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SpinLife

Overview

SpinLife has a rating of 4.1 stars from 230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpinLife most frequently mention good experience and great job. SpinLife ranks 3rd among Wheelchairs sites.

service
38
value
37
shipping
36
returns
21
quality
30
This company responds to reviews on average within 2 days
+18
How would you rate SpinLife?
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Arkansas
1 review
0 helpful votes
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Discount Please?
January 8, 2025

I got two New Electric Chairs from your company. In one of these the batteries have already failed! To my surprise the New replacement batteries are just over $500.00! I am on a fixed income & with my problems I don't see any way for me to make extra money to cover this extra cost. Please at least apply a gift code to my order to help me out. I have been a good customer I think I deserve this much.

Date of experience: December 29, 2024
SpinLife M. SpinLife Rep
3 months ago

Hello James, Your order shows that a 15% discount was applied to all of the items including the batteries that your purchased. You are a valued customer and we appreciate your business

Kentucky
1 review
0 helpful votes
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Grumpy old guy
February 3, 2025

I would like to know what form of transportation that will be used a lot sooner. I can't receive lift gate service at my home. I have to make special arrangements.

SpinLife attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 24, 2025
SpinLife M. SpinLife Rep
2 months ago

Hello Kevin,
We would like to help you. Please contact us at 800-850-0335.

Texas
1 review
0 helpful votes
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Purchase site
February 15, 2025

Overall, the webpage was ok and moderately easy to navigate but the web design is poorly done. When you click on chair options (I.e. Color options, arm and leg options) the image of the chair with the color and options chosen should be shown in the display picture.

Date of experience: February 5, 2025
SpinLife M. SpinLife Rep
2 months ago

Hello Tiffnie. Your feedback is highly appreciated. Thank you so much for the review!

New York
1 review
0 helpful votes
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Lisa, my salesrep, is a gem
February 28, 2025

Ive been labouring over this chair purchase for a few years. I have a Cloud pr510 sme I love but wanted the 515 model for additional functionality and the option of Brisa fabric.

Lisa singlehandedly got me comfortable over the internet to purchase it online. Her experience, breadth of knowledge, agility with numbers and kind demeanor sealed the deal for me.

Date of experience: February 18, 2025
SpinLife M. SpinLife Rep
1 month ago

Hello Ralph. We are delighted that you had a great experience with Lisa. Thank you for taking the time to rate us!

Georgia
1 review
0 helpful votes
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Great customer service
December 14, 2024

Jaime Greer has been extremely helpful to me and I truly appreciate it. I've ordered a Sara Stedy and a Golden Technology hospital bed this past month and these will greatly improve my husband's daily comfort and quality of life. Thank you so much.

Date of experience: December 4, 2024
SpinLife M. SpinLife Rep
4 months ago

Hi Jeanne. We are thrilled to learn that you had a positive experience with us!

Georgia
1 review
0 helpful votes
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Nothing but positive
March 10, 2025

Technical knowledge of representatives unparalleled. Friendly, professional and always available. Oders arrive on time and as promised. No complaints.

Date of experience: February 28, 2025
SpinLife M. SpinLife Rep
4 weeks ago

Hi Anthony. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Florida
1 review
0 helpful votes
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Spinlife is AMAZING!
February 20, 2025

I just wanted to thank Jaime Greer for facilitating my purchase. She knew all of the details of the item I was purchasing and was very helpful in my decision making.

Date of experience: February 10, 2025
SpinLife M. SpinLife Rep
1 month ago

Hello Ines. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Texas
1 review
0 helpful votes
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Manual wheelchair purchase
December 13, 2024

Daryl was excellent! He went above and beyond to walk us through getting the perfect customized chair.Highly recommend SPINLIFE for all your mobility needs. They have professional very knowledgeable employees.

Date of experience: December 3, 2024
SpinLife M. SpinLife Rep
4 months ago

Hello Randall. Hi. We are delighted that you had a great experience with us. Thank you for taking the time to rate us and for your recommendation!

California
1 review
0 helpful votes
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Scooter purchase
January 1, 2025

Great selection, pricing is very competitive ad mostly beats everybody else, very easy to use the website

Date of experience: December 22, 2024
SpinLife M. SpinLife Rep
3 months ago

Hi, Kevin. Thanks for taking the time to share your positive experience. We truly appreciate it!

Nevada
1 review
0 helpful votes
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Review from Diana K
February 28, 2025

My experience with this transaction was satisfactory. Person I talked to was courteous, listened to my concerns and answered all my questions.

Date of experience: February 18, 2025
SpinLife M. SpinLife Rep
1 month ago

Hello Diane. We appreciate the rating, and are glad we could provide you with a positive experience!