Overview
MeetMyAge has a rating of 2.7 stars from 321 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
I had a recent misunderstanding about my email and account but after brief discussion I found it was my unintentional mistake and the support team were quick to cute error. I was happy with the response l got and how quickly it was resolved thanks š support team
I complained that the women contacting me on meetmyage seemed to be fake. Thanks to Emily on your staff, I was 100% satisfied that my complaint was resolved.
Dear Joe,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
I found this at a time when I was feeling very lonely and alone. I found this site to have allowed me to meet other people socialize and communicate my feelings. I was very pleased and I would definitely recommend this.
Dear Richard!
We're glad you had a great experience and enjoyed the site. Your feedback is valuable to us.
Seems very coincidental that both ladies or bots were texting very similar sentences. Also their (green) dot was on 24 hrs a day. Was very strange interactions. Seemed to be AI generated,
Dear Marty,
Weāre sorry to hear that you had a negative experience. Ensuring genuine profiles is important for any dating platform, and if youāve encountered suspicious accounts, we encourage you to report them to customer support. Your feedback is valuable in helping improve the service.
TThis site appears to lack real human representatives for communication, raising concerns about its credibility. It may be advisable to consider reporting it for potential fraudulent activity.
Dear Customer,
Thank you for your feedback.
We want to clarify that our customer support team is composed of real people who are here to assist you directly. We understand how important trust is when using an online platform, and we take reports of suspicious activity seriously. Every profile is reviewed by our moderation team, and we are committed to creating a safe, human-centered experience.
If youāve encountered any specific issues or concerns, weād appreciate the opportunity to look into them for you.
Talked to lots of people. Nobody on that sight wants to do anything off the sight they tell me they just want to chat on there get lots of messages sad they just want to chat on there
Dear Dale!
We are sorry that you are not satisfied with the service that we provide. Weāre grateful for your feedback, as it highlights areas where we can improve. Weāre eager to rectify this and hope to earn back your trust.
Our Moderation Team works 24/7 to ensure a genuine and safe communication experience on our platform. Moreover, the advanced anti-fraud system helps to identify potential fraud accounts quickly and efficiently.
However, if you are sure that you are faced with a suspicious account, please report it, so our Moderation Team can make an investigation. Follow the link to learn how to do that - [How do I report an abuse or block another user?](https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-) If facts of platform rules violations are identified, the reported account will be banned. Moreover, any further attempts to create an account on our platform from the side of the banned user will lead to the same consequences.
Please feel free to ask if you have any further questions.
The men I communicated wirh were intelligent a d offered good chat. I met a suitable man and when I requested my membership be cancelled this was actioned without question which I greatly appreciatef
Dear Jan,
Thank you for sharing your experience! We're glad to hear that you had meaningful conversations and found a suitable match. It's also great to know that your membership cancellation was handled smoothly. Wishing you all the best in your new connection!
I found that charges were added to my account when I had no intention of requesting anything but when I would try to exit pages I would be told that I had just signed up for something accruing a charge. I protested and in the end the charges were reversed.
Dear Jean,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
I had so many question about how the processed worked and the support team was very helpful and patient with me to answer all of my concerns.
Dear Vicki!
Thank you so much for your kind words and thoughtful feedback. Itās wonderful to know our efforts are making a real difference, and we look forward to continuing to support you in every way possible.
The pop-ups introductions can be intrusive when you're speaking to someone. Maybe they could be on a separate feed or something
Dear Jane,
That's really thoughtful feedback ā thank you for sharing it!
You're absolutely right ā pop-up introductions during conversations can interrupt the flow and feel a bit intrusive. Moving them to a separate feed or section would definitely make for a smoother, more natural chat experience. Weāll be sure to pass this suggestion along to the product team ā ideas like yours really help improve the platform for everyone.
Appreciate you taking the time to share that!
As I started looking through the photos, I noticed that the ages were way out of what I chose, and there were also many gay men and my choices, which I don't understand that so I just decided that it was not for me. I was hoping I would get a full refund because I had only had it for a day.
Dear Heidi!
Unfortunately, we cannot hide your account from other users. All users registered on our platform can check your account or send you a message regardless of their gender, location, or orientation.
