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Puppies.com

Overview

Puppies.com has a rating of 4.6 stars from 453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Puppies.com most frequently mention great experience, fur baby and reputable breeder. Puppies.com ranks 1st among Dog Breeding sites.

service
54
value
39
shipping
15
returns
17
quality
35
This company responds to reviews on average within 0 days
+39
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How would you rate Puppies.com?
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Kansas
1 review
0 helpful votes
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Good search tool but use caution
January 30, 2025

Overall, I'm happy I found my new puppy on puppies.com, but in the past half year that I have been searching I have seen several puppies, same pictures, advertised in different locations by different sellers. Use caution when selecting someone to purchase from. Ask for current videos/FaceTime with something in it to confirm the current date to prove they actually do have the puppy in question. Do your research and use common sense!

Date of experience: January 20, 2025
Puppies.com w. Puppies.com Rep
2 months ago

It’s great that you found your new puppy, and we understand your concerns.

We offer different ways for you to report and protect yourself from fraudulent or suspicious accounts via our REPORT and BLOCK options. Clicking REPORT will allow you to flag an account for us to review for anything that seems suspicious, fraudulent, violating our terms of service, etc. Choosing to BLOCK accounts will stop them from being able to message you through the site.

You can find these options in two spots on the site. First, you can find them in the Message Center at the bottom of each message written in red. You can also find the REPORT option in each listing written in red if you scroll to the bottom of the page of a listing you are viewing.

We also encourage everyone to visit our Help Center on the site in order to read our pages devoted to avoiding scams and fraud as well as our Buyer Tips that are located on every listing.

If you have any other questions, please feel free to reach out to us at support@puppies.com.

Texas
1 review
1 helpful vote
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Excellent!
February 10, 2025

I have never had a puppy and working with Jeff and Vanessa was a wonderful experience. They are so kind and caring it was a pleasure to work with them. I love my new Puppy. Thank you so much for making my wish come true.

Date of experience: January 25, 2025
Virginia
1 review
0 helpful votes
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I wouldn't look anywhere else
January 19, 2025

Puppies.com has provided our family with not just one but 5 of our previous pets. I like that the sellers are vetted, they have active accounts with websites and phone numbers. Ultimately, it's up to the judgement of the buyer to determine if the sellers are reliable. Reach out and make contact to see how the sellers responds and use good judgment. Just within the past 2 years, we have used puppies.com three times to find our beloved new fur-babies and I could not be happier with our experience!

Date of experience: January 9, 2025
Ohio
1 review
0 helpful votes
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Welcome Home Sophie Louise
January 17, 2025

We drove over an hour and a half to get our baby. My heart melted instantly when I saw her picture I knew she was meant for me. She's doing so well with potty training and redirecting in only one day home! She was so well taken care of before we got her!

Date of experience: January 5, 2025
New York
1 review
0 helpful votes
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Reliable and trustworthy resource!
February 2, 2025

I've loved my experience with Puppies.com. I've adopted 2 of my pups from breeders here and have had the best experience with both of them. I feel like Puppies.com provides a very safe place to find legitimate breeders.

Date of experience: January 17, 2025
Michigan
1 review
0 helpful votes
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Easy to use
January 23, 2025

This website was easy to use. After looking on other sites and not finding what we was looking for, I looked on here and found my dream puppy the same day. I was able to communicate with the breeder quickly and brought home our newest family member the same day.

Date of experience: January 13, 2025
Florida
1 review
0 helpful votes
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Great site
March 7, 2025

Easy to use, love all the reviews and profiles that really help make an informed decision. Only suggestion is it would be very helpful if the breeders would give a mature approximate weight for the dogs. I found my forever pup! I am unhappy lady.

Date of experience: February 25, 2025
Georgia
1 review
0 helpful votes
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Your site is user friendly even for people just browsing and not invested in an active account which is great and exactly how I found my new puppy! My dog breeder was professional, easy to work with, and offered advice and still reached out even a week after purchase. Great experience for our family overall!

Date of experience: February 3, 2025
Arkansas
1 review
0 helpful votes
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The best place to find a puppy
March 18, 2025

I've purchased two puppies through Puppies.com. I've notice that they have a full range of prices where some other sites just have extremely expensive puppies. Many people want a certain breed but can't afford to spend $2,000 or more.
Puppies.com has a very good way to select breed and where the puppies are located.

Date of experience: March 8, 2025
Washington
1 review
0 helpful votes
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Puppy buying experience
February 28, 2025

I went on a lot of sites looking for a Shih Tzu puppy and puppies.com was the best site. They give you opportunities to search in the area that you would like at the price that you can afford and the people who advertise there seem legitimate sellers.

Date of experience: February 18, 2025