Arangrant has a rating of 4.3 stars from 452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Arangrant most frequently mention business class, customer service and great price. Arangrant ranks 12th among Travel Agency sites.
Arangrant is a great place to shop for flight deals and especially business class fares. I was looking for a return ticket business class fares from India to the US to travel with my mother and found the agency to be very helpful and responsive. They assigned me with a dedicated travel consultant who was able to understand my needs and provide me the best quotes. After the first leg of travel was completed, they continued to liaise with me and provide support as I had an ongoing issue with the airline.
I do have one question which Cordelia said she would ask; I haven't heard back, perhaps she hasn't had time to ask. I made reservations through Arangrant for my daughter and granddaughter to fly from Tampa to Seattle and back, and I forgot to apply the vouchers I had received for purchasing tickets from Seattle to Osaka and back. I asked Cordelia to ask if these two $50 vouchers could be applied and I get a refund of $100. This in no way is Cordelia's fault, she has been an excellent helper.
Dear Arangrant t.,
Thank you for your wonderful review! We're delighted to hear that Cordelia provided excellent assistance and that your issue has been resolved.
We appreciate your understanding and patience during the process. Your satisfaction is our priority, and we're grateful for your kind words. Safe travels, and we look forward to assisting you again in the future!
Sincerely Yours,
ARANGRANT Team
Found about this service while using Kayak. Since I had already made my booking before they reached out to me, they were of little help on this particular trip, but a service worth using when making future bookings. They seem dedicated to helping the customer, but are lacking in some aspects in the follow-up service. I reached out 3 times before someone helped me on my booking concerning seat assignments. The first 2 attempts I was told they would get back with me and they never did. The third time I was given a very eager CSR that helped even though it was not what I wanted but he was pleasant and tried to help.
Dear Bryan C.,
Thank you for sharing your experience and for your positive review! We appreciate your feedback and are glad to hear that you found our service worth using for future bookings.
We're sorry for the inconvenience you experienced with the follow-up service and appreciate your understanding. It's great to know that our dedicated CSR was able to assist you, even if it wasn't exactly what you needed. We'll strive to improve our follow-up processes to ensure a smoother experience next time.
Thank you for choosing our service, and we look forward to assisting you with your future travel needs. Safe travels!
Sincerely Yours,
ARANGRANT Team
Called to discuss my airline bookings which had recently changed. The CSR quickly helpedé.
Your guy helped me with many options. He was patient with my requests to change dates also knowledgeable and quick to respond. Thanks. I will surely continue using you for flights.
Dear Richard D.,
Thank you so much for your 5-star review! We are delighted to hear that our agent provided you with numerous options, was patient with your date change requests, and demonstrated knowledge and quick responses.
Your kind words mean a lot to us and serve as great motivation for our team. We are thrilled to know that you will continue using our services for your future flights.
If you need any further assistance or have more travel plans, please don’t hesitate to reach out. We are here to help!
Sincerely Yours,
ARANGRANT Team
I get a number of small flight schedule changes and I have to figure out what they are. Sometimes it's only 5 minutes difference. It's an annoyance. Didn't get the non stop flights I like. OK experience.
Dear Matthew K.,
Thank you for sharing your feedback! We're glad to hear that your overall experience was satisfactory, although we understand the inconvenience caused by the small flight schedule changes and the lack of non-stop flights.
We truly appreciate your patience and hope to serve you even better in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
Sent an email about what we needed and someone called right away. Found the flights we needed and prices seemed reasonable. Will use again.
Mail managed to work with me on getting best flight info and prices on a multi city trip to Athens, Venice and Phoenix. He has great access to reliable information and is able to summarize it well. He's always professional and helpful. I have already told him that I have four other trips planned for this year and then I will be back with him For help on all of those.
Dear Stephen G.,
Thank you so much for your fantastic 5-star review! We are thrilled to hear that our agent was able to assist you in finding the best flight information and prices for your multi-city trip to Athens, Venice, and Phoenix.
