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RealTruck

Overview

RealTruck has a rating of 4.5 stars from 7,093 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RealTruck most frequently mention customer service, tonneau cover and great experience. RealTruck ranks 4th among Auto Accessories sites.

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How would you rate RealTruck?
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Illinois
1 review
0 helpful votes
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Ordering a linear for my new SUV
February 8, 2025

1 it confusing that Husky and Realtruck are the same.
2 After finding what I wanted I couldn't complete my purchase on line.
3 if I hadn't called the help number cause chat line didn't work. I would have ordered competitors product at a higher price.

Date of experience: January 29, 2025
Colorado
1 review
0 helpful votes
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Getting a tax exempt set up
February 9, 2025

Santana was extremely helpful in getting my order set up as tax exempt, and actually went above and beyond and set me up a customer account. As the head of the fleet department in my agency, this will be extremely helpful in making purchases down the road. Thank you!

Date of experience: January 28, 2025
Vermont
1 review
0 helpful votes
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Great Site and Great Customer Service
February 7, 2025

I have recently purchased a few things from Real Truck. A tonneau cover and a back rack system. Also for my previous Chevy Colorado I purchased a back rack and a cover from Real Truck. The site is very easy to use very easy to navigate with all the info easily available. Also, when calling customer service, they were extremely helpful, kind and considerate. They also do a great job following up to your support requests. I highly recommend doing business with RealTtruck for all your truck accessories

Date of experience: January 28, 2025
New Mexico
1 review
0 helpful votes
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Front Brush Guard
February 23, 2025

Very nice explanation on web site, however I am old school and wanted to confirm this would fit my vehicle. Rep was excellent and answered all my questions, that's one of the reasons I bought it, a long with price

Date of experience: February 13, 2025
Iowa
1 review
0 helpful votes
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Quick Replacement Parts
April 12, 2025

Used the online chat tool to describe our need. Quickly identified the specific part I needed and arranged for purchase via secure link. Saved lots of time by not having to order directly from a local dealer.

Date of experience: April 1, 2025
Utah
1 review
0 helpful votes
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I ordered accessories for my new truck and had questions about the running boards. The customer service rep was excellent and guided me to make a good decision without spending a lot of money. The products arrived the next day in great shape. I'll be shopping with them again.

Date of experience: March 7, 2025
Virginia
1 review
0 helpful votes
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Love real truck and the help is Amazing
April 18, 2025

I always work with Courtney—she's incredibly helpful and has never once led me astray. Some places make the buying experience frustrating by constantly sending the wrong product. However, since I started dealing with Real Truck and Courtney, I've never had a single issue with incorrect orders. Working for a large company can be very frustrating. I highly recommend them because the products are high quality at good prices and the help is amazing.

Date of experience: April 8, 2025
Arkansas
1 review
0 helpful votes
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This was my second purchase for a folding bed cover. Selling my Super-duty for a F-150 as my kids are growing up. I called and spoke with Joshua and I'll have to say he was the nicest and most down to earth person I've talked to in a long time. I had such a great experience the first time that I decided to come back. So glad I did! Ordered yesterday afternoon and this morning I received an email advising it's shipped with a tracking number. Great service and I highly recommend anyone looking for a bed cover to come here Vs a third party vendor.

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Great customer service
April 13, 2025

I ordered 3 different items. I spoke with two representatives and had one chat. All people involved in the ordering were nothing short of outstanding and provided the best customer service. I would highly recommend RealTruck and their staff to anyone needing to enhance their vehicle. Fair pricing too. Thank you all.

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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As expected
March 22, 2025

Excellent customer service and support
The people are easy to work with and stayed online even when our conversation got temporarily disrupted due to circumstances on my end. Kudos to the sales team for helping me identify the correct repair part.

Date of experience: March 12, 2025