Enterprise Rent-A-Car
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Enterprise Rent-A-Car

How would you rate Enterprise Rent-A-Car?
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Michigan
1 review
0 helpful votes
Follow Shelly T.
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Exceptional customer service each and every time I've gone to rent a car from the Enterprise at the Ford GR Airport (even when I'm not flying) I'll go to this location for rentals. The thoughtfulness and intention from the beginning to the end of the rental is greatly appreciated. Thank you!

Date of experience: March 2, 2025
Wisconsin
1 review
0 helpful votes
Follow Audriana R.
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I had a good experience here the staff were very nice and friendly. I would definitely go back to them. They took good care of me when I needed a rental due to somebody hitting my car and I was glad I was able to get help from them.

Date of experience: March 30, 2025
Massachusetts
1 review
0 helpful votes
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Excellent customer service at every step of the rental process. I received the car I requested and, even more impressive, was told the agreed-upon price several times while picking up and dropping off the car. No tricks, no surprises; I felt respected and valued.

Date of experience: February 13, 2025
Maryland
1 review
0 helpful votes
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Essex branch is awesome!
March 26, 2025

Essex branch is awesome! The staff goes above and beyond to make everything as smooth as possible for you. The girl atvthe front with long dark hair is the absolute best! The girl who got my car ready kina had it done in less than 10 minutes and it was spotless! Best branch in MD

Date of experience: March 26, 2025
Tennessee
1 review
0 helpful votes
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My vehicle was damaged, so I had to drop it off at a body shop. The enterprise agent worked with me to pick me up from the body shop, and was able to do so at MY convenience. Also, I needed a specific type of vehicle and after explaining my situation they were able to give me exactly what I needed. They were pleasant and incredibly helpful in a stressful situation.

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
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I reserved a minivan weeks ago and was told it's not available when I attempted to pick it up. Now I'm left scrambling for other options. What do you call someone who offers good and services he can't fulfill? A scammer. That's exactly what Enterprise Rent-A-Car is, a scam. This is the type of scammy business that will rent you Airforce One if you ask for it. Reservation means nothing to them; they don't even understand what it means to reserve something. It's first come first serve, don't even bother with reservations, this is basically what the agent told me. If you need reliable car rental from companies that actually understand what it means to reserve something and that actually fulfill reservations, don't bother with Enterprise Rent-A-Scam.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Best enterprise easily
March 21, 2025

Best enterprise easily. These guys worked with my schedule were fast and flexible and were able to help me get the rental i wanted and as well as with my life changes were flexible even with abrupt changes and had no issues to help me out. Would definitely do business here again. I love them, literally.

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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The whole process was very easy
February 18, 2025

The whole process was very easy. I booked the car online the night before I received a confirmation and a phone call the next morning. I picked up the car and it was easy in and out. I rented a Ford Explorer. I liked how it had very dark tinted windows. It worked perfect for our needs. Returning the car, took one minute, so quick and easy.

Date of experience: February 18, 2025
Florida
1 review
0 helpful votes
Follow Nancy C.
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Each Enterprise representative that assisted me was knowledgeable, helpful and presented the information in such a manner that I was able to use and thus operate my rental car efficiently. Due to the representatives my experience was a '10' in all ways and I totally appreciate.

Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
Follow Desheika G.
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My concerns we addressed and truly taken care of to best of the team's ability! They went the extra mile to make my experience great! They were patient and did everything they could on their end to make sure I was satisfied at the beginning of my rental and at the end!

Date of experience: February 27, 2025

Overview

Enterprise Rent-A-Car has a rating of 4.2 stars from 1,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 4th among Car Rental sites.

service
318
value
284
shipping
122
returns
158
quality
243
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