500px

I'm unable to use the absolute most basic functionality this site claims to provide such as creating "galleries" (their version of albums), modifying photo permissions etc. Avoid this platform at all costs and just go with something better like Flickr.

Lots of new features were added recently, some of which don't appear to work as expected. I get the impression that new features are not adequately tested before being rolled out. Some new features, such as automatic tagging is very inaccurate and is more of a hindrance than a help. Customer service is slow and on more than one occasion closed my query without resolving it. This is my experience of 500px which has been negative (just in recent times).

This company made it very difficult for me to cancel and ended up fighting me over a year subscription paid in advance that I had tried several times to cancel. They claim they had sent a 7 day reminder before the renewal but that never happened. Nothing in my spam folder also. Never doing business with this company again.

Joined 500px since 4 years now and this is related with my photographic growing interest though i make my living from video production,, last year i can feel the increasing decline of a great site due to the change of pulse algorithm, lack of customer support and no reason of paying memberships except unlimited uploads,, sentimental reasons keep me in the group but everyday is a disappointment even if i reach the top five of most popular categories,,

I contact them because two of my photos just disappear from my profile on 500px, and on top of that, one of that photo was my first editors' choice.
I send them email and they simply said that I delete my own photos which is not true and that they cant do anything about it.
Agent Dillon was really rude in our "conversation" just so everybody knows.

Auto renew was on my membership without my knowledge and I was charged. I asked for a refund on the membership I have not used but never got a reply. Under the consumer rights act everyone has 14 days to return something unused.

Gone downhill... software frequently is broken and new software is introduced with miminal or no beta testing,... customer service almost non existant and extremely slow... new agreement with Getty and Getty China results in photos being sold for a few cents.
Recently I had several photo sales on Getty via 500px for amounts as low as $US 0.07. Getty sells the photos for $US 50.00 and up for a profit of over 99%. This is insulting to me as a photographer and I will no longer submit anything to 500px for licensing. Shame that 500px has gotten so awful!