Zulily
Questions & Answers

If you bought them from Zulily, you might see about making your granddaughters feet smaller. I'm sure that's easier than dealing with Zulily.

I am finding that the sizes vary considerably between brands. It's a crap shoot at best.

I doubt it but you can email their CS and ask. Zulily is not a warehouse with inventory

Yes, i have had items take from 2 1/2 weeks to 10 weeks and the quality is shoddy. Best to just stay away.

Amen to above

I can't answer your question.

I cancelled an order saying I was going on holiday and the item wouldn't get here on time to be of any use. If your order is still being processed it shouldn't be a problem

I actually did cancel my order, ten days after placing it. Zulily credited my account within 24 hours, no questions asked. I just went onto 'orders', checked that the items hadn't been despatched, e-mailed 'customer service' with details of items and said that as the stuff hadn't been despatched would it be possible to have a refund. They gave me my money back into my account within 24-hours. You have to check first - once the goods are on their way to their UK despatcher, it may be too late. My items hadn't left the manufacturer; I think that's the criteria.

I have cancelled an order without any problems. I think I just dealt with their 'help' function, not sure, but somehow I made it work.

I ordered two items. One was way too small and badly dyed, but Zulily has a No Returns Policy, so I'm stuck with it. The other item was sized correctly.