TFsource

I preordered an item off their website and waited 9 months delay after delay yet they never fulfilled it. Finally, I ask for a refund and they claim its too late so I need to get store credit instead. Fine, so I purchased another item with the exact store credit I needed (not a preorder) so I would actually get the item this time. When my item came, I opened it to find dozens of big black ants pouring out of the package and around my item like some sick joke. Previous to this I had emailed them every time they delayed my preorder with a respectful but firm email as my patience grew less and less. I believe the ants had been placed there in response to my complaints. No integrity. I order items off BigBadToyStore, Hasbro, and Amazon all the time, never an issue with bugs.

Don't ever buy from TFSource. Biggest mistake I ever made.

Are you a toy collector? Of course you are, that's why you're here. Do you want your toy boxes arriving smashed, scratched, and torn? Of course you don't. This site guarantees " C9 collector grade packaging", but all my GI Joe Classified figures arrived in poor condition, and the shipping box was fine, so they are just sending out low-grade condition items. One of the figures was a Hong-Kong release as you might find on a site like Aliexpress, but at a not-so-Ali price. If you want to return something, they will charge you back your free shipping, make you pay for return shipping at your own expense, and refund you store credit only, so all you can do with it is purchase some more damaged items. No thanks.

tfshe.com is a scam! I ordered two of the large christmas wreaths and they sent out months after christmas something you would have picked up at the dollar store.We were very disappointed! What they advertise is not what the are sending the customer. You are going to be very disappointed if you order anything from them. Spend your money with another reliable company. You will not get a REFUND!

I pre-ordered 4 of the stunticons on Oct. 3 2022, and as of Oct. 5 2023, TFSource has not been able to get all 4 items in the warehouses at one time to ship my items. Jeremy indicated two of them were in-stock. He then expressed one should be in stock this month but the other will not be in until December. If all 4 items are not there they won't ship.

I bought a fairly recently released item only for it to arrive used and packaged in a Ziploc bag. There was nothing in the description about it being used and I still paid full price. Can only get store credit if I return it. NEVER again will I buy from them. $52 for this junk.

Ordered Mom Shoes from Tfshe. I always get women's 10.5 US and these where way too small. Also, they didn't match the picture in the photo on the web site. The photo had a solid back, these had a strap like a sandal. Also appeared very cheap. Emailed them for a refund and after 12 days and a follow-up email, they got back to me and want me to send them back to China at my expense for what they call a partial refund. They actually suggested I give them to a friend.

In looking at the reviews after I had these problems with the order, I would have NEVER ordered. My credit card company is gong after them. You should contest any charges from them as well if you have had these problems, which it appears may people have.

We purchased a MP-52 Master Piece Starscream on the 27th of November for our sons christmas we are still waiting. Contacted Australia Post who told us that the parcel has never arrived here in Australia.
We have lost count on how many emails we have sent asking where our Transformer is and can we get a full refund $450. Was this ever posted out and have we been scammed?
We have a very unhappy young man who never received his wish list of a transformer for christmas.
Please reply from a human and stop with the automated crap reply.
Waiting to hear back.
Never purchase from here again. Please do your homework/research on this company.

I had no issues with tfsource. It been great experience so far. I like there website which is user friendly for me. I had order few products from them came on time and was notified on my email. They give option on shipping which I find helpful. There website is informed with lots of new products. I am guessing custom service is improving but all I can say patience is important. Customers service response in 24hrs. I use BBTS when I can. I do shop around when I can ebay to. So there. Tfsource keep getting better you got great thing going for transformer fans.