I have been using Softorino products for a long time and I can say that the campaign has three great advantages:
1) All applications are very simple.
2) All the applications are in one place.
3) I bought an annual subscription in which two new applications appeared during the year, and the subscription price did not change.
Satisfied.
I love this program when it works. I have had issues getting it to stay running. Every time itunes updates it for some reason does not load but tries to install the apple drivers and requires a reboot. Then it enters a loop of installing and rebooting and never loads. I reach out to support and they are slow to help and can't seem to get this working. I am currently waiting to get it working again. I have tried to install it with or without windows to no avail.
Hi Scott! We appreciate your feedback about WALTR PRO and apologize for the inconvenience caused by the program not working after iTunes updates.
For the specific issue you mentioned, it seems to be a common one, and we recommend reaching out to our support team at support@softorino.app. They will assist you in resolving the problem and aim to provide a faster response this time.
I paid for a new Softorino YouTube converter license, downloaded and installed the program, but the license I received in the mail didn't work. So I called support and got a message that someone would get back to me. So I went online to find an answer to my problem. I requested another license. That did t work either. Finally, logged in and went to a different page, requested another license and that one worked. Not very helpful support, lots of wasted energy.
Apologies for the license issue you faced. And we're glad you found a resolution by requesting another license.
We'll address this with our support team to improve our service.
The product worked fine until they broke it over 5 months ago. Cover art for any music transferred using Waltr Pro wasn't transferred and your device shows artwork already downloaded for other titles at random. At the same time they changed the software to nag you every single time you start it to buy their other products. When contacting support I was told this was a "known problem" and to keep checking for a new release that would fix it. Six months on and there has been NO new release and all they can do is repeat the advice to keep checking for a new release. The software is useless until this is fixed and yet it's clearly not a priority. I want my money back as the software is not fit for purpose.
Hi Ian! Thank you for sharing your experience with Softorino apps. We apologize for any inconvenience caused and understand your frustration regarding the ongoing issue you've encountered. Rest assured, our team is actively working on resolving the problem with the missing cover art for music transferred using Waltr PRO.
Softorino has always offered a 30-day money-back guarantee if you are not satisfied with the software. Please reach out to our support team with your purchase details, and they will be more than happy to assist you with the refund process.
Waltr2 is garbage. It will stop working after 30 days and they won't refund your money. This product is dependent on iTunes and stops working after apple does updates. You can't use it till they send out an update, which they don't tell you. Will refuse your refund and your stuck with the garbage of still having to deal with iTunes. Dishonest company. Don't waste your money.
Hi Tonya. We're very sorry to hear that you've had such an experience. We strive to be the most honest company. And we never cheat our customers. The latest release of iTunes from Apple had some changes that we've fixed now. And the latest update for WALTR 2 has this fix. I assume the support team offered you an alternative solution while the dev team was preparing the update — and this alternative solution was to install an older version of iTunes. That older version of iTunes had mobile drivers that allowed WALTR 2 to read your device properly. You would not have to deal with iTunes at all. Simply install it to make sure the iOS device drivers are there. In any case, please give us another chance. We'd love to fix this — whether it's to find a way to provide you with a refund or help you get WALTR 2 to work smoothly as promised. You can contact Josh.
Deceptive advertising, they don't mention their products (Per their Support Person Stacy) does not work well or at all with the 2018 Apple Products, including iPhone XR, XS, XS-Max or iPad Pro 2018 3rd Gen 11" & 12.9". That being said, they are not sure when it will work, soon... is the answer I got. When a company starts with a lie, the trust is gone.
Hi Craig!
Thank you for sharing your experience with Softorino apps. We apologize for any inconvenience caused by the compatibility issue you encountered with the 2018 Apple products.
We want to assure you that we have resolved the compatibility concerns, and our products now work well with the iPhone XR, XS, XS-Max, and iPad Pro 3rd Gen. We appreciate your feedback, as it helps us improve and provide a better user experience.
I have been trying to buy their product for over a week now but had a few questions which I sent by email to their nominated email address; no response
If that's how they are when I'm trying to give them money, I can't imagine how bad they would be like once they've already got my money
My experience with the applications: WALTR PRO / SYC PRO - was highly positive. Applications have a user-friendly interface, extensive features, reliable performance, and excellent customer support make it a top choice for anyone. I would highly recommend giving WALTR PRO a try.
Thank you for sharing your highly positive experience with our applications, WALTR PRO and SYC PRO! We're thrilled to hear that you find our apps to have a user-friendly interface, extensive features, and reliable performance.
This group of software developers try to do it right. Very responsive to customer issues. Their software just works!
Thank you so much for your kind words!
Simple fast and reliable app. I was a little skeptical when I first tried SYC PRO, but it has become one of my most used apps.
We're delighted to hear that SYC PRO has exceeded your expectations and become one of your most used apps! Thank you for giving it a try and for sharing your positive experience.
I often use SYC PRO to upload a playlist to my iPhone. This is the best video download app I've ever used
Thanks a bunch for the awesome review of Softorino's SYC PRO. We're stoked that it's your go-to app for uploading playlists to your iPhone. We're all about making video downloads a breeze!
Wow, thank you so much for your amazing feedback!
Overview
Softorino has a rating of 3.1 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Softorino ranks 11th among Video Converter sites.
- Visit Website
- Majuro, MH, Marshall Islands
- Edit business info
Business History
The “S” in “Softorino” stands for—Simplicity. And as indie developers, we strive to never lose focus on what makes us stand out. In everything we do, we try to make it different and most importantly – simple. That’s what our core, loyal customers love us for. We must deliver this in anything else we create. And we do. We dedicate our products to those who value time & hate frustration.
Our mission is to make sure the entire world gets a chance to use their devices without a fuss that they don’t deserve.
And with this mission in mind – Softorino was birthed in 2014 when a group of four young + crazy individuals from Softorino first launched WALTR and disrupted the tech industry. We sacrificed what most people consider as some of the best years of their life. We’ve put in passion and energy into creating something magical with a totally new approach.
As a result, we had the entire World’s leading tech media impressed by the magic and simplicity of our WALTR. It was a solution previously not found anywhere else.
We then started getting our first users who immediately supported us and followed us as if it’s some cult. If you knew about WALTR, then that’s the only option you’d recommend when someone finds it difficult adding music or video to their phone.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for being a loyal Softorino user! We appreciate your support and are here to assist you whenever needed!