The company has established a strong reputation for its high-quality, lightweight products that effectively meet customer needs, particularly for those seeking ease of use due to physical limitations. Customers express significant satisfaction with the performance and design of the appliances, often highlighting prompt delivery and responsive customer service. While some concerns about pricing have been noted, the overall sentiment leans positively towards the reliability and efficiency of the products. The company's commitment to addressing issues swiftly further enhances customer loyalty, indicating a solid foundation for continued growth and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I would like to thank Gtech for sorting a problem so quickly. It was so nice to have someone answering the phone and to be able to talk about the problem.It just needed a new battery which I received the next day.
I will certainly continue with Gtech as I have been very happy with the performance of the appliances and also the after service.
Thank you once again.
Angela Coates
Researched various products on line (reviews) and visited couple of retail stockists. My reason for needing a light cordless product is due to shoulder pain. Was disappointed with the weight of Dyson, Vax and Shark, why are all the works at the top of the handle so you are constantly handling the weight. Anyway, a friend showed us her Gtech - I was convinced. Looks more like a traditional vaccuum, but much lighter. Ordered it on line Saturday 3,30pm - arrived Sunday morning - good or what. Delighted with the performance, so well designed and so powerful. Not as much capacity as my traditional, but every bit as powerful. Light and easy to use. I am sooooo pleased. It was a bit expensive, but it's only money...