Punchbowl

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Pennsylvania
1 review
0 helpful votes
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Punchbowl dependability
October 19, 2024

We have a 157 member list. It gets "most", but not all of them. Sometimes it says members are Unsubscribed when they're not. Sometimes it says it went to certain people and it didn't. Punchbowl Support says we did it, but don't see it that way.

So, it's easy to use, looks great, is a good value, and "pretty good" at getting the message distributed.

Date of experience: October 19, 2024
Punchbowl M. Punchbowl Rep
5 months ago

Thanks for sharing your feedback. We offer a number of methods to send invitations to your guests. In addition to email and text message, you can copy and share a direct link with guests. Let us know if you have any questions, we're always here to help! - Nicole in Marketing

Arizona
1 review
0 helpful votes
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I felt like I had my own personal assistant!
June 27, 2024

I don't remember how I found Punchbowl in the first place, but boy am I glad I did! It's super easy to use, you can control whether your invitation can be shared or not, it automatically sends out a reminder,… you basically have a personal assistant, I love it!

Date of experience: June 27, 2024
RU
6 reviews
0 helpful votes
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My wife and I have a party every year for our anniversary. The date is 26 December and just after Christmas, it is a great occasion for a celebration with friends. It has somehow become a tradition in our circle and everybody is looking forward to our celebration. Usually I take care of preparation and everything. However last year I had a really busy workflow, my wife did the same. However, we didn;t want to disappoint our friends, and also we wanted to keep it going, so we decided to ask for help from these guys. Their platform made the hardest part of the preparation go as smoothly as possible. Punchbowl delivers! Thanks!

Date of experience: April 2, 2024
India
6 reviews
8 helpful votes
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I love Punchbowl I
March 6, 2024

Great invitation choices; easy to customize, very user-friendly site. I was very pleased with how well the entire processed worked, from designing, to sending, to replies, and reminders. Recommend highly, will use again.

Date of experience: March 6, 2024
Arizona
1 review
1 helpful vote
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The advertisement is a bait and switch. Says it's a 7-day free trial, they charged my account $48. I requested a refund, as it stated, no questions asks. Conveniently, they cannot find my transaction. They want me to send them a screenshot of my account. Who does that? With all of the scams and hackers, that's not going to happen. I will be contacting my bank.

Date of experience: July 17, 2023
Punchbowl M. Punchbowl Rep
over a year old

Hi. Thanks for reaching out. You can use Punchbowl for free through our apps or when you start a free trial (just cancel anytime during the free trial period and you will not be charged). We also have a 30-day money-back guarantee, no questions asked. Additionally, we would never ask you to send a screenshot of personal information, please make sure you are reaching out to help@punchbowl.com with any questions and if you are looking for a refund we will be happy to help! -Danny in Marketing

South Carolina
2 reviews
2 helpful votes
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Advertisement misleading
February 18, 2024

Punchbowl advertises you can send free ecards with no membership but that is completely false. After you've gone through all of the steps of choosing and creating your card, entering the recipient and your contact info THEN a pop-up appears "your card can't be sent without signing up" (after they get your info of course). This is deceiving and misleading customers so they can just get your information. Their statement on their own site says "Personalize and send beautiful invitations and greeting cards for FREE with Punchbowl®." NOTHING at all about needing a trial or subscription. Be honest and let customers know up front where it can easily be seen that they must sign up before wasting our time. I get enough junk mail and spam texts already. I know customer's contact information are sold to marketing companies without the customer's permission. Your competitors display their subscription notice yet Punchbowl hides it. That is wrong.

Date of experience: February 18, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hi Tammy, thanks for reaching out. Punchbowl does not sell or share the email addresses or phone numbers of you or your recipients with anyone.

You can use Punchbowl for free through our iOS and Android apps OR when you start a free trial (just cancel anytime during the free trial period and you will not be charged). We also have a 30-day money-back guarantee, no questions asked. Please reach out to help@punchbowl.com if there is anything we can do to help.

California
1 review
0 helpful votes
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I thoroughly read the Help Q and As to find out how to block a sender. It says underneath the invitation it should say, "Don't want invitations from this host? Remove yourself." And that you can click on it. This does NOT exist so I can't remove myself!

Date of experience: January 21, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hello, thank you for reaching out! I'm sorry to hear that you ran into some trouble. To opt out of receiving digital invitations or cards that are sent by text message, reply "STOP" and you will be removed from any future messaging sent by text. To remove yourself from digital cards or invitations that are sent by email, simply click "Remove yourself" which will prevent you from receiving emails from any Punchbowl user moving forward. Please send an email to help@punchbowl.com if you have any additional questions. We're always here to help! -Nicole in Marketing

Canada
1 review
1 helpful vote
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I used free trial for 7 days then I forgot to cancel it. I also thought if I forget I would be charged with only one month fee. However 8th day I saw that one year membership fee was taken from my credit card then I sent an email explaining the situation and to get a refund. They got back to me in an hour and send my refund at that time. Their support team was very fast and helpful.

Thank you,
Sinemyis

Date of experience: September 8, 2023
North Carolina
1 review
0 helpful votes
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Subscription = Entrapment!
March 24, 2024

(1) The ecards are boring and not very imaginative. (2) Compared to competitors, the cost of subscribing is high. (3) The subscription page deceptively displays the monthly breakdown of cost, but the only subscription term available is for a whole year. Cancelled online and going to try to get a refund within the 30-day trial period.

Date of experience: March 24, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hi, I'm sorry to hear you didn't have a good experience. When signing up for a subscription or free trial, you are given the option to choose between a monthly subscription OR a yearly subscription. Both prices are provided for you to choose what best suits your needs.

We have a massive collection of online invitations and digital greeting cards which we are constantly updating! If there is a specific design you would like to see, please send us an email at help@punchbowl.com and we would be more than happy to help! We're always looking for ways to improve our collections and would love to hear your thoughts. -Nicole in Marketing

Pennsylvania
1 review
4 helpful votes
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Ripped off
February 7, 2024

Punch bowl advertises as free, but they do not tell you that you need to pay a subscription. If you do the free trial, you can cancel, but you can't manage the invite that you just sent out. Which is the whole purpose of an Evite. So disappointed in the lack of transparency of the website and it taking advantage of users.

Date of experience: February 7, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hi Alyssa! You can use Punchbowl for free through our apps or when you start a free trial. Canceling your free trial will not affect the events in your account and your guests will still be able to RSVP. However, you will no longer be able to access your event from the Punchbowl website. To continue to track RSVPs and manage your event, download the free Punchbowl app for iOS or Android. Please reach out to help@punchbowl.com if there is anything else we can do to help! -Nicole in Marketing

Overview

Punchbowl has a rating of 3.7 stars from 878 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Punchbowl most frequently mention birthday party, guest list and customer service. Punchbowl ranks 1st among Event Planning sites.

service
56
value
60
shipping
13
returns
20
quality
55
This company responds to reviews on average within 4 days