active, casual, streetwear men, womenAge 13-18, 19-25, 26-45 $$
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About the Business

ASICS, founded in 1949 by Kihachiro Onitsuka, is a global sports company dedicated to promoting healthy lifestyles through innovative footwear and equipment. Committed to sustainability and ethical practices, ASICS also emphasizes research and development to support athletes, fostering a world where everyone can lead active, fulfilling lives.


asics.com
+1 855-233-3120
Japan
Asics is part of Asics Corporation
Founded in 1949
Clothing item from AsicsFashion apparel by AsicsMerchandise from Asics clothing lineAsics fashion product

Business Highlights

General

Parent Company: Asics Corporation
Year Founded: 1949
Target Gender: men, women

Shipping

Shipping Cost: $10
Free Shipping: sometimes
Free Shipping Detail: for oneasics members for orders over $50

Returns

Return Policy: not free
Return Instructions: unused products with tags in their original packaging with the receipt
Return Cost: $4.99 fee (non-members)

Sustainability

Sustainability Score: It's a Start
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, streetwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL), Women's (4XS, 3XS, 2XS, XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: chat, phone, contact form
Support Phone: +1 855-233-3120

Payment Options

Payment Methods: card payments, Apple Pay, financing
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: Active Junky, Rakuten, Mr. Rebates, TopCashback

How would you rate Asics?
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Canada
3 reviews
7 helpful votes
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Not trustworthy
May 20, 2020

Asics Canada website is not trustworthy. I bought a pair of shoes and returned them because they changed the fit so that after 25 years of wearing the same size they no longer fit. So I returned them to the address requested by Asics. They stated quite clearly that there would be "up to" a 14 day hold on them before being processed. Now they are doing a bait and switch and saying it is a minimum of 14 days and they don't know when it will be processed. Very unethical way to do business IMO. I do have the actual emails of all correspondence, it wasn't just a verbal one. I recommend that you stay away from any dealing with Asics lest you have to return your purchase and end up on the never never plan for your refund. Not to mention that the quality and fit is not what it used to be. I sure wonder what Tiger would think about the way that the North American division treats their customers and their lack of customer support.

Date of experience: May 20, 2020
France
2 reviews
1 helpful vote
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I usually don't put more money than 100 euros in running shoes. For these pricey gel quantum 360 4, i got a nice deal, the second pair of shoes at 80% off. When i tried them at the asics shop, they felt great. Cushioning is important when you run a lot and are not light (i weigh 85 kg). Asics is usually an excellent and my favourite brand for running, and i ve never been disappointed until this product. When i buy a pricey Asics, i have some expectations. After 18km of in wood running, my knees are sore. Really disappointed. Be careful if you choose this product. Mine was made in Vietnam. Coudln't find any similar comment on the internet.

Date of experience: May 9, 2021
Texas
2 reviews
6 helpful votes
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Ordered a pair of shoes. They never arrived. Got charged. Called over and over, sent email after email. Am now disputing the bank to get the $85 charge off the credit card. This is fraud, Asics.

Date of experience: July 13, 2020