business logo of TextNow

TextNowReviews 603

4.0

From the business

TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/


textnow.com
Founded in 2009
Waterloo, ON, Canada
+23
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TextNow Reviews Summary

TextNow has a rating of 4 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 13th among Mobile Applications sites.

This company responds to reviews on average within 1 day
Ohio
1 review
0 helpful votes
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Textnow opinion
July 28, 2025

It has been great. I have recommended to many friends. I will use textnow for a long time.

Date of experience: July 28, 2025
South Carolina
1 review
0 helpful votes
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My only experience would be you have to have good wifi in order for your service to go well and I do believe your location in the area of North Carolina determines how well you recieve text messages and missed calls with this service.

Date of experience: July 28, 2025
Canada
1 review
0 helpful votes
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Great app
July 28, 2025

Great app for texting and call to Friends and family. I can call and text to America and Canada for free.
Call sound is clear. I shared this app with all my Friends. They love it

Date of experience: July 28, 2025
California
1 review
0 helpful votes
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Review
July 27, 2025

I really like my phone service. Calls are very clear. Easy to use.

Date of experience: July 27, 2025
Arizona
1 review
0 helpful votes
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Decent Reception
July 27, 2025

Doesn't allow vpn use, Connections are decent but dropped calls do occur.

Date of experience: July 27, 2025
Jason G. TextNow Rep
22 hours ago

Hey H. B., thanks for your review and so sorry! We don't support them as they allow users to mask locations and also interfere with how our service works. We can only recommend using a clean connection with our service. I have sent a PM to assist further!

Maryland
1 review
0 helpful votes
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Textnow is very convenient
July 27, 2025

Great phone service and text great experience easy on the go ser

Date of experience: July 27, 2025
Ohio
1 review
0 helpful votes
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Most helpful app I have.
July 27, 2025

As long as I can afford wifi it will always be there for us and I love that.

Date of experience: July 27, 2025
Jamaica
1 review
0 helpful votes
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Value for money
July 25, 2025

My # secured for a small annual and I can make and receive calls. Good deal.

Date of experience: July 25, 2025
Hawaii
1 review
0 helpful votes
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Great service!
July 25, 2025

Text Now has always been a great choice for me, they have always given top quality, I appreciate the efforts of providing good, fast, economical communications service.

Date of experience: July 25, 2025
South Dakota
1 review
0 helpful votes
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Great
July 25, 2025

Love it what I dont like is being forced to watch adds thatvdo n t relate to me.

Date of experience: July 25, 2025
Illinois
1 review
0 helpful votes
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Don't recommend
July 25, 2025

Textnow did not provide me the service I needed. I paid for data and the data never worked even though I live in a metropolitan area

Date of experience: July 25, 2025
Jason G. TextNow Rep
4 days ago

Hey there, thanks for your review! We're sorry to hear that you're having issues getting your data connection working. I've sent a PM to assist further!

Pakistan
1 review
0 helpful votes
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Trouble logging in
July 24, 2025

Stupid app. You can't log back in using the same details and then they block your account access.

Date of experience: July 25, 2025
Jason G. TextNow Rep
4 days ago

Hey there, thanks for your review and so sorry! Regrettably we do not offer our service in Pakistan, and only in North America. Sorry that we’re not yet able to provide international availability!

Missouri
1 review
0 helpful votes
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Great service!
July 24, 2025

Very efficient, easy to use. I like the ease of use and being able to call or text is an added bonus.

Date of experience: July 24, 2025
Canada
1 review
0 helpful votes
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Best VOIP for sure
July 24, 2025

Comes in handy as my travel companion or travel body Provides solutions to all North Americans abroad

Date of experience: July 24, 2025
Michigan
1 review
0 helpful votes
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TextNow went from hero to zero!
July 24, 2025

I was with TextNow for a decade (including years as a paying customer) and recommended them to everyone for years. One day, a few months back, my service was disconnected and the message I got was outright hostile. It actually accused me of fraud! Fraud? WTF? I clicked on the link that says that they would review this but never got a response. Any company who goes off making unsubstantiated (fraudulent?) accusations is as shady as they come. Bottom of the barrel. Avoid these people and their service.

Date of experience: July 24, 2025
Jason G. TextNow Rep
4 days ago

Hey Ernest, thanks for reaching out! I'm sorry to hear that you're having issues accessing your account. I've sent you a PM to assist further!

Canada
1 review
0 helpful votes
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Improvement
July 24, 2025

Using textnow years. Getting better better I can feel. I'm very happy with you. Thanks to the technicians.

Date of experience: July 24, 2025
Pennsylvania
1 review
0 helpful votes
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Free phone seevice
July 24, 2025

It's a no brainer! I don't even need WiFi…. Ive had Textnow for some time now and have never had any issues whatsoever. Moreover, I even get 2 stage authentication texts…. Umm WOW!

Date of experience: July 24, 2025
New York
1 review
0 helpful votes
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Survey
July 24, 2025

Excellent service, couldn't be more pleased with the service phone calls and texts excellent five star review

Date of experience: July 24, 2025
Canada
1 review
0 helpful votes
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Not perfect
July 24, 2025

Has flaws. This is perfect enough for me though. Gets the job done.

Date of experience: July 24, 2025
North Carolina
1 review
0 helpful votes
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Hello I've been trying to get someone to help me I've got locked out of my account and I need my email address updated! This app is hobble and have no customer support :( I got locked out of my Apple ID and it removed my phone number my current phone number and you guys are going to get sued for this please :(

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2025
Jason G. TextNow Rep
2 months ago

Hey Tammie. Thanks for your review and so sorry to hear that you're having issues accessing your account! If you haven't already done so, please email community@textnow.com and we'll assist further!