
Exoticca
We were blown away by Exoticca's planning and details! The drivers and guides were on time and knowledgeable. The hotels and travel details were all taken care of and communicated well to us. We appreciated how thoughtful the excursions and activities were; they helped us truly understand the depth and breadth of the culture. We also were pleased that none of the activities felt exploitative to the local culture. This was our first Exoticca experience and we world definitely recommend this trip and the company as a whole.
Hello Heather,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Regards,
Exoticca
Our Portugal trip with Exoticca was amazing, every detail was covered. We didn't have to do anything but show up. The guide Diogo was incredibly informative and went above and beyond to keep our trip enjoyable. I loved Portugal, what a beautiful country.
Hello Yanet,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Regards,
Exoticca
Ecuador is fortunate to have a variety of weather and locations. Our favorite part was visiting the Galapagos, which was an amazing experience for everyone. I will always cherish the memories of swimming with seals, turtles, rays, and sharks.
Hi Martha,
Thank you for your 5-star rating and for being an amazing part of our journey. Your support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Galapagos is such an amazing place!
Regards,
Exoticca
Accommodations were good and included food was local and excellent. It was good that we had some free time in Quito and San Cristobal and were able to organize excursions that matched our activity desires. We made all our connections with our flights but one of the connections was tight (we carried on our luggage). Overall a great father/son adventure trip!
Hello Terry,
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Morocco. We hope we can welcome you on another adventure soon!
Regards,
Exoticca
Exottica is great but maybe they need to reconsider their choices of hotels. The first two were decent the last hotel was the worst hotel I have ever stayed at in my life. No lights and when mentioned, it was not taken care of. TV did not work and they never fixed the issue even though it was mentioned several times. Dirty bathrooms outside the room.
Hello Partricia,
Thank you so much for taking the time to provide feedback!
Regards,
Exoticca
Wonderful trip to the Galapagos. Guides were excellent and informative which enhanced the whole experience. Just enough tours and free time so you didn't feel continually rushing from place to place.
Only downside were flights. Airlines were very basic and didn't even provide free coffee or tea. Seats were narrow and crammed, even on long distance flights.
Hello Barbara,
Thank you for sharing your experience! We're thrilled to hear that you had a wonderful trip to the Galapagos and that our guides helped make it an unforgettable experience. We strive to provide the right balance of tours and free time, so it’s great to know you appreciated that.
We’re sorry to hear about your concerns regarding flights and single traveler pricing. We understand how important comfort and fair pricing are, and we’ll continue working to improve these aspects. Your feedback is invaluable, and we appreciate you bringing it to our attention.
We hope to welcome you on another adventure soon!
Regards,
Exoticca
Exoticca took very good care of us and provided an experience we will never forget. Where we went, what we saw and what we did, was a once in a lifetime experience. I had several people reach out for information after viewing my posts on social media.
Hello Zanoni,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Regards
Exoticca
I have been on two tours with Exotica, both were expertly planned and executed. Guides and drivers were knowledgeable and welcoming to their respective countries. I have another trip booked already and am looking to add a 4th. Love this company!
Hi Joann,
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
Regards,
Exoticca
Answer: I've done 4 trips with Exoticca just booked a 5 th. All excellent and amazing value for money The tour guides are excellent and the organisation of the trips is also excellent The trips are very busy often travelling for many hours each day and although amazing value for the price - don't expect 5 star hotels unless you upgrade to superior I would highly recommend
Answer: Thank you for your question! We do not apply any discounts if the full balance is paid in advance. We offer a simple 60% deposit on booking and 40% 60 days before departure. You may pay earlier if you prefer. As our packages are already heavily discounted we are unable to offer this service. Exoticca
Hello Donna,
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Peru. We look forward to welcoming you back soon!
Regards,
Exoticca