Here’s what buyers have asked with answers from Punchbowl staff and previous consumers.
10
questions answered
0%
answered within 1 day
Answer:
Hi, thanks for reaching out! You can certainly do both with a Platinum membership. If you have any other questions please reach out to help@punchbowl.com and we will be happy to help! - Danny in Marketing
By Punchbowl M., over a year old
Answer:
Hi. Thanks for reaching out. You can send invitations to up to 50 guests completely free from the app. For large events with more than 50 guests, you will need to upgrade to a paid membership. Please reach out to help@punchbowl.com if you have any questions! We're here to help. - Danny in Marketing
By Punchbowl M., over a year old
Answer:
Hi Anne. Thanks for reaching out. We're sorry you're not able to open the invitation. Can you please send us an email at help@punchbowl.com with the email address or phone number the invitation was sent to and any information you have on the sender of the invite? You should hear back from us within an hour. Thanks! -Meghan in Marketing
By Punchbowl M., over a year old
Question:
Recipient can't open text
Answer:
Hi Mary. Thanks for reaching out. We're sorry the recipient ran into some trouble. Can you please send us an email at help@punchbowl.com with your account details so we can help you look into this? You should hear back from us within an hour. Thanks! -Meghan in Marketing
By Punchbowl M., over a year old
Answer:
Hi Laura. Thanks for your question and feedback! At this point in time we do not have the option to make one-time purchases. We do offer a 30-day money back guarantee on our memberships, and you can send up to 50 invitations and 10 cards per month for free from our iOS or Android app! Please feel free to reach out to help@punchbowl.com if you have any other questions. We're here to help! -Meghan in Marketing
By Punchbowl M., over a year old
Answer:
Hi Kimberly - Can you tell us a little more about what you're trying to do? Are you trying to send an invitation? When you build a guest list and enter the individual recipient email addresses, they will not be able to see each other's contact information. They will be able to see who is invited (name only), but we give you the option to hide your guest list: https://help.punchbowl.com/article/98-how-do-i-show-or-hide-the-guest-list If you're sending to a group email address (a distribution list that goes to many people), this article will help: https://help.punchbowl.com/article/325-can-i-send-my-invitation-to-a-group-email-address If you're trying to do something else, please give us some more detail here or feel free to email us at help@punchbowl.com and we'd be happy to help!
By Punchbowl M., over a year old
Answer:
Great question! The text on the invitation is the same for every guest. You can find more information about our customization options here: https://www.punchbowl.com/customization Please feel free to send an email to help@punchbowl.com if you have any questions. We're here to help!
By Punchbowl M., over a year old
Answer:
Absolutely. They ask if you want to send yourself a Test card so you can see exactly what your invited guests will see. You can then make modifications if you choose. It's good to do this because the format that you input is slightly different than what they will see.
By Corinne B., over a year old
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