Cover & All UK has a rating of 4.7 stars from 13,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cover & All UK most frequently mention good quality, excellent service and quick delivery. Cover & All UK ranks 2nd among Home Decor sites.
I bought two 1.7m x 1.22m tarpaulins to cover the front of my wood store. Very well made with extra webbing on the edges. Fits perfectly. Great service & delivered ahead of scheduled date. Highly recommended. Easy to order.
Package was not delivered to the correct address by the courier. It was left in a farm shed, belonging to an adjacent farm rather than a private residence, on 24/01/25. It was later discovered by the farmer on 31/01/25 who contacted me to arrange collection.
The cover appears durable and fits well.
Hi Ross, Thank you for sharing your experience with us. We sincerely apologize for the delivery issue you encountered, and we understand how frustrating it can be when a package is not delivered to the correct address.
Please note that we use third-party shipping carriers for all deliveries, and unfortunately, we do not have control over the actions of these carriers. However, we take your feedback seriously and will share it with the concerned department to help minimize such issues in the future.
In cases like this, we encourage you to raise a support ticket directly from your account, and our team will be happy to assist you with any delivery-related concerns.
We're glad to hear that the cover itself meets your expectations, and we appreciate your patience throughout this situation. Please don’t hesitate to reach out if you need further assistance.
Ordering is straightforward and choices of materials and options are excellent. The only thing I would like different is the "leeway of up to 5 cm" that is added to all measurements. I understand the reason but wish there was an option to order exact measurements if needed - because what does "up to 5 cm" mean?
Hey Ole! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Review update.
Great communication with Covers and All regarding baggy centre of original Cover.
Design dept created a new design for me to review and then manufactured a new Cover.
New cover works perfectly and I would happily give Covers and All a 5 star rating and will definitely use them again in the future.
Excellent.
Hi Graham! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The delivery turned up very swiftly. Unfortunately the covers are oversized and although do a job they do not look made to measure.
I bought an oval garden table cover last year which fitted perfectly.
Hey Brendan! Thank you for your feedback. We're glad to hear that your order arrived quickly, but we're sorry to learn that the covers are not the perfect fit you expected. Please rest assured that our team will reach out to you shortly to investigate the issue and address your concerns.
The customer service emailed me to confirm the measurements and design for a large table and chairs on both sides. Trois more emails with updated their designs and my photos until they felt it would actually work. Amazing service I must admit!
Hey Amelia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Lot of choice and easy to use website allowing you to choose the exact cover for your needs. Some really great discounts. Quick delivery of a quality product. No complaints and can only recommend
Hey Richard! We're delighted to hear that you found our website user-friendly and enjoyed the discount. Your satisfaction means a lot to us, and we’re committed to making your future experiences just as smooth. If you have any feedback or questions, feel free to reach out. Thanks for your kind words!
Excellent product. Well built and super strong. Slightly disappointed that there were only 4 grommet holes as I'm sure the original picture from the website showed far more. However, unsure if this was an error at my side.
Overall satisfied with product.
Hi Tommy, Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the overall quality and strength of the product.
Regarding the grommets, we do offer different options for the placement and quantity of grommets on our website. It’s possible that the option you selected had 4 grommets, but we certainly understand how this might differ. If you need further assistance with any future customizations or orders, we’re happy to guide you through the available options.
Please don't hesitate to reach out if you have any further questions or need assistance. We value your business and are here to help!
Did not start manufacture until I approved their mock up and sizes, Would not hesitate to recommend this company to anyone. Do not be put off by headquarters in USA or manufactured in China. Excellent service, excellent product.
Hey Alan! Thank you for your kind words and for taking the time to share your experience! We're pleased to hear that you found our service and product quality excellent. Ensuring that our customers approve every detail before production is a key part of our commitment to delivering exactly what you need. We truly appreciate your recommendation and your trust in us. If there's anything else we can assist you with in the future, please don’t hesitate to reach out!
Easy to order a custom made cover by inputting measurements on line. Cover was made and delivered in super quick time. Thrilled with quality of heavy duty durable material and thoughtful side handles and leg ties. Would highly recommend this company.
Hey Jane! We greatly appreciate your kind words! We're delighted to hear that you found our instructions professional and straightforward and that the product met your expectations in quality. Your satisfaction is our top priority, and we’re always here to assist with any future needs.
Cover was made to my specification and was delivered several days before I was expecting it.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey David! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!