CompressionSale

Ordered the same items as before, as the items I had were getting to the end of their normal usage (usually about 6 months, some less depending on wear and tear). The items were on sale, plus I had a coupon, so I had an even bigger discount. They fit well and keep my legs, ankles and feet from swelling while I am out and about or at work.

The stocking arrived but I didn't get any tracking info when the order shipped. My biggest complaint is that the description of the product says that there is a silicon dot band but there is not. I think they should fix the description because that was the reason we bought this product. Now we paid for shipping of a product that doesn't work for us and their only reply is that "if it doesn't say silicone band in the title of the product then there isn't one." So it doesn't matter if the description is wrong.

Ordered compression stocking on October 1st, 2024. They sent my order out without my street address so it never got to me. After 4 months of appealing, I still do not have a refund of $338 or replacement garments. Customer service never calls back when they say they will, will not pass phone calls on to a supervisor or management. They did not answer 3 recent emails requesting (then demanding) a refund. I am on a fixed income and this is highly harmful to those of us with medical conditions who desperately need these garments and pay high prices for every single thing we need. Several other reviews reference very slow delivery. I will report to consumer protection.

This business is stuck in the dot com era - horrible clunky site to navigate. When you do need someone, the phone number only sends you to contact extremely difficult rude service assistants (Maria should be fired for being openly hostile). They don't honor holiday exchange policies. In addition to this mess, exchange policy says they give you store credit, but then they don't apply it: I placed an order near the holidays with the explicit request to use my store credit towards my balance, which didn't happen - my card was charged the full amount.