I bought a jacket, for twice anywhere else, but ok. I put in my CC info, personal data, phone numbers, all of it. As soon as I bought it, my credit card said the charge was credited, went thru. 10 minutes after that, the charge was debited again. The CC company said it's a data mine, and I should replace my card, and check my credit to make sure they don't use what they stole.
I have noticed many,many items on Poshmark that if you watch prices and do your homework. Several dresses are priced at $100-$500.00 or more. The same exact dresses are on Temu for many times less that $20.00.
I made my first purchase on Poshmark...a sweater that I already have, but getting a bit worn, was listed. I purchased it, paid, and sat and waited. A week and a half later, my order was canceled because the seller suddenly did not have the item. Seriously? Glad I got my money back, but I won't be buying anything here again. Total waste of time.
Purchased a size 9.5 womans Adidas...recvd them only to find out they were a MANS 9.5. I immediately contacted the seller Who agreed there was a problem, we both alerted poshmark. I entered the hospital... But still trying to handle business. Poshmark ask me for a photo I sent them the one the Seller had listed... They asked me for a photo of the INSIDE of the shoe...I explained I was in the hospital... Ask them to contact the seller...and later that day they DENIED my return. So I am out $61. They simply do not care! NEVER AGAIN! This is NOT an isolated issue...you cannot even CALL them...the listed phone # doesnot work...Contacted BBB...Got the REAL phone #...they do NOT answer...they even TELL you that on the recording...AND the mailbox is full...WHAT TO DO? DON'T SHOP THERE!
Not a good online shopping experience...no customer service... Sellers don't have to respond...their awful...look at the BBB...just this year alone, all the terrible stories on there
Beware of Poshmark's "My Promoted Closet" program. It costs money. A lot of money. You won't get what you paid for.
They show you numbers. They look good. They aren't. The return on investment breakdown is dishonest. They count your total sales before taking their 20% cut. That makes the profit seem higher. It isn't. Intentional misrepresentation.
We believed in it. We thought it would work. We waited. We paid. We watched. Nothing changed.
We ran tests to see our "Promoted Items". Friends searched for our listings. The results were the same. Our promoted items were nowhere to be seen. The "Other Items You May Like" banner was filled with other sellers' listings, but not ours.
Hundreds of dollars a month we were charged by Poshmark. And still, nothing. Participating under the "Promoted Closet" program, Posh ended up making more than half of every dollar we sold. This represents an unstainable business model based purely on unfettered abject greed.
After a number years on Poshmark we're done. We're now selling elsewhere.
I had an awful experience with Poshmark's so-called "buyer protection" and want to warn others before they waste their money.
I purchased a pair of jeans listed as 31x28, but what arrived was a 26-inch inseam with undisclosed tailoring that made them completely unwearable. When I reached out to the seller, they refused to take responsibility. So I did what Poshmark says to do—I submitted clear photos proving the item was misrepresented and requested a refund.
To my complete frustration, Poshmark denied my request, siding with the seller despite clear evidence that the listing was inaccurate. Their buyer protection is a joke—if a seller lies about an item, you're out of luck.
I've wasted time, money, and energy dealing with this. And now, I'm stuck with a product I can't use. I refuse to resell it and scam someone else the way I was scammed. Poshmark clearly prioritizes sellers over buyers.
If you're thinking of shopping on Poshmark, think twice—if something goes wrong, don't expect any help. I will never use this platform again and strongly advise others to avoid it.
I was a long time buyer/seller on Poshmark. I recently quit because now I have to contact support each time before I can get my funds released. PM guidelines state payment is automatically released within 3 days of delivered status. In all of the years I have been active, it wasn't until recently that my funds started to not be automatically released. Instead, my funds are now being held-up. The last couple of months, on average it takes at least 7 to 8 to get my funds released. That is after I have to initiate and file an order problem inquiry on each case. Support doesn't respond until typically 3 days after filing an order problem inquiry. It is too much of a hassle anymore just to get paid. Something is up because I have never had so many problems with PM before.
Sent a transfer of $300 to Poshmark but the Revolut card( the only card Poshmark accept) only sent $295.92. Poshmark said that in order to begin the business the value should be $300. I offered to send on the top $4.08 more. Poshmark refused and demanded that I sent a second transfer of $305,00 I order to begin the business. I refused to sent it and u requested the refund of the transfer of 295.92 to my Revolut card. Poshmark refused to return my funds unless I make a second transfer if 305 to their account. Of course I refused. So the customer line sent me the following message. If you don't sent 395 more your won't receive your money back your stupid piece of $#*!. I'm reporting the case to the police, all over the web companies reviews sites and I'm going to small claims court to demand my money back. I requested Poshmark to shut down my page and cancel my sales, but they didn't take action: my page is still on line and I'm unable to delivery the orders because I refuse to do a second transfer to Poshmark account. So be aware when you do business with them! There is no customer service call center and they are not helpful. What happened with me is a virtual thef. They absconded my funds and are refusing to refund me even after I said that I don't want to make business with them. It's a scamvag company. Look for another reliable platforms like Shopify and never go to Poshmark, their customer service is trashy and they are not realizable when it comes to the transfer for funds.
Poshmark condones sellers misleading customers by selling fake merchandise. Stay away from this this platform. I have gotten duped twice. Never again! I'm done
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!
Poshmark has a rating of 1.3 stars from 2,851 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 52nd among Consignment sites.