Avery has a rating of 1.4 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Avery most frequently mention customer service and design print. Avery ranks 148th among Templates sites.
The most unprofessional customer service I have ever had encounter with in the label world! The company keeps changing label material without informing the clients, low quality!
From an easy process to a task Avery has made printing labels an impossible process. It used to be fun, now I have wasted hours and will return my newly purchased labels back to Amazon.
After years of using, I have given up.
Don't buy if you want to print labels.
This is the most cumbersome software I've worked with. I have been working with PCs since the late 80's and taught Microsoft software from 1990 until 2015. This takes the cake in difficulty to edit and print.
Good luck.
So i have ordered hundreds of blank labels from averyI, no issue. On Sunday morning I placed a orderfor blank labels but a couple of hours later I realised I had made a mistake with one of the label sizes so I emailed them Immediately with all the deatails and asked if they could change it. I get get a crappy little reply telling me they cant be returned blah blah etc. Im like they probably havent even been made yet let alone sent to me so I assume just a pathetic standard response they send out. Anyone of a better label crowd to deal with?
They have just sent me my labels without the text printed on it. Looks like no one is there for quality control.
This is the third time they have got my labels so wrong.
One time they refused to reprint my labels and did not refund me for their mistake.
Avoid this company at all costs.
Hi,
I usually order labels from avery and I am very happy.
This time, i payed extra money to have it rushed delivered by a certain date, and that request was ignored by two of their workers: Janeth Hernandez and Daniel Solis.
They ignored my emails, and did not give me a refund.
The worst paper quality ever. I've ordered from them the last five times trying to see if it's a paper quality issue and I'm either getting the poorest quality paper or their printing out images that are not completely approved like off center. It's so bad I just have wasted hundreds of dollars with them.
Hi Lisa, we are sorry to hear this. If you have not already, please reach out to our Care Team at 800-462-8379 and we would be happy to take a closer look at this issue. We want to make sure to try and make this right for you.
Liked the old soft ware I could download. Is much simpler than that on line crap. Give us the option to download it
We're sorry Ken, the Design & Print Offline software was discontinued in 2020. If you do need help with navigating our Design & Print Online, we would be happy to assist you. You can reach out to our Care Team at 800-462-8379 and we can help.
I recently had the first time pleasure of using Avery Print-to-Order Labels for a project, and I must say, I am thoroughly impressed with the overall quality and performance. They were sent directly to my sister, and she was impressed.
The print quality on the Avery labels exceeded our expectations. The colors came out vibrant and true to the design, showcasing the attention to detail in the printing process.
Avery offers a wide range of label colors and finishes, allowing for creative flexibility. The colors were rich and saturated, and the glossy finish added a professional touch to the labels. The variety ensures that there's an option to suit every project and aesthetic preference.
One of the standout features of Avery Print-to-Order Labels is the speed at which I could get my labels printed and ready for use.
The user-friendly interface of the Avery design and print platform made the entire experience hassle-free. From selecting the right template to customizing my design, the process was intuitive and straightforward. This is particularly beneficial for those who may not be design-savvy.
Avery Print-to-Order Labels provide excellent value for the cost. Considering the quality of the labels, the ease of use, and the variety of options available, I found them to be a cost-effective solution for my labeling needs.
Avery Print-to-Order Labels impressed me with their exceptional quality, vibrant colors, efficient printing speed, and overall ease of use. I would not hesitate to use them again for future projects and highly recommend them to others seeking reliable and high-quality label solutions.
Avery accepted my order to be sent to a po box knowing they only ship via UPS, a point which I missed. Upon finding out they would not deliver my package I called Avery and was told tuff luck. Looks like it's back to Amazon for me!
The only thing Avery wants to do is sell you their crap. Otherwise you can't use the template. Return.
Hi Jim, our templates are free to you for printing at home. It could be possible that you were in the Custom Printing side of the design tool, which is for our professional printing services. To get started with your free template, you would want to go to avery.com/templates to enter in the template number. If you still have trouble, please reach out to our Care Team through chat or call us at 800-462-8379 and we would be happy to help you.
I have been buying printed labels from avery for two years. Every order I've recieved has been messed up. They are using the wrong type of cut and it creates a white border around the colored and black labels. With the first order, there was a notation made that future orders would not be dye cut. But every single order I've recieved has been cut like this and I've had to have them do it over. Now, it's the season where I plan ahead, have labels expidited so I won't get behind. And what happens, they labels are dye cut again. This has literally shut my buisness down because I can't package, and I've refunded Over 1k in orders because I can't package them...im a very small and young buisness, this is going to hurt me tremendously. I have been patient, and have tried to be understanding, but this was the last straw. I have been beyond patient.now I won't have labwls$#*!il mid week!
We are very sorry to hear this. If you could please reach out to our Care Team at 800-462-8379 we would be happy to take a look at this issue and try and make it right for you.
I make candles in 6 oz tins and Avery doesn't have any high gloss labels in that size. Their size measurements are also not accurate. For my warning labels, they sent me the tags instead of the stickers I wanted.
We are sorry to hear this. You can reach out to our Care Team at 800-462-8379. We want to make sure we can make this right for you.
