Zulily
Questions & Answers

Looks like people are very dissatisfied with shipping and no return policy

Asked by Annette H. on 10/29/2015

18 Answers
BJ H.10/29/2015

Got money to burn? Order from Zulily. There isn't enough room on the Internet to list all the reasons you should NOT order from them!
susan L.10/29/2015

If you have money to throw away... order from Zulily!
Mayra P.10/30/2015

I also did not have a positive experience with them either. Like I tell my friends stay away from this site, unless you are purchasing baby's clothing and I am still leary of even doing that. I am no longer a member and would not recommend them.
Ruby I.10/30/2015

Exactly... in laymen's terms. Zulily sucks! Thats sums it up!
Karen F.10/31/2015

It's totally a mystery to what you'll get! Quality is awful and then no returns!
Linda R.10/30/2015

I found on Zulily an item priced at $35 that was the identical item Amazon had for $65. Knowing that the item may not fit and was unreturnable plus Zulily's shipping charges are not cheap, i still chose to go with Amazon. My Amazon Prime Smile account gives me free and FAST shipping, free returns if necessary plus donates. 5% to the charity of my choice.
Kay O.10/30/2015

Terrible - I don't know how they are still in business. The clothes they use on their ads to entice you to buy can't be found on the site, if you do order something it might or might not be what you ordered, you might get it in 6 months... or not, the quality - usually hand made by chimps. Awful. And with all of these negative comments they obviously don't give a rats butt.
SUSAN D.10/29/2015

I agree with BJ H, save your money and order from a reputable company.
Elaine L.10/29/2015

I ordered two tops which took three weeks to ship. One top was too small, the other had white spots where the dye didn't take and that's when I found out about the 'no returns' policy.
H G.7/1/2018

I am so disgusted with Zulily. Placed my first and last order with them about a month ago... after waiting about a month for the items to arrive, my 2 pairs of skirted leggings that I paid $55.00 for were the most ridiculous things upon arrival. I ordered them in size medium and they MUST be at least 2X or 3X. They Are so large that they won't even stay up on me, the leggings are super baggy, not even remotely snug, and they are very long. I CHECKED THE SIZE CHART BEFORE ORDERING THESE. The size chart said a medium size is appropriate for a size 8 woman. I actually thought they may be a bit small on me because I just had a baby a few months ago and am more of a size 12 or 14 with the baby weight - and these are still HUGE on me - so much so that it would be comical... except that there isn't anything funny about consumer fraud. These are nothing like what the model is wearing in the photo and conveniently have no size posted anywhere in the garment.

Dealing with trying to get a refund has also been a very, very negative experience. In a nutshell, they are not going to refund my money but will give a store credit minus $8.95 shipping to send the clown pants back and a $3.00 processing fee for all their trouble in trying to defraud me. What am I going to do with a store credit now that I am never, ever going to shop with them again? EVEN if I do use the store credit, I will be out about $30.00 total after I pay for shipping three times and their return processing fee. I feel robbed - because I was.

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