Thule

Very dissatisfied with order fulfilling by Thule.

2 of 5 items ordered online were never delivered. Contacted Kibo customer support; they never responded and even closed the support ticket after a few days, with no resolution. Neither a refund nor the parts arriving! It has now been a month since the order, with no resolution in sight.

Re Thule order #*******:
I received only 3 out of 5 items ordered. The following 2 items are missing:
Axle Mounted Hitch Cup - Main Body (Part #: *******)
Cycling Flag - Thule Logo (Part #: *******)

Are you a THULE fan and want to put one of their racks on your car?
Need the parts to put a Thule basket on your Jeep Wrangler and need to know what options you have to do it? Want to carry a kayak on your Honda Fit? Feel like your 1980's Volkswagen needs additional load capacity? Well Thule.com is the place to start. Pick your language, pick your country... You'll end up directed to the site for your locale and the fun begins. Search by vehicle or product in the Thule line and you're on your way. See new products or parts and pieces for older ones. Thule makes well thought out load carrying systems, you make the decision as to which is right for you. Buy from the site or find a local dealer, choice is yours. Thule.com is your best resource for Thule products. Easy to navigate, plan on saving or printing spec sheets and/or instructions available on the site for later reference or comparison.
Great site, great products, Love it!