CompressionSale

Ordered the same items as before, as the items I had were getting to the end of their normal usage (usually about 6 months, some less depending on wear and tear). The items were on sale, plus I had a coupon, so I had an even bigger discount. They fit well and keep my legs, ankles and feet from swelling while I am out and about or at work.

The stocking arrived but I didn't get any tracking info when the order shipped. My biggest complaint is that the description of the product says that there is a silicon dot band but there is not. I think they should fix the description because that was the reason we bought this product. Now we paid for shipping of a product that doesn't work for us and their only reply is that "if it doesn't say silicone band in the title of the product then there isn't one." So it doesn't matter if the description is wrong.

Ordered compression stocking on October 1st, 2024. They sent my order out without my street address so it never got to me. After 4 months of appealing, I still do not have a refund of $338 or replacement garments. Customer service never calls back when they say they will, will not pass phone calls on to a supervisor or management. They did not answer 3 recent emails requesting (then demanding) a refund. I am on a fixed income and this is highly harmful to those of us with medical conditions who desperately need these garments and pay high prices for every single thing we need. Several other reviews reference very slow delivery. I will report to consumer protection.

My order was quite delayed very difficult to see where it is at having to download another app on my phone, which I would not do and so this method of tracking in order that you haven't received and we're expected to receive within 3 to 5 days was very difficult I was able to get in touch with customer support and that person was wonderful replying back expediting my delivery, which came within two days of me, speaking to them they deserve a kudos. The rest of the experience was not so good.