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EventTicketsCenter

Overview

EventTicketsCenter has a rating of 4.3 stars from 14,687 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process and service fee. EventTicketsCenter ranks 1st among Tickets sites.

service
331
value
327
shipping
264
returns
239
quality
272
This company responds to reviews on average within 3 days
How would you rate EventTicketsCenter?
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Washington
1 review
0 helpful votes
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Ripped Off
April 1, 2025

Overpaid for 4 tickets, only received 3 electronically. Paid $119.00 per ticket that were available at the venue box office for $29.95. Theatre was half full, could have had our premium pick of any available. Will never use this company again

Date of experience: March 22, 2025
California
1 review
0 helpful votes
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Confusing to me
March 17, 2025

Prefer that tickets be printed and mailed to me. Transfer and saving of tickets was confusing. I am not tech savvy. Took five attempts for Ticketmaster to verify phone. Not sure how to use wallet. Physical tickete should br an option given cost

Date of experience: March 7, 2025
Customer S. EventTicketsCenter Rep
3 weeks ago

Hi, Marilyn. As a secondary marketplace, our delivery options are limited by what the venue or primary box office do to deliver tickets, and what tickets brokers post to our online marketplace! We're sorry for the inconvenience.

Poland
1 review
0 helpful votes
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Some unnecessary hassle
March 12, 2025

I bought tickets, got email that payment did not get through and they were cancelled. Called support - they said no, tickets were issued. Have not seen the tickets, need to download some app to retrieve them. Million unnecessary steps and calls, would not recommend.

Date of experience: March 2, 2025
California
4 reviews
0 helpful votes
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Mediocre Experience
March 13, 2025

I ordered tickets to a show from the venue's website, and never received a receipt or confirmation. Had to contact the venue, my credit card company and EventTicketsCenter to get the receipt/confirmation sent. The rep I spoke to@ EventTicketsCenter was helpful and got that email sent. But I had to jump through a few hoops to make it happen.

Date of experience: March 3, 2025
Customer S. EventTicketsCenter Rep
3 weeks ago

Hi, Carin. We appreciate your feedback regarding your experience. We're sorry the transaction was bumpy, we're glad things got sorted out for you!

California
1 review
0 helpful votes
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My review
February 28, 2025

It was fine. I really don't have anything to say, but this is bugging me that you're forcing me to do something just to let you know I got my tickets and I already have it them downloaded in my Apple.

Date of experience: February 18, 2025
Canada
1 review
0 helpful votes
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Could have been better
March 11, 2025

Ticket pricing was in USD but the final "safety" cost was in CAD. Didn't realize the difference and ended up paying more than I should have. Would have been better just to go through Ticketmaster. Prices were higher and there's no returns even when I wanted to cancel 5 minutes after ordering.
Costumer service was good but they still wouldn't return my money and cancel the order. If I had paid 8 CAD for each ticket I could have cancelled the large USD price. Stupid system, not impressed.

First of all, should be all CAD prices.
Second, there should be even a 10 minute return policy, because I could have accidentally gone through with it before double checking.
Third, just use Ticketmaster because that's where you'll get the ticket in the end anyways.

Date of experience: February 27, 2025
Massachusetts
1 review
0 helpful votes
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A Bit Misleading
March 18, 2025

I would have appreciated knowing the retail value of the ticket before purchasing. I also feel pretty uncomfortable that I did not receive my e-ticket at time of purchase. Instead, I need to wait until one day before the date of the event.

Date of experience: February 27, 2025
Minnesota
1 review
0 helpful votes
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Poor website instructions
March 7, 2025

Website was hard to navigate, confusing and frustrating to use. I had to get help by phone and that person was good but even said that many people were having the same issue with the website that I had. Please have the website designers talk to your help desk people so they can make using your website simpler and easier to use.

Date of experience: February 25, 2025
Customer S. EventTicketsCenter Rep
4 weeks ago

Hi, Michael! Thanks for leaving a review - if you want, we would love to here more detailed feedback if you would edit your review. Thanks!

Missouri
1 review
0 helpful votes
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Secure Site but you pay extra for it
March 10, 2025

The site is very secure and the process is very safe. I got my tickets in about 24 hours. Make sure you have Google wallet or something similar. Can't print the tickets. My only real compliant is I got charge processing fees of $23.00 per ticket! That is crazy! That is 44% of the price of the original ticket! Yeesh

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Everything went well
March 13, 2025

The purchase of the tickets went very well and I'm so looking forward to the event but I appreciate the ease with which everything went l. Yes it was handled smoothly Thank you.

Date of experience: March 3, 2025