From the business
Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.
Speert Reviews Summary
The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I had a pair of glasses get here and one of the lenses was out and there was no way to put it back and they made it right and sent me another pair of glasses and this is wonderful because they basically took care of a problem and made it right and I immediately ordered Several more pairs of glasses. I will order from them from now on-sweet person on the phone and great customer service!
So impressed with the yellow polarized readers that I ordered a second set after giving my first pair away to my brother-in-law.
This is my second purchase to revive some favorite sunglasses!
Great readers added to my polarized yellow lenses are my go to for dawn on the salt flats.
I love these glasses. I have bought them 3 times! Ordered via mail after buying my first pair in store. Prompt and very sturdy!
I had a bit of trouble finding fit overs and went to Costco. Somehow I got from there to this website. It was all a bit confusing. There was another brand that also showed up and it was hard to tell when I was on one site or the other. Anyway, I am glad I persevered because I believe I got a very attractive and useful pair of fit over sunglasses.
I found it pretty confusing. I wish all the extra large would come up and not have to scroll through so many that would not fit over my glasses. Put in your glasses size and only ones that would work would be shown to you.
Go get a pair. They are light weight and very comfortable. I will be getting another pair
Very easy!. Great selection, and competitive pricing! Recommend highly
Very pleased with the experience, from ordering to receipt. Thank you!
Everything went well - thanks. I don't have more to say, just all good - thanks.
Haven't got them yet still waiting they will be going to my son's house
Thank you for checking in.
According to the tracking details, your order was delivered on June 2nd at 4:01 PM to the front door at the shipping address in Richmond, Texas.
If you or your son haven’t received the package, I recommend checking with delivery company. Sometimes carriers will mark a package as delivered just before it's physically dropped off, so it's also possible there may be a slight delay.
Please let me know if you’re still unable to locate it, and I’ll be happy to assist further.
This is my 2nd pair great service and quality
Very easy to work with. Wish the product would have been available in the brown/tan that was pictured
Bonnie, thank you for your kind words and honest feedback! We're sorry the brown/tan option was unavailable and will work to offer more color choices in the future. We look forward to helping you find the perfect fit next time.
I am very happy with my experience. I received my order within 7 days.
Lori, thank you so much for sharing your positive experience. We're delighted your order arrived promptly and met your needs our goal is to keep providing fast, reliable service you can count on every time. Please let us know if there’s anything else we can do to support you!
Satisfied with prompt correspondence and reaching out to ensure product received.
DJ, thank you for sharing your experience and recognizing our prompt communication. It’s rewarding to know we could ensure your satisfaction from start to finish, and your support truly means a lot. We look forward to assisting you again anytime!
I got blue sunglasses and I ordered the ones in the green and yellow box,
Im using them but i had a pare of the green and wellow ones before and like then bertter.
Jeanie Bradshaw
Thank You for following up.
Thank you so much for your thoughtful feedback, Eugenia. It’s great to hear you’ve used both pairs and truly appreciate your honesty about your favorites that helps us continuously improve. If you ever want to explore more styles or need any assistance, we’re here for you!
Very pleased, I inadvertently got switched to Peepers, instead of Peeper Keeper. My error, I thought they were the same company and I complained about their eye glass holder ends not holding onto the stem. I asked them about the little rubber ends. They told me they did not have little rubber ends. I told them "Yes you do, I have one". They said I had confused companies and they gave me the correct name for you and also your contact information. Pretty good for a competitor.
Hi Richard, thank you for sharing your experience and for your honest feedback. We’re glad to hear everything was clarified and appreciate you taking the time to let us know we value your support and look forward to assisting you in the future!
Good experience and product I s made well. Would order again
Thank you so much, Tracey, for sharing your positive experience and kind words about your order. It means a lot to know our products and service met your expectations, and we look forward to assisting you again soon. Your support truly motivates us to keep doing our best.
Had a problem connecting to the website.
Product was exactly as described and arrived in timely manner
Thank you, Thomas, for noting that your order met your expectations and arrived promptly. We're focused on providing reliable service and stand ready to assist with any future needs to ensure you continue to have a great experience. Looking forward to helping you with your next order!
Never again! Glasses look to have been worn! Way too large! Non-refundable, that's a joke! So I am stuck with something I can't wear!
Good morning, have you took the time to reach out to us about your product? Please note that if the product has custom non-refundable lenses then the refund will only apply to the frame cost. Your purchase may be returned within 30 days of delivery for a full product refund. Product must be in new, unworn condition. No refund will be given if not in perfect re-sellable condition.
My face is a little full and the 753 xl reading glasses fit me perfectly.
Hi Allan, we’re thrilled to hear the 753 xl reading glasses fit you so well! Helping you find the perfect fit means a lot to us—thank you for trusting us with your vision needs.
Simple and straightforward for ordering. Also like the description of products.
Thank you so much for sharing your positive experience, Kathy. We’re delighted to hear that the ordering was effortless and that the product descriptions were helpful – your feedback motivates us to keep improving every day. If there’s ever anything more we can do to make your experience even better, please don’t hesitate to reach out.
I thought I was getting an eyeglass case with a true snap. I lost a Foster Grant case that had a true snap and that is what I wanted.
Hi Frank, thank you for sharing your experience. We understand how important that true snap on the case is, and we'd be happy to help you find the perfect replacement that meets your expectations. Please feel free to reach out so we can assist you personally.
Found glasses soft case I was looking for. Easy, secure purchase
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words, Paul! We're happy to hear everything went smoothly and appreciate your simple yet wonderful feedback. If you ever need assistance in the future, we’re here for you.