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Best VacuumReviews 2,075

4.9
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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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Instant Feedback

6,318 reviews
New York
1 review
0 helpful votes
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Quality products, quick service
June 13, 2025

I ordered replacement bags for my old miele vacuum cleaner. They came much faster than I expected and they are just what I ordered. I would use their services again.

Date of experience: June 13, 2025
Illinois
1 review
0 helpful votes
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Fantastic experience
June 9, 2025

Fantastic experience purchasing on the site as well as working with customer service. Thank you, Best Vacuum and Appliances!

Date of experience: June 9, 2025
South Carolina
1 review
0 helpful votes
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Everything was as it should be!
June 3, 2025

Needed to replace a broken part. The Miele website was clear on compatibility but this website was. They offered me a 10% coupon as a first time customer and I got free shipping due to the higher cost of my part. The shipping was quick, maybe quicker than quoted and I've been using my Miele with my replacement part that fit perfectly and I couldn't be happier!

Date of experience: June 3, 2025
Florida
1 review
0 helpful votes
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Order received in good order and on time!
May 21, 2025

Excellent shopping experience with Best Vacuum. Product has met all my expectations. I highly recommend this company!

Date of experience: May 18, 2025
Massachusetts
1 review
0 helpful votes
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Great service so far so good!
May 18, 2025

Just received my first box of vacuum filters, love the auto ship option and shipping was fast, great alternative to Amazon.

Date of experience: May 18, 2025
California
1 review
0 helpful votes
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Great experience!
May 7, 2025

Purchased a new Miele vacuum to replace my 10 year old model. The process was easy and efficient from start to finish. Very pleased overall.

Date of experience: May 7, 2025
Virginia
2 reviews
0 helpful votes
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Great product great service!
May 6, 2025

Ordering was so simple and product arrived three days earlier than expected. We have used this air purifier for 13 years and it does a wonderful job.

Date of experience: May 6, 2025
Massachusetts
1 review
0 helpful votes
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👍👍 Thumbs Up
May 4, 2025

Great product assortment. (Brand purchased = Miele.) Quick delivery, well packaged for safe delivery. Good customer experience. Will definitely return as customer, and would definitely recommend to family & friends. Thank you!

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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All I needed.
May 4, 2025

Cheapest price I could find, authorized dealer, prompt delivery... I'm not sure how much more could I ask for?

Date of experience: May 4, 2025
Georgia
1 review
0 helpful votes
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Hard floor head
April 23, 2025

I ordered the head for delicate floors and the XL size. It was delivered in 2 days! I love the larger size and it picks up everything. Love it!

Date of experience: April 23, 2025
Arizona
1 review
0 helpful votes
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Great service
March 26, 2025

Ordered vacuum bags, filters and a replacement brush for an older Miele vacuum. Easy to place the order, order was correct / complete and delivery was quick. Couldn't ask for better service.

Date of experience: March 26, 2025
Illinois
1 review
0 helpful votes
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Great service
March 23, 2025

Always a satisfied customer. Fast delivery. Products are top of the line

Date of experience: March 23, 2025
Washington
1 review
0 helpful votes
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Coffee
November 10, 2024

Great! I love my coffee machine, because both burners on it, and I love a cup or a pot. Thank you!

Date of experience: November 10, 2024
New York
1 review
0 helpful votes
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Easy! And Fantastic
November 5, 2024

Loved how easy it was to purchase and get delivered

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Happy with the service
November 2, 2024

My experience was great. I do however, need to make an exchange. I ordered the wrong HEPA filter.

Please let me know how I can complete the exchange.

Date of experience: November 2, 2024
New York
0 reviews
0 helpful votes
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Love this company and its service
October 15, 2024

I order my vacuum cleaner bags and they arrive quickly!

Date of experience: October 15, 2024
Indiana
1 review
0 helpful votes
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Another Miele
October 5, 2024

I had to buy another Miele. My first Miele is still going strong, but my daughter's vacuum died. We only have tile or wood floors due to allergies and my first Miele was perfect for that. It will be perfect for her home too. I love my new Miele Blizzard, it should last me the rest of my life. The first one is over 20 years old and still working perfectly. I would also like to thank Best Vacuum for their excellent advise on the best vacuum for my situation.

Date of experience: October 5, 2024
Illinois
1 review
0 helpful votes
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Best Ever
September 29, 2024

I sent an email asking how to return the wrong vacuum cleaner bags I ordered. I received a phone call the same day and was emailed a return label shortly after the phone call. I also was able to order the correct bags while on the phone. The bags arrived yesterday, which was a couple days later. It's nice to do business who does all the right things.

Date of experience: September 29, 2024
Virginia
1 review
0 helpful votes
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Fast service
June 13, 2024

Got exactly the bags I needed for the Miele vacuum and at an excellent price.

Date of experience: June 13, 2024
Washington
1 review
0 helpful votes
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Great website
June 11, 2024

The website is very user-friendly and the whole process of ordering is simple and fast!

Date of experience: June 11, 2024