If you receive matches that don't meet your preferences, you can ignore them while you keep searching.
You may review our refund rules in the section "Membership Policy".
If you believe that you're eligible for a refund, please don't hesitate to contact our customer service, and we will be glad to review your request.
In case of questions, contact our Customer Support Team via email support@meetmyage. Com or by phone: +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).
Response was prompt and helpful. Offered to help in the future if needed which gave me confidence in the app
Dear Nancy!
We're thrilled to hear that you received a prompt and helpful response to your concern. We strive to provide excellent customer service and appreciate your positive feedback.
It's not the website. But I'm sure it's a part of it. L had one that we chatted for A MONTH. Thought felt knew there was something. Teased the $#*! out of me. I called her bluff. Finally broke and said. JUST H ERE TO CHAT AND BANTER. Huh Wtf. She scared me... good. MANY MANY like this as well. Talkers teasers not chatters flirter I see no difference than texting off a phone as your site. I see no reason why call cant be made. I do see possible bots here though truthfully you need to tighten up the system
Dear Gary,
Unfortunately, we don't have such a feature as a call on our platform.
We appreciate your feedback and take all concerns seriously. Our platform is committed to authenticity, and every profile is verified by our dedicated moderation team. We do not use AI-generated profiles or automated chatsāevery user is a real person who communicates at their own pace and comfort level. While some members may prefer to take their time getting to know someone before meeting in person, we encourage open and respectful communication.
If you ever come across a profile that seems suspicious or does not align with our standards, we strongly encourage you to report it. Our team carefully reviews such reports to ensure a safe and genuine experience for all users. Additionally, our support team is made up of real people who are always available to address any concerns or questions.
We are continuously working to improve our platform and appreciate your feedback in helping us create a better space for meaningful connections.
All the people were AI robots that couldn't figure out where they were or where anything was around them. Totally AI
Dear Mark,
Weāre sorry to hear about your experience. To clarify, all profiles on MeetMyAge go through a verification process by our moderation team to ensure authenticity. Our platform does not use AI chatbots.
If youāve encountered suspicious profiles, we encourage you to report them so our team can investigate. We take these concerns seriously and are committed to maintaining a safe and genuine dating environment.
Please feel free to reach out to our support team for further assistance. We appreciate your feedback.
I just signed up for meetmyage and as soon as my profile was created, an absolute flood of women contacted me. However I soon realized that while I was carrying on multiple conversations with these profiles, they all started to sound the same. They had similar responses, sometimes even word for word. EVERYONE was extremely conversational asking the right questions, not talking about themselves but relentlessly asking me questions.
NOT like real people. REAL people struggle with conversations and definitely REAL people don't hop all over me when I sign up for a dating app (POF, Match, Zoosk). When real people are involved, it's super common to not get responses for a while and to practically beg someone to respond to me.
There's something really strange going on with meetmyage.
I blocked a couple people who were CLEARLY bots and I got response emails from support with a form letter talking about how things like that aren't allowed on the site.
BS
Now I'm trying to decide if this entire site is a scam with everyone on it being AI bots or if it's just been taken over by fake accounts.
I'm really getting a bad vibe about meetmyage. It just seems that everyone talks to me the same way, asks the same questions, answers my questions the same way, word for word.
I'm glad I only purchased 1 month because I'm almost certain this site is not legit.
Dear Dan,
We appreciate your feedback and take all concerns seriously. Our platform is committed to authenticity, and every profile is verified by our dedicated moderation team. We do not use AI-generated profiles or automated chatsāevery user is a real person who communicates at their own pace and comfort level. While some members may prefer to take their time getting to know someone before meeting in person, we encourage open and respectful communication.
If you ever come across a profile that seems suspicious or does not align with our standards, we strongly encourage you to report it. Our team carefully reviews such reports to ensure a safe and genuine experience for all users. Additionally, our support team is made up of real people who are always available to address any concerns or questions.
We are continuously working to improve our platform and appreciate your feedback in helping us create a better space for meaningful connections.
