Zulily
Questions & Answers

I want to order but I have a friend that ordered a dress from your company but it took almost a year and a half to get on dress. I've also read some of your reviews and they were bad clothes not fitting and wrong size.

Asked by Dorothy W. on 5/11/2015

15 Answers
Ann D.5/11/2015

Wrong size, no return policy. Beware don't order from them
Tyng L.5/13/2015

I know it's extremely tempting to order from Zulily because they have an attractive website, but it's all very misleading. PLEASE do not support this company, you are better off taking your business elsewhere!
Michaele J.5/11/2015

You do not want to buy from these people. Their sizes are screwed up, they are hostile to returns, their photographs are misleading and they take forever.
Bre g.5/11/2015

Yes, I found them to be totally a rip off. Poor quality and even poorer customer service. Takes forever for your items to ship. Marshalls, Target or TJs has stuff that is just as nice, if not nicer, and they do returns. Zulilly doesn't.
Judy O.5/12/2015

NO, don't do it. They charge your account immediately and it takes forever (literally, forever) to get what you ordered. No returns. HORRIBLE customer service. I will never, ever order from Zulily again... did I say never, ever? Everybody can't be wrong!
Mary L.2/26/2020

Well, this is a dilemma that most designers struggle with. The majority of women have different displacement of weight. So, if you are a size 16 and on the thresholsd of an 18. You would have to take into consideration you most gifted areas. A good rule of thumb while observing a new name brand size chart, would be to measure your bust at the fullest point. Than measure your waist than hips. Most women can not follow the chart straight across. No worries. Find the cross point where you start with your bust size and finish with your hip size. Where the center closest to crossing the waist size. This is the size you order. I have a larger bust size than waist or hips. Solution, a belt. Once Zulily spots your figure style. Suggested fashions will be offered at the bottom of your screen. And have fun doing this. All shapes and sizes are beautiful.
Pamela R.10/23/2019

Not my experience. Cancellation is offered if they don't meet the expected shipping date. Wait if you want, but you don't have to.
ms n.8/14/2018

Why are you talking TO zulily? They aren't on here of course! This is not thier site it is sitejabber.
Marie C.5/12/2015

It seems most everything is "last year" or "a little damaged or not quite right". I do buy clothes for my grandbabies but order a size up because usually the sizes are not correct. Only buy brands you are familiar with or at the least search the internet for the product/company.
Christine L.5/12/2015

I certainly would not order from them ever again. Wrong sizing, items do not appear as shown and it took a long time to get them.

Add your answer