Ordered three items - cant reach Avery customer support never received product. Filed claim with Credit card company SCAM
We are sorry to hear this. We are Avery Products - we make labels, cards, and office products. If you purchased an Avery Product, you can contact our Care Team at 800-462-8379 and we would be happy to assist. If this is an Avery Decor product that you purchased, we do apologize. We would be unable to assist with the order, since they are a different company.
So I bought Avery postcards out in town and used the design section on Avery.com to create my invitations. When I went to print them, I did a quick test print on regular paper and it was apparent to me that I was going to ALSO have to go buy 4 laser-jet toner cartridges. I saw a little green button that read "Let Us Print It For You" and I thought I'd check it out...all told, for 100 postcards approximately 5" x 4", double-sided on SATIN paper, including shipping, was only $10 more than the matte finish ones I had purchased! When they came in (3 days for processing, shipping and arrival), I was stunned at the quality! I HIGHLY recommend Avery for their printing services. I will definitely be using them again next year!
I HAVE WASTED FAR TOO MANY SHEETS USING THEIR SITE. IT SHOWS THAT IT IS WITHIN THE BOX BUT WHEN I PRINT THEY ARE ALWAYS OUTSIDE AND USELESS. I AM TIRED OF WASTING MY MONEY WITH THESE PRODUCTS.
I have ordered labels from avery before in the past and did not have an issue with checkout up until now. Avery would not allow me to checkout and kept rejecting my payment. So I called to see if they could help me with the issue. They said that the issue was because my address was not matching with the one that was suggested and that I had to wait 30 minutes before trying another attempt to pay. So I went back and put in my address exactly the way avery suggested. Payment was still rejected. I tried the original way and the way avery suggested several times and my payment was still rejected. I tried a different payment method under google pay and it still rejected my pay. Finally, after a final attempt, it accepted my pay under google pay. It took almost 3 hours for avery to decide to accept and take my pay due to me having to wait 30 minutes after each payment attempt that was rejected. I am only using avery for now since it is the cheaper route since I am a new business owner. I will be using a lable company with better quality from here on out. And NO! I DO NOT WANT AN APOLOGY FROM AN AVERY REP. BY THE NAME OF HEATHER! Save the apology, as it will not help because this will be my last time doing business with this company.
We will be sure to forward your feedback to our team regarding your checkout experience on our site.
Worst CD label system ever. Can't find one template that works right. No way to email this company for support, Never had this problem with Fellowes labels.
Sorry to hear you're having trouble using our CD templates. We want to make sure we can help you out and get this issue fixed. You can email us at help@avery.com or contact us at 800-462-8379. We are open Monday-Friday from 6am to 5pm PST.
Really useful website but it takes forever to load, constantly lagging, sometimes it won't load the page at all. Regularly makes Google Chrome unresponsive.
We are sorry to hear that you had this experience on our site. If you are having loading issues on any particular page, please reach out to our Care Team at 800-462-8379 and we would be happy to help. If we know which pages are causing this issue, our team can take a closer look into the issue.
Tracking number shows is delivered in Connecticut?
I live in oak hill va and I gave my correct address
We are sorry to hear your order was delivered to the wrong address. We can definitely resend your order. Can you please reach out to our Care Team at 800-462-8379? We will be sure to make this right for you.
Answer: We are sorry to hear you had trouble using Design & Print Online. We would be happy to take a closer look at the issues you were experiencing on our site. You can reach out to our Care Team at avery.com/contact so we may further assist you.
Answer: I think part of the issue is that Avery Dennison sold off their Labels and Software to CCL in 2016. I luckily still have an older system that uses Windows 7 and Design Pro 5.5 software and I can print most labels the way I want them. The Design and Print software is garbage compared to the older now retired Design Pro 5.5. I have a feeling that Avery (from CCL) is trying to get users to pay to print via their service instead of having a capable program that users can print at home or at work. Even the Design and Print is going away from the "offline" version and going with Online only... I will NEVER go with an Online version ever period! Your better bet unfortunately is to download a template for either Word or Photoshop and print from there if you have a system that is not compatible with Design Pro. Design Pro was created by Avery Dennison and not CCL industries
Answer: I think part of the issue is that Avery Dennison sold off their Labels and Software to CCL in 2016. I luckily still have an older system that uses Windows 7 and Design Pro 5.5 software and I can print most labels the way I want them. The Design and Print software is garbage compared to the older now retired Design Pro 5.5. I have a feeling that Avery (from CCL) is trying to get users to pay to print via their service instead of having a capable program that users can print at home or at work. Even the Design and Print is going away from the "offline" version and going with Online only... I will NEVER go with an Online version ever period! Your better bet unfortunately is to download a template for either Word or Photoshop and print from there if you have a system that is not compatible with Design Pro. Design Pro was created by Avery Dennison and not CCL industries.
Answer: Apparently it does. When I ask for a second or third PDF, the file name has (2) or (3) added.
At Avery.com, you'll find office supplies and products such as labels, dividers, notetabs and binders. You can also browse our website to find ready-made templates, great project ideas, free downloadable software and more. Get started now!
Hi Rachelli, we are sorry to hear about your experience. Could you please reach out to our Care Team at 800-462-8379 so we can take a closer look at this issue. We want to make sure we try to make this right for you. We are open Mon-Fri 6AM-5PM Pacific Standard Time.