We're delighted that you found his access to reliable information and his ability to summarize it well helpful. It's wonderful to hear that he has consistently provided professional and helpful service.
Knowing that you have already planned four more trips for this year and will be returning for his assistance brings us great joy. We look forward to continuing to serve you and making your travel experiences smooth and enjoyable.
Sincerely Yours,
ARANGRANT Team
Start our trip to Goa tomorrow - so no proof yet that it will all go well. However, so far, working with Den has been a pleasure. I still think that working with a third party is still problematic when things go amiss, but we shall see!
Dear Richard M.,
Thank you so much for your positive review and for choosing us for your trip to Goa! We're thrilled to hear that working with Den has been a pleasure so far.
We understand your concerns about potential issues when working with a third party, and we assure you that we are here to support you every step of the way. We hope your trip goes smoothly and exceeds your expectations.
Safe travels, and we look forward to hearing about your experience!
Sincerely Yours,
ARANGRANT Team
Being my first time dealing with Arangrant I was nervous not having any idea what to expect, but the agent I dealt with was helpful, knowledgeable and courteous. Now I just hope our flights/trip go off without a hitch.
Dear Arangrant W.,
Thank you so much for your wonderful 5-star review! We're delighted to hear that your first experience with our agent was positive and that they were helpful, knowledgeable, and courteous.
We understand how nerve-wracking it can be to try something new, and we're thrilled to have met your expectations.
We wish you a smooth and enjoyable trip, and we're here to assist you with anything you need along the way. Safe travels!
Sincerely Yours,
ARANGRANT Team
This is the 3rd time we try out this company to book our flight tickets and found it was realizable with reasonable price. Definitely will book their services on my next trip. Thanks 🙏
Dear Benjamin C.,
Thank you so much for your wonderful 5-star review! We are delighted to hear that this is the third time you have chosen our company to book your flight tickets and found our services reliable and reasonably priced.
Your continued trust and support mean a lot to us. We're thrilled to know that you plan to book with us again for your next trip. We will continue to strive to provide the best possible service for all your future travels.
If there's anything else we can assist you with, please don’t hesitate to reach out.
Sincerely Yours,
ARANGRANT Team
I was leary about not buying direct from the airline, but everything went off without a hitch. You receive follow up after booking and before the flight. And, the booking reference showed up immediately on the airlines app, providing comfort.
Dear Wendy L.,
Thank you for your fantastic 5-star review! We're delighted to hear that your experience with us went smoothly and that you felt reassured with our follow-up and prompt booking reference on the airline's app.
Your comfort and satisfaction are our top priorities, and we're thrilled that everything went off without a hitch. We truly appreciate your kind words and look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Answer: Hi Linda, thank you for your question. If the travel credits were issued from a previous booking with us, we can assist you with the rebooking, applying applicable fees. Please contact us at customercare@arangrant.com for further assistance.
Answer: Any compnay would be better, in fact you are better making your own reservations directly through the airlines if you know how to. Otherwise any other agency would be better than this one. Stay away.
Answer: They act like a scam company making all sorts of claims, then saying you are unable to do anything you were told you can do.
Answer: Almost impossible. Either they do not answer or another rep other than your rep answers and says they can not do anything, that they buy bulk tickets and you can not change ANYTHING and NO REFUNDS
Dear Soumya C.,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you found Arangrant to be a great place to shop for flight deals, particularly business class fares.
We’re delighted to know that our dedicated travel consultant was able to understand your needs and provide you with the best quotes for your return ticket from India to the US. It’s also fantastic to hear that you found our team helpful and responsive, and that we were able to continue providing support after the first leg of your journey was completed.
Your positive feedback is greatly appreciated and motivates us to keep delivering exceptional service. We look forward to assisting you with all your future travel needs.
Sincerely Yours,
ARANGRANT Team