Roberts Camera Reviews Summary
The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.
This summary is generated by AI, based on text from customer reviews
These guys are great, the lense that I ordered was in great shape just like it had been described. The battery drive was in great shape as well. I called and asked questions before ordering and they answered all my questions. Great knowledgeable, helpful and friendly staff. 2.8 Macro Wide angle aftermarket crystal clear optics and great detail in the photo.
I was looking for a Fujifilm X100V for a good while, and one day Roberts offered up a new one at MSRP, so I promptly ordered it. The advertisement, order processing and shipment were exactly as promised. They shipped it out in one day complete with tracking information. I will continue to do business with them.
Received package as promised, well packed. Very good condition.
Easy ordering and quick delivery. Service at it's best!
Great copy. Good price. Perfect delivery. So happy I can use a Canon FD 50mm/1.4 SSC on my Fuji X-T5. The results are superb!
Item was delivered relatively quickly within 10 days. Looks good and is working well, according to the description.
I have always been a KEH and B&H customer. Roberts camera adds come up on my FB every so often and thought I would give them a try. More selection and a better grading system hooked me. I am a new customer and will definitely make more purchases
Good value fast shipping and I don't like to do reviews
Wonderful experience. I'll shop here in the future.
Package came well packed even though ups seem to just throw it around. Will be buying again.
I traded in my Sony camera and lens for a Tamron 18-400 lens. The mail in process was easy using the supplied label.
My equipment was valued at what I was expecting.
I received the new Tamron 18-400 lens in a timely manner but it was making a buzzing sound when I connected it to my Sony camera using a Sigma MC11 converter. I tested the lens using a different Sony camera and converter and it did the same thing. I also tested a different Tamron 18-400 lens with my camera and converter and it did not buzz.
I spoke with Miguel and he arranged for me to exchange the lens for a different one.
I have mailed my first lens back to MPB and it should arrive there on Monday.
I'm looking forward to getting the replacement lens soon.
One option that I wish was available is to be able to split my purchase between two credit cards. I had a gift Visa I wasn't able to use with this purchase.
Overall I'm very happy with my experience at MPB.
Thanks,
Micah
I'd been looking for a Canon 500D closeup lens for months and was grateful to find one at Roberts. It was in excellent condition and included the original protective case, it arrived in a few days free shipping and well packaged. Thanks
They delivered my order quickly. Just as they have in the past. Both times I couldn't have been happier. I definitely plan to do business with them in the future.
I wanted to upgrade my Olympus lenses and Used Photo Pro (UPP) had what I was looking for in the condition I wanted. I chose standard delivery, and they were delivered in three business days. I have sold equipment to UPP before, but this was my first purchase experience. The lenses were as advertised and, because they were in the price range specified, the warranty was a full year rather than 180 days. I am very satisfied with this dealer.
Easy to place and receive the order. Items were all just as advertised and met my expectations!
Well, you really can't put down the experience because I bought the unit on the Internet but I learned a lot about Roberts cameras and they develop film which is going to help me hugely. Thank you.
Got my lightly used D7500 and it was exactly as advertised. Roberts Camera shipped immediately and it arrived without any damage. As I keep improving my skills I will use Roberts Camera to build out my equipment. I recommend Roberts Camera and the services they provide.
Being my first time buying from you guys the experience was pretty good I have no complaints. Keep up the good work.
From the business
Family owned and operated since 1957, Robert? ۪s has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for this wonderful review! We truly appreciate your business and we are looking forward to working with you again soon. Thank you! - Meredith, mreinker@robertscamera.com