SKYLUX Travel

Overview

SKYLUX Travel has a rating of 4.8 stars from 2,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.

service
283
value
111
shipping
27
returns
45
quality
1,206
This company responds to reviews on average within 2 days
How would you rate SKYLUX Travel?
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Canada
1 review
0 helpful votes
Follow Jacques T.
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Your '´claim spécial services ´´ agent is super qualified. She solve one of the issues caused by the errors of the original agent with whom we worked. The others issues could not be solved because the agent is not with Skylux and the Class of our tickets it would cost Skylux $$$ to cancel Economy ticket and offered us business upgrade. Will we use Skylux in future? For sure we will include your offer to compare with others specialist business class agency.

Date of experience: January 31, 2025
Herman B. SKYLUX Travel Rep
2 months ago

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

Florida
1 review
0 helpful votes
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Wonderful Service
March 10, 2025

Rudolph consistently delivers outstanding customer service and offers competitive pricing. He is always accessible when I reach out or promptly returns my calls within a short period. I highly commend his service and would rate him with the highest accolades possible.

Date of experience: February 28, 2025
Arizona
1 review
0 helpful votes
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INSANE SAVINGS!
February 9, 2025

Sam! My go to travel agent from now til …. I die!
He saved hundreds off a European ticket I had been spent several days shopping for! Extremely patient, articulate, and professional! Will be referring everyone I know to Sam! 😃🥰👍👌

Date of experience: January 30, 2025
Herman B. SKYLUX Travel Rep
2 months ago

Amazing review of our services! Sam is awesome, indeed! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!

Mexico
1 review
0 helpful votes
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Andrew is my "GO TO" for all international travel
February 17, 2025

I love working with Andrew- I shoot him an email with travel dates and had he provides multiple options and is always happy to run additional scenarios. He's super easy to work with- he'll always followup with a phone call. This year he's helped with Asia & Australia saving me $2000 & $3500 respectively on each ticket!

Date of experience: February 7, 2025
Herman B. SKYLUX Travel Rep
2 months ago

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
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First-Class Travel Agency
April 1, 2025

I have used Skylux for complicated travel arrangements in last, and recently called for help in scheduling same-day departure to Cyprus after my travel plans were aborted by the Heathrow shut-down. I could not find any RT flights on any site but Skylux came through. Agents are unfailingly professional, polite, helpful, knowledgeable. Highest recommendation

Date of experience: March 21, 2025
Herman B. SKYLUX Travel Rep
2 days ago

Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!

Maryland
1 review
0 helpful votes
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Agent went above and beyond to provide help us
January 31, 2025

Nancy was committed to finding us the most reasonably priced airfare that met our travel requirements, including setting up calls during her off hours. She walked us through every step of the process.

Date of experience: January 21, 2025
Herman B. SKYLUX Travel Rep
2 months ago

Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!

Thailand
1 review
0 helpful votes
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Always excellent service
February 13, 2025
Updated review

I have been using Skylux for some years now and cannot recommend highly enough the level of efficiency, professionalism and courtesy extended by Melissa.
A pleasure to do business!

Date of experience: February 3, 2025
Herman B. SKYLUX Travel Rep
2 months ago

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.


Melinda has been a pleasure to work with and has gone over and above to help. I look forward to working with her, and the group, down the road!

Date of experience: October 4, 2022
Illinois
1 review
0 helpful votes
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My experience was easy, smooth and fast. Andrew expertise was very evident in every transaction he made. His patience with my technical difficulties, I perceived as kindness. He is a positive influence in your company,

Date of experience: January 29, 2025
Herman B. SKYLUX Travel Rep
2 months ago

Dear Customer, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.

Nevada
1 review
0 helpful votes
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Outstanding
February 7, 2025

Ray is an excellent employee: polite and knowledgeable, skillful and proficient, a real remarkable professional.
He solved my problem in a timely manner straight to my satisfaction. What else could a customer ask for more?

Date of experience: January 28, 2025
Herman B. SKYLUX Travel Rep
2 months ago

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

New York
1 review
0 helpful votes
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Kramer explained everything I needed to understand for setting up my travel plans.
I was completely overjoyed with the price quoted. I tried booking my flight reservations on my own, and the prices always crept upwards.

Date of experience: March 2, 2025
Herman B. SKYLUX Travel Rep
3 weeks ago

Thank you for highlighting Kramer's outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!