Puppies.com has a rating of 4.6 stars from 453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Puppies.com most frequently mention great experience, fur baby and reputable breeder. Puppies.com ranks 1st among Dog Breeding sites.
Overall, I'm happy I found my new puppy on puppies.com, but in the past half year that I have been searching I have seen several puppies, same pictures, advertised in different locations by different sellers. Use caution when selecting someone to purchase from. Ask for current videos/FaceTime with something in it to confirm the current date to prove they actually do have the puppy in question. Do your research and use common sense!
I have never had a puppy and working with Jeff and Vanessa was a wonderful experience. They are so kind and caring it was a pleasure to work with them. I love my new Puppy. Thank you so much for making my wish come true.
Puppies.com has provided our family with not just one but 5 of our previous pets. I like that the sellers are vetted, they have active accounts with websites and phone numbers. Ultimately, it's up to the judgement of the buyer to determine if the sellers are reliable. Reach out and make contact to see how the sellers responds and use good judgment. Just within the past 2 years, we have used puppies.com three times to find our beloved new fur-babies and I could not be happier with our experience!
We drove over an hour and a half to get our baby. My heart melted instantly when I saw her picture I knew she was meant for me. She's doing so well with potty training and redirecting in only one day home! She was so well taken care of before we got her!
I've loved my experience with Puppies.com. I've adopted 2 of my pups from breeders here and have had the best experience with both of them. I feel like Puppies.com provides a very safe place to find legitimate breeders.
This website was easy to use. After looking on other sites and not finding what we was looking for, I looked on here and found my dream puppy the same day. I was able to communicate with the breeder quickly and brought home our newest family member the same day.
Easy to use, love all the reviews and profiles that really help make an informed decision. Only suggestion is it would be very helpful if the breeders would give a mature approximate weight for the dogs. I found my forever pup! I am unhappy lady.
Your site is user friendly even for people just browsing and not invested in an active account which is great and exactly how I found my new puppy! My dog breeder was professional, easy to work with, and offered advice and still reached out even a week after purchase. Great experience for our family overall!
I've purchased two puppies through Puppies.com. I've notice that they have a full range of prices where some other sites just have extremely expensive puppies. Many people want a certain breed but can't afford to spend $2,000 or more.
Puppies.com has a very good way to select breed and where the puppies are located.
I went on a lot of sites looking for a Shih Tzu puppy and puppies.com was the best site. They give you opportunities to search in the area that you would like at the price that you can afford and the people who advertise there seem legitimate sellers.
Answer: The Buyer Tips on Puppies.com states 'Do not make any payments through cash-transfer apps or services such as Western Union or MoneyGram. Once this payment leaves your hands, there is no recourse for recovery or refund. Using a credit card is highly recommended so that you can dispute the transaction if something goes wrong.' You can read the full list at the link below. https://help.puppies.com/article/129-buyer-tips
Answer: Please contact our customer service at support@puppies.com to provide more information on your question and the situation you are referring to so we can assist in getting the issue resolved. Puppies.com Support
Answer: Hello, We are coming out with a Boosting option for listings at the beginning of the new year. At this time the system randomly rotates all listings. I you have additional questions please contact us at support@puppies.com. Puppies.com Support
Answer: Please contact our customer service at support@puppies.com for assistance with your account. They will be happy to assist you in getting your payment situation resolved. Puppies.com Support
Answer: Hello, PuppyFind.com is an online bulletin board service. Please visit PuppyFind.com to create your buyer account and start contacting sellers. Although our website is a self-service website, our Customer Support department is more than willing to answer any questions you may have concerning your account. Feel free to email us at support@puppyfind.com if you ever need any sort of assistance. PuppyFind.com Support
Answer: Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. If you have additional questions please contact us at support@puppyfind.com. PuppyFind.com Support
Answer: Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. Reading Seller Reviews is also advisable to see what type of history they have with their buyers. Please note that only individuals who have purchased a puppy from the seller may leave a review. If you have any further questions, please contact us at support@puppyfind.com. PuppyFind.com Support
It’s great that you found your new puppy, and we understand your concerns.
We offer different ways for you to report and protect yourself from fraudulent or suspicious accounts via our REPORT and BLOCK options. Clicking REPORT will allow you to flag an account for us to review for anything that seems suspicious, fraudulent, violating our terms of service, etc. Choosing to BLOCK accounts will stop them from being able to message you through the site.
You can find these options in two spots on the site. First, you can find them in the Message Center at the bottom of each message written in red. You can also find the REPORT option in each listing written in red if you scroll to the bottom of the page of a listing you are viewing.
We also encourage everyone to visit our Help Center on the site in order to read our pages devoted to avoiding scams and fraud as well as our Buyer Tips that are located on every listing.
If you have any other questions, please feel free to reach out to us at support@puppies.com.