It was difficult to find the protocol for cancelling the subscription. I was not able to contact a person on the phone that you gave a number for. I eventually contacted you by email and to your credit I received an answer within 24-hours. I gave my rationale for cancellation in my initial request, however, you asked me to again provide the reason for cancellation, and your request was put in bold type.
Dear Gary,
We appreciate you taking the time for your feedback.
We're thrilled you found our response time and problem resolution to be efficient and satisfactory. We genuinely appreciate your feedback and are delighted to hear your experience was positive. We strive to provide excellent support to all our customers.
I took out a months subscription Ā£36, give it a go while browsing your site I touched something and was straight away charged Ā£47 for credits I was all ready a premium member I emailed straight away they refused to refund me saying best they can do was Ā£38 later on I was again looking and trying navigate site was charged another Ā£47 and then 2 lots of Ā£71 which I never agreed to also my bank has said you've taken Ā£59 now they stopped all payments tonight I go online to answer messages I cant
Hello Ivan, and thank you for reaching out.
We are truly sorry for the frustration and confusion youāve experienced with both the subscription charges and customer service. Please allow us to address your concerns thoroughly and clarify the situation.
The payments on our platform can be initiated by user only. Moreover, once the payment was made, you also received the payment receipt on the email that you used for the registration.
Should you require further assistance, please contact our Customer Support Team via email support@meetmyage.com or by phone: +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).
Been on here for only 1 day. 2 women have asked to meet, but then back out. Some of the women say almost identical statements. I have come to the conclusion that the women on here are fakes. Fake profiles, fake locations because they have no clue of local places. This site is probably BOTS or the very least, hired people.
Dear Wayne,
We regret that your experience was less than satisfactory. If you receive messages with similar content from different users, please make sure that those are not Icebreakers - ready phrases provided by the platform to help users easily start the conversation. You can follow the link to learn more about Ice Breakers. How does it work?(https://support.meetmyage.com/en/support/solutions/articles/103000025485-ice-breakers-how-does-it-work-)
Nonetheless, if you are certain that the profile is fake or another user is trying to scam you, please immediately report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - How do I report an abuse or block another user? (https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Note that our Moderation Team is available 24/7 to ensure safe and genuine communication on our platform. We will also notify you of the investigation results once the case is checked.
Should you require further assistance, please contact our Customer Support Team via email support@meetmyage.com.
So much for complaining and you assuring me we screen - there are no fake profiles. The obvious AI photos ( see photo) and people saying the same excuses word for word / when asked if you want to meet up. And why are most of the people in it constantly online and can immediately answer you at 2am or 5am - it's laughable that they are all night owls! š¤£š¤£š¤£š¤¦ā
Dear Fen,
Weāre sorry to hear that you still have concerns about profile authenticity. We want to assure you that our moderation team carefully screens all profiles to maintain a genuine and safe community.
Regarding your observations, we understand how it might seem unusual for some members to be online at all hours or to use similar phrasing. However, since we have members from different time zones and varying schedules, response times can differ. That said, we take reports of suspicious activity seriously, and we appreciate you bringing this to our attention.
If youāve encountered any specific profiles that seem questionable, please report them directly, and our team will investigate further. Your feedback helps us improve, and we truly appreciate your input.
If youād like to discuss this further, please reach out to our support team at support@meetmyage.com
I noticed that every chat asked similar questions, and then started looking more carefully - absolutely no spelling mistakes, and no capitalization on any sentences. I asked a couple of them to make intentional spelling mistakes, and it doesn't seem the bot can comply! I guess they might re-program the bots to avoid these glaring giveaways, which will make it impossible to tell. At first I was so convinced they couldn't be bots because they knew so much about the local area, but clearly AI is rapidly improving. What a waste of money. Perhaps there are a few real women on the site, but I haven't managed to find any yet!
Dear Ian,
Thank you for your honesty in sharing this with us. Weāre sorry youāre not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification
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- Sitejabberās sole mission is to increase online transparency for buyers and businesses
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- Sitejabberās sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rachael,
Thank you for sharing your experience! š Weāre glad to hear the issue was resolved quickly and that our support team could assist you effectively. Mistakes happen, and weāre always here to help. Thanks again for your kind words and trust! š