iMemories

Overview

iMemories has a rating of 4.3 stars from 11,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iMemories most frequently mention vhs tapes, customer service and great job. iMemories ranks 1st among Photo Scanning sites.

service
1,839
value
155
shipping
153
returns
81
quality
6,137
This company responds to reviews on average within 2 days

Instant Feedback

7,393 reviews
How would you rate iMemories?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
6 helpful votes
Follow Katia G.
Unfollow Katia G.
Send Message
Share Review
Report Review

Don't wait!
December 31, 2024

It was like the advertisement was saying! Don't wait. You get a big box, you send, they send everything back and you get everything online in no time!

Date of experience: December 31, 2024
Stacey S. iMemories Rep
3 months ago

Hi Katia, Thanks for trusting us to bring your memories back to life! We appreciate the amazing review!

Missouri
1 review
1 helpful vote
Follow Susan G.
Unfollow Susan G.
Send Message
Share Review
Report Review

Very pleased with service provided by iMemories!
October 27, 2024

I sent my VHS tapes from the 1980's and 90's to iMemories and received them back in a timely manner.
My family is delighted to have access now to our home movies from their childhood! It is so easy and convenient to share them online. We are very pleased with the results!

Date of experience: October 27, 2024
Stacey S. iMemories Rep
5 months ago

Hi Susan, Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us!

Colorado
1 review
3 helpful votes
Follow Kellie R.
Unfollow Kellie R.
Send Message
Share Review
Report Review

It has been great, however, I am trying to learn how to better label and sort my memories. Also, when viewing on the tv app, I am noticing that it "times out" and doesn't finish the whole video. How can I correct this?

Date of experience: October 22, 2024
Stacey S. iMemories Rep
5 months ago

Hi Kellie, Thank you for taking the time to comment! When viewing on your TV, please make the screensaver does not come on, that will interrupt the videos. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.

California
1 review
0 helpful votes
Follow Douglas K.
Unfollow Douglas K.
Send Message
Share Review
Report Review

The experience was very good overall.
October 23, 2024

The overall experience was good overall. The online process was very simple and easy to use. The people were helpful when I called with any questions that I had. I have recommended imemories to several family members and friends.

Date of experience: October 23, 2024
Stacey S. iMemories Rep
5 months ago

Hi Douglas, Thank you for the wonderful review! We appreciate the kind word and your recommendation!

New York
1 review
1 helpful vote
Follow Cynthia D.
Unfollow Cynthia D.
Send Message
Share Review
Report Review

IMemories Review
October 13, 2024

IMemories was a wonderful experience and one that I will not regret. To see old home videos of family that have passed on is such a treasure. The process was smooth and easy, and I would recommend this company to anyone who wants to convert their old tapes to digital.

Date of experience: October 13, 2024
Texas
1 review
1 helpful vote
Follow Jessica A.
Unfollow Jessica A.
Send Message
Share Review
Report Review

I couldn't be happier!
October 16, 2024

I couldn't be happier! The quality of their products is exceptional, and the user experience is seamless. It's so easy to store and share my precious memories with their platform. Highly recommended for anyone looking to preserve their moments!"

Date of experience: October 16, 2024
Stacey S. iMemories Rep
6 months ago

Wow! Thank you so much for your incredibly kind words and for awarding us a five-star rating Jessica! We’re truly honored to have you as a valued customer!

Rhode Island
1 review
5 helpful votes
Follow Amber C.
Unfollow Amber C.
Send Message
Share Review
Report Review

Excellent
October 10, 2024

We didn't send out the memories box until over a year after purchasing and there were no issues. My tapes and CDs were processed and available online only days later! I have also received my items back from them. I'd say the whole thing took maybe a month between sending out and getting back. I was so nervous to send my important items but now I would use them again if any old school storage is found!

Date of experience: October 10, 2024
Virginia
1 review
0 helpful votes
Follow Karen F.
Unfollow Karen F.
Send Message
Share Review
Report Review

Memories Preserved!
October 8, 2024

IMemories is a quick turnaround service. The overall quality really depends on what you give them. Storage plan is excellent and allows you to put various media together and share it with others easily.

Date of experience: October 8, 2024
Stacey S. iMemories Rep
6 months ago

Hi Karen, Thank you for the excellent review! We're grateful to have you with us!

Massachusetts
1 review
0 helpful votes
Follow Kary F.
Unfollow Kary F.
Send Message
Share Review
Report Review

Why did I wait so long?
October 8, 2024

I have had a box of 22 tapes sitting in a box in the back of my closet for 21 years. Thought about converting them multiple times but never did it. Saw several ads for iMemories had a sale and then decided to pull the plug! So happy that I did. One of my sons now lives 1000 miles away from me. It's wonderful that he is able to go in and look at the videos as well.

Date of experience: October 8, 2024
Connecticut
1 review
1 helpful vote
Follow Ashley S.
Unfollow Ashley S.
Send Message
Share Review
Report Review

Better than expected
October 7, 2024

100% use their shipping box it's easy and worth it to package things nicely. Above and beyond with not only uploading the movies but also checking if there were multiple and diving them up! I feel bad for the poor souls who have to see some of these boring movies lol

Date of experience: October 7